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Medical Office Representative Jobs (NOW HIRING)

CommonSpirit Health

Medical Office Representative

Berea, KY ยท On-site

$17 - $20.25/hr

As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience. Every day, you will manage ...

CommonSpirit Health

Medical Office Representative

London, KY ยท On-site

$17 - $20.50/hr

Job Summary and Responsibilities As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience.

CommonSpirit Health

Medical Office Representative

Berea, KY ยท On-site

$17 - $20.25/hr

Job Summary and Responsibilities As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience.

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How much do medical office representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for medical office representative in the United States is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Medical Office Representatives, and how can they be effectively managed?

Medical Office Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and coordinating communication between medical staff and patients. To effectively manage these challenges, strong organizational skills, attention to detail, and clear communication are essential. Staying up-to-date with the latest medical office software and maintaining professionalism in stressful situations also contribute to success in this role. Many organizations offer on-the-job training and support from experienced team members to help new representatives adjust smoothly.

What are the key skills and qualifications needed to thrive as a Medical Office Representative, and why are they important?

To thrive as a Medical Office Representative, you need a solid grasp of administrative procedures, medical terminology, and basic healthcare regulations, often supported by a high school diploma or equivalent and on-the-job training. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Exceptional organizational skills, attention to detail, and a friendly, professional demeanor help you excel in patient interactions and multitasking. These competencies ensure efficient office operations, positive patient experiences, and accurate record-keeping in a medical environment.

What is a Medical Office Representative?

A Medical Office Representative is a professional who manages front-desk operations in a healthcare setting, such as answering phones, scheduling appointments, greeting patients, and handling administrative tasks. They serve as the first point of contact for patients and visitors, ensuring a welcoming environment and efficient workflow. Their duties may also include verifying insurance information, processing payments, and maintaining patient records. Medical Office Representatives play a key role in keeping the office organized and supporting both the medical staff and patients.

What is the difference between Medical Office Representative vs Medical Secretary?

AspectMedical Office RepresentativeMedical Secretary
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentPhysician offices, clinics, outpatient facilitiesHospitals, clinics, medical offices
Job ResponsibilitiesPatient scheduling, insurance billing, front desk dutiesScheduling, correspondence, record management
Industry UsageCommonly used in outpatient and private practicesWidely used across healthcare settings

While both roles support healthcare operations, Medical Office Representatives focus more on patient interaction and billing, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

More about Medical Office Representative jobs
What cities are hiring for Medical Office Representative jobs? Cities with the most Medical Office Representative job openings:
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What states have the most Medical Office Representative jobs? States with the most job openings for Medical Office Representative jobs include:
What job categories do people searching Medical Office Representative jobs look for? The top searched job categories for Medical Office Representative jobs are:
What are popular job titles related to Medical Office Representative jobs? For Medical Office Representative jobs, the most frequently searched job titles are:
Medical Office Representative jobs near you
Infographic showing various Medical Office Representative job openings in the United States as of June 2026, with employment types broken down into 41% Full Time, 40% Part Time, and 19% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $44,889 per year, or $21.6 per hour.

Medical Office Representative

CHI Saint Joseph Medical Group

Mount Sterling, KY โ€ข On-site

$17.24 - $24.35/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.

Job description


Job Summary and Responsibilities

As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience.
Every day, you will manage patient reception, schedule appointments, handle calls, and guide check-in/out. You'll verify demographics, process payments, and ensure clear communication between patients and staff, maintaining an efficient front desk.
To be successful in this role, you will possess exceptional interpersonal skills, strong organization, attention to detail, and tech proficiency. Your calm task management, compassionate approach, and dedication to excellence are paramount.

  • Responsible for answering phone calls and scheduling patient appointments.
  • Conduct patient pre-certification to ensure coverage for appointments and medical care.
  • Schedule tests, procedures, and referral appointments.
  • Communicate with patients regarding appointments and instructions for procedures and tests
  • Collect insurance information and patient personal data.
  • May collect fees such as co-pays / co-insurance.
Job Requirements

Required

  • High School GED High School diploma or GED, upon hire and
  • Courses in and/or knowledge of medical terminology and Surgery procedures and, upon hire and
  • Must have previous surgery scheduling experience and
  • Must have computer and applications software experience
  • None, upon hire


Preferred

  • Some college courses, upon hire
Where You'll Work

Welcome to CHI Saint Joseph Medical Group, a full service network of primary care services specializing in family, internal, geriatric and pediatric care serving 88 locations across central and Eastern Kentucky. CHI Saint Joseph Medical Group is dedicated to delivering customized care based on the unique needs of our patients and is recognized as a Best Place to Work in Kentucky for two years in a row (2023-2024).ย 

CHI Saint Joseph Health is part of CommonSpirit Health, a non-pro๏ฌt, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians.ย 

Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states.ย 


Pay Range
$17.24 - $24.35 /hour

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