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Medical Office Rep Jobs (NOW HIRING)

BayCare Health System

Medical Office Rep

Tampa, FL · On-site

$19.25 - $23/hr

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare's top priority is the health and well-being of ...

BayCare Health System

Medical Office Rep

Saint Petersburg, FL · On-site

$19.25 - $23/hr

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare's top priority is the health and well-being of ...

CommonSpirit Health

Medical Office Rep

Grass Valley, CA · On-site

$23 - $27.75/hr

Job Summary and Responsibilities As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our ...

Dignity Health

Medical Office Rep

Redding, CA

$24 - $26.77/hr

Job Summary and Responsibilities As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our ...

Medix

Medical Office Representative

Denver, CO · On-site

$20 - $26/hr

Job Summary Our client is seeking a dedicated Medical Office Representative to play a key role in coordinating patient interactions and administrative responsibilities. This position will involve ...

CommonSpirit Health

Medical Office Rep

Redding, CA · On-site

$21.50 - $25.75/hr

Job Summary and Responsibilities As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our ...

CommonSpirit Health

Medical Office Rep

Redding, CA

$21.50 - $25.75/hr

One California Job Summary and Responsibilities As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer ...

CommonSpirit Health

Medical Office Rep

Redding, CA · On-site

$21.50 - $25.75/hr

Job Summary and Responsibilities As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our ...

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Medical Office Rep information

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How much do medical office rep jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for medical office rep in the United States is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Medical Office Representatives, and how can they be effectively managed?

Medical Office Representatives often face challenges such as managing a high volume of patient inquiries, handling confidential information, and coordinating appointments efficiently. To effectively manage these challenges, it's important to stay organized, utilize electronic health record systems, and maintain clear communication with both patients and healthcare staff. Building strong multitasking skills and staying calm under pressure can also help ensure a smooth workflow and positive patient experience.

What is the difference between Medical Office Rep vs Medical Secretary?

AspectMedical Office RepMedical Secretary
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentPhysician offices, clinics, outpatient facilitiesPhysician offices, hospitals, clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, data entryScheduling, correspondence, patient records management
Industry UsageCommonly used in outpatient and private practice settingsCommonly used in hospitals and clinics

The Medical Office Rep and Medical Secretary roles share similar environments and responsibilities, such as scheduling and patient communication. However, Medical Office Reps often focus more on insurance and billing tasks, while Medical Secretaries handle more administrative and clerical duties. Both roles are essential in healthcare settings, with overlapping skills but distinct primary functions.

What are Medical Office Representatives?

Medical Office Representatives are administrative professionals who manage front desk operations in healthcare facilities such as clinics, hospitals, and private practices. Their duties typically include greeting patients, scheduling appointments, handling patient records, processing insurance forms, and answering phone calls. They play a vital role in ensuring the office runs smoothly and that patients have a positive experience. Strong organizational and communication skills are essential for this role, as is a basic understanding of medical terminology and office software.

What are the key skills and qualifications needed to thrive as a Medical Office Representative, and why are they important?

To thrive as a Medical Office Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification processes is essential. Excellent communication, customer service, and multitasking abilities help you manage patient interactions and administrative tasks effectively. These skills and qualities are crucial for maintaining efficient office operations and providing a positive patient experience.
More about Medical Office Rep jobs
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Medical Office Rep jobs near you
Infographic showing various Medical Office Rep job openings in the United States as of May 2026, with employment types broken down into 13% Locum Tenens, 13% Full Time, 61% Part Time, and 13% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $44,889 per year, or $21.6 per hour.
Medical Office Rep

Medical Office Rep

BayCare Health System

Tampa, FL • On-site

$19.25 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

BayCare Health System rating

7.5

Company rating: 7.5 out of 10

Based on 381 frontline employees who took The Breakroom Quiz

221st of 869 rated healthcare providers

Job description

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare's top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.
Position Details:
  • Location: Tampa, FL
  • Status: Full Time (non-exempt)
  • Shift: 8:00 AM - 5:00 PM (may vary)

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.
  • Benefits (Health, Dental, Vision)
  • Paid time off
  • Tuition reimbursement
  • 401k match and additional yearly contribution
  • Yearly performance appraisals and team award bonus
  • Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!
The Medical Office Rep is responsible for:
  • Supports the physician's office health care team
  • Greets and signs in patients
  • Obtains patient information
  • Schedules patient appointments
  • Assists with patient inquiries
  • May arrange for other procedures
  • Laboratory and consultations with referral doctors
  • Collects and posts payments
  • Assists patients with billing questions
  • Ensures completeness of encounter form prior to patient checkout
  • Sorts and distributes mail
  • Copies medical records

Required Education:
  • High School or Equivalent

Experience:
  • Required 6 months of healthcare
  • Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled

What BayCare Health System employees say

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