ZipRecruiter

Log In

1

Medical Office Rep Jobs (NOW HIRING)

CommonSpirit Health

Medical Office Representative

Berea, KY · On-site

$17 - $20.25/hr

As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience. Every day, you will manage ...

CommonSpirit Health

Medical Office Representative

Berea, KY · On-site

$17 - $20.25/hr

Job Summary and Responsibilities As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience.

next page

Showing results 1-20

All JobsMedical Office Rep Jobs

Medical Office Rep information

See salary details

$13

$21

$26

How much do medical office rep jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for medical office rep in the United States is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Medical Office Representatives, and how can they be effectively managed?

Medical Office Representatives often face challenges such as managing a high volume of patient inquiries, handling confidential information, and coordinating appointments efficiently. To effectively manage these challenges, it's important to stay organized, utilize electronic health record systems, and maintain clear communication with both patients and healthcare staff. Building strong multitasking skills and staying calm under pressure can also help ensure a smooth workflow and positive patient experience.

What is the difference between Medical Office Rep vs Medical Secretary?

AspectMedical Office RepMedical Secretary
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentPhysician offices, clinics, outpatient facilitiesPhysician offices, hospitals, clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, data entryScheduling, correspondence, patient records management
Industry UsageCommonly used in outpatient and private practice settingsCommonly used in hospitals and clinics

The Medical Office Rep and Medical Secretary roles share similar environments and responsibilities, such as scheduling and patient communication. However, Medical Office Reps often focus more on insurance and billing tasks, while Medical Secretaries handle more administrative and clerical duties. Both roles are essential in healthcare settings, with overlapping skills but distinct primary functions.

What are Medical Office Representatives?

Medical Office Representatives are administrative professionals who manage front desk operations in healthcare facilities such as clinics, hospitals, and private practices. Their duties typically include greeting patients, scheduling appointments, handling patient records, processing insurance forms, and answering phone calls. They play a vital role in ensuring the office runs smoothly and that patients have a positive experience. Strong organizational and communication skills are essential for this role, as is a basic understanding of medical terminology and office software.

What are the key skills and qualifications needed to thrive as a Medical Office Representative, and why are they important?

To thrive as a Medical Office Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification processes is essential. Excellent communication, customer service, and multitasking abilities help you manage patient interactions and administrative tasks effectively. These skills and qualities are crucial for maintaining efficient office operations and providing a positive patient experience.
More about Medical Office Rep jobs
What cities are hiring for Medical Office Rep jobs? Cities with the most Medical Office Rep job openings:
What states have the most Medical Office Rep jobs? States with the most job openings for Medical Office Rep jobs include:
What job categories do people searching Medical Office Rep jobs look for? The top searched job categories for Medical Office Rep jobs are:
Medical Office Rep jobs near you
Infographic showing various Medical Office Rep job openings in the United States as of May 2026, with employment types broken down into 13% Locum Tenens, 13% Full Time, 61% Part Time, and 13% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $44,889 per year, or $21.6 per hour.

Medical Office Representative

CHI Saint Joseph Medical Group

Lexington, KY

$17.24 - $24.35/hr

Full-time

Posted 18 days ago

Job description


Job Summary and Responsibilities
As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience.
Every day, you will manage patient reception, schedule appointments, handle calls, and guide check-in/out. You'll verify demographics, process payments, and ensure clear communication between patients and staff, maintaining an efficient front desk.
To be successful in this role, you will possess exceptional interpersonal skills, strong organization, attention to detail, and tech proficiency. Your calm task management, compassionate approach, and dedication to excellence are paramount.
  • Responsible for answering phone calls and scheduling patient appointments.
  • Conduct patient pre-certification to ensure coverage for appointments and medical care.
  • Schedule tests, procedures, and referral appointments.
  • Communicate with patients regarding appointments and instructions for procedures and tests
  • Collect insurance information and patient personal data.
  • May collect fees such as co-pays / co-insurance.
Job RequirementsRequired
  • High School Graduate General Studies, upon hire or
  • High School GED General Studies, upon hire and
  • Courses in and/or knowledge of medical terminology and Surgery procedures, upon hire and
  • Must have previous surgery scheduling experience, upon hire and
  • Must have computer and applications software experience, upon hire
  • None, upon hire

Preferred
  • Some college courses, upon hire and
Where You'll Work

Welcome to CHI Saint Joseph Medical Group, a full service network of primary care services specializing in family, internal, geriatric and pediatric care serving 88 locations across central and Eastern Kentucky. CHI Saint Joseph Medical Group is dedicated to delivering customized care based on the unique needs of our patients and is recognized as a Best Place to Work in Kentucky for two years in a row (2023-2024). 

CHI Saint Joseph Health is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians. 

Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states. 


Pay Range
$17.24 - $24.35 /hour

Apply