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Medical Office Rep Jobs (NOW HIRING)

Medical Office Rep

Redding, CA · On-site

$21.50 - $25.75/hr

One Mission. One California As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our ...

Medical Office Rep

Carmichael, CA · On-site

$24.98 - $28.18/hr

Job Summary and Responsibilities As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our ...

Medical Office Rep

Folsom, CA · On-site

$21.75 - $26/hr

Job Summary and Responsibilities As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our ...

Medical Office Rep

Folsom, CA · On-site

$24.98 - $28.18/hr

Job Summary and Responsibilities As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our ...

Medical Office Rep

Redding, CA · On-site

$21.50 - $25.75/hr

Job Summary and Responsibilities As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our ...

Medical Office Rep

Folsom, CA · On-site

$21.75 - $26/hr

One Mission. One California As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our ...

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Medical Office Rep information

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How much do medical office rep jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for medical office rep in the United States is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Medical Office Representatives, and how can they be effectively managed?

Medical Office Representatives often face challenges such as managing a high volume of patient inquiries, handling confidential information, and coordinating appointments efficiently. To effectively manage these challenges, it's important to stay organized, utilize electronic health record systems, and maintain clear communication with both patients and healthcare staff. Building strong multitasking skills and staying calm under pressure can also help ensure a smooth workflow and positive patient experience.

What jobs pay 4000 a week without a degree?

A Medical Office Representative typically earns less than $4,000 weekly, but some high-paying roles like sales managers, real estate brokers, or certain skilled trades can reach or exceed that amount without requiring a degree. These jobs often rely on experience, certifications, or commissions rather than formal education. Success in such roles may depend on skills, networking, and performance.

What is the highest pay as a medical receptionist?

The highest pay for a medical office representative or receptionist can reach around $45,000 to $50,000 annually, typically for those with extensive experience, specialized skills, or working in high-paying regions. Salaries vary based on location, certifications, and the size of the healthcare facility.

What is the difference between Medical Office Rep vs Medical Secretary?

AspectMedical Office RepMedical Secretary
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentPhysician offices, clinics, outpatient facilitiesPhysician offices, hospitals, clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, data entryScheduling, correspondence, patient records management
Industry UsageCommonly used in outpatient and private practice settingsCommonly used in hospitals and clinics

The Medical Office Rep and Medical Secretary roles share similar environments and responsibilities, such as scheduling and patient communication. However, Medical Office Reps often focus more on insurance and billing tasks, while Medical Secretaries handle more administrative and clerical duties. Both roles are essential in healthcare settings, with overlapping skills but distinct primary functions.

How to work as a medical representative?

A medical representative promotes pharmaceutical products to healthcare professionals, requiring strong communication skills, knowledge of medical terminology, and understanding of the healthcare industry. Typically, they hold a bachelor's degree in life sciences or related fields and may need to obtain relevant certifications. Success in this role involves building relationships with clients, staying informed about new products, and often working independently within a set schedule.

What are Medical Office Representatives?

Medical Office Representatives are administrative professionals who manage front desk operations in healthcare facilities such as clinics, hospitals, and private practices. Their duties typically include greeting patients, scheduling appointments, handling patient records, processing insurance forms, and answering phone calls. They play a vital role in ensuring the office runs smoothly and that patients have a positive experience. Strong organizational and communication skills are essential for this role, as is a basic understanding of medical terminology and office software.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized medical professionals such as surgeons, anesthesiologists, and certain senior healthcare executives. These roles typically require advanced education, certifications, and significant experience, and often involve high-stakes environments or private practice settings.

What are the key skills and qualifications needed to thrive as a Medical Office Representative, and why are they important?

To thrive as a Medical Office Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification processes is essential. Excellent communication, customer service, and multitasking abilities help you manage patient interactions and administrative tasks effectively. These skills and qualities are crucial for maintaining efficient office operations and providing a positive patient experience.
More about Medical Office Rep jobs
What cities are hiring for Medical Office Rep jobs? Cities with the most Medical Office Rep job openings:
What states have the most Medical Office Rep jobs? States with the most job openings for Medical Office Rep jobs include:
Infographic showing various Medical Office Rep job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,889 per year, or $21.6 per hour.
Medical Office Rep

Medical Office Rep

CommonSpirit Health

Redding, CA • On-site

$21.50 - $25.75/hr

Full-time

Posted 18 days ago


CommonSpirit Health rating

7.1

Company rating: 7.1 out of 10

Based on 512 frontline employees who took The Breakroom Quiz

370th of 877 rated healthcare providers


Job description

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.
Dignity Health Medical Group – North State a service of Dignity Health Medical Foundation is a multi-specialty clinic with eleven locations in Redding and Red Bluff. Along with our local affiliated Dignity Health hospitals (Mercy Medical Center – Mt. Shasta Mercy Medical Center – Redding and St. Elizabeth Community Hospital) we offer an integrated care delivery system that provides high quality compassionate care in family medicine, internal medicine, OB/GYN, cardiology, neuro-interventional, general surgery, endovascular surgery, endocrinology, ENT, colorectal surgery, thoracic surgery and orthopedic surgery including general total joints and spine.

One Community. One Mission. One California 


As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our patients, physicians and other visitors. You will be the primary phone contact for incoming calls to the clinic and effectively communicate and distribute all messages. 

Every day you will collect and update demographics and insurance information, verify health plan eligibility, take complete and accurate messages, schedule mutually acceptable appointment times utilizing an electronic practice management system, and perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives.

To be successful in this role, you must bring enthusiasm to help others, work efficiently, and provide empathy for our patients.  

  • Consistently demonstrates customer service expectations as outlined in the Dignity Health Medical Foundation audit tools.
  • Consistently makes eye contact and smiles.
  • Demonstrates active listening with positive can do attitude.
  • Consistently respectful, concerned, and shows empathy.
  • Uses scripted greeting. "Thank you for choosing Mercy Imaging Center this is (your name) how can I help you"
  • Uses scripted closing at every interaction. "Is there anything else I can do for you" Over the phone and as patients leave the clinic.

Required:

  • Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or six (6) months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation
  • High School diploma or equivalent
  • Excellent interpersonal, organizational, and customer service skills are essential
  • Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment

Preferred:

  • Familiarity with an electronic practice management system is preferred
  • Experience with multi-line phones/ACD phones preferred Medical terminology preferred

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