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Manager Performance Management Jobs (NOW HIRING)

Fluent, LLC

Account Manager (Performance Marketing)

$60K - $80K/yr

In this role, you will use your performance marketing expertise , analytical, communication, and ... Management experience preferred About Us Fluent, Inc. (NASDAQ: FLNT) is a commerce media solutions ...

PSEG

Vendor Performance Manager

Newark, NJ · On-site

Currently, expectations/monitoring/performance management is overseen by over 7 separate teams. This position becomes the centralized point for control. The Vendor Performance Manager is responsible ...

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$40K

$99.5K

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How much do manager performance management jobs pay per year?

As of Jul 11, 2026, the average yearly pay for manager performance management in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Performance Management vs Performance Analyst?

AspectManager Performance ManagementPerformance Analyst
Primary RoleOversees performance management processes, sets goals, and evaluates employee performanceAnalyzes performance data, identifies trends, and provides insights for improvement
Required SkillsLeadership, communication, HR knowledge, performance evaluationData analysis, reporting, problem-solving, HR familiarity
Work EnvironmentHR departments, management teams, organizational settingsData teams, HR analytics, performance review projects
CertificationsSHRM-CP, PHR, HR certificationsData analysis certifications, HR analytics credentials

While both roles focus on performance, the Manager Performance Management leads the overall process and strategy, whereas the Performance Analyst provides data-driven insights to support performance improvements. The manager has broader responsibilities in goal setting and employee evaluation, while the analyst specializes in analyzing performance data to inform decisions.

What are Manager Performance Management roles?

A Manager Performance Management is responsible for overseeing and enhancing the performance management process within an organization. This role typically involves setting performance standards, designing evaluation systems, coaching managers and employees, and analyzing performance data to drive continuous improvement. They ensure that employees' goals align with organizational objectives and that feedback and development plans are integrated into the company's culture. By fostering a performance-driven environment, they help boost productivity, engagement, and business results.

What are some common challenges faced by a Manager Performance Management, and how can they be addressed?

A Manager Performance Management often encounters challenges such as aligning individual goals with overall business objectives, ensuring consistent and fair evaluation processes, and managing resistance to feedback or change. Addressing these challenges requires strong communication skills, the ability to foster a culture of continuous improvement, and the use of clear, data-driven performance metrics. Collaborating closely with HR and department leaders can also help ensure that performance management strategies are transparent, inclusive, and support both employee growth and organizational goals.

What are the key skills and qualifications needed to thrive as a Manager, Performance Management, and why are they important?

To thrive as a Manager, Performance Management, you need strong analytical abilities, knowledge of HR best practices, and typically a degree in human resources, business, or a related field. Familiarity with HRIS systems, performance management software, and data analysis tools is commonly required, along with certifications like SHRM-CP or PHR being advantageous. Exceptional communication, leadership, and problem-solving skills help you drive engagement and facilitate feedback across teams. These competencies are crucial for effectively aligning employee performance with organizational goals and fostering continuous improvement.
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Manager Performance Management jobs near you
Infographic showing various Manager Performance Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $99,528 per year, or $47.9 per hour.
Director, Vendor Performance Management

Director, Vendor Performance Management

Liberty Utilities Co.

Downey, CA • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Liberty Utilities rating

7.4

Company rating: 7.4 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 

Purpose

The Director, Vendor Management & Strategic Technology Partnerships is responsible for leading Liberty Utilities' enterprise IT vendor governance function across managed services providers, strategic technology suppliers, software partners, cloud providers, and outsourced service relationships. This role reports to the Vice President, IT Operations and establishes and matures a world-class supplier governance and service integration capability that ensures technology partners deliver measurable business outcomes aligned to operational reliability, customer experience, cybersecurity, regulatory expectations, and financial performance. The Director partners closely with IT Operations, IT Business Partners, Enterprise Architecture, Cybersecurity, Finance, Procurement, Legal, and business leadership to drive accountability, operational excellence, service quality, cost optimization, and continuous improvement across the vendor ecosystem, while managing operational risk, resolving escalations, and aligning vendor contributions with business priorities.

#LI-Hybrid

Accountabilities
  • Lead enterprise governance for strategic IT vendors, managed service providers, and major cloud, SaaS, and platform partners across infrastructure, application, and security services
  • Establish and own executive governance frameworks and operating rhythms, including Daily Operational Reviews (DOR), Weekly Operational Reviews (WOR), Monthly Service Reviews (MSR), and Quarterly Business Reviews (QBR)
  • Develop and maintain vendor scorecards, SLA/KPI reporting, risk dashboards, and executive-level service performance reporting that align with IT leadership's guidance
  • Drive vendor accountability for service delivery, operational stability, cybersecurity, resiliency, and customer-impacting outcomes
  • Partner with IT Operations and Service Management teams to ensure service levels align to business priorities and operational commitments, defining and monitoring SLAs, OLAs, XLAs, service credits, and penalties
  • Ensure vendor reporting accurately reflects customer and business experience, not just technical uptime metrics, in coordination with ITSM leads
  • Lead escalation management and root cause accountability for chronic service delivery issues and operational risks, driving continuous improvement commitments
  • Manage vendor financial performance, budgeting alignment, contract compliance, invoicing validation, and cost optimization initiatives
  • Identify opportunities for standardization, automation, tool rationalization, license optimization, cloud cost reduction, and operational efficiency
  • Support enterprise technology sourcing strategies and renewal negotiations in partnership with Procurement, Finance, and Legal
  • Build strategic relationships with key vendor executives and delivery leaders, ensuring technology partners align with Liberty's digital utility strategy, modernization roadmap, and Enterprise Architecture standards
  • Drive innovation initiatives leveraging automation, AI, observability, and operational analytics capabilities
  • Ensure vendors comply with cybersecurity, regulatory, audit, disaster recovery, and operational resiliency requirements, partnering with Cybersecurity and Risk teams to validate controls and remediation plans
  • Establish vendor risk management processes including operational risk reviews, business continuity validation, DR testing
Education and Experience
  • 10+ years of progressive IT leadership experience with strong exposure to vendor management, managed services, infrastructure operations, enterprise applications, or technology operations
  • 5+ years leading strategic vendor governance or MSP relationships in large enterprise environments
  • Experience managing large-scale outsourced technology providers and developing executive-level operational governance and performance reporting
  • Strong understanding of ITIL, service management, SLA governance, and operational support models
  • Experience in regulated industries preferred, especially utilities, energy, or critical infrastructure sectors
  • Preferred: experience supporting SAP environments and large enterprise application ecosystems; cloud platforms such as Microsoft Azure and SaaS operating models
  • Preferred: experience with multi-vendor governance and SIAM (Service Integration and Management) frameworks; cybersecurity governance and operational resiliency programs
  • Preferred: experience leading or supporting major IT transitions or transformations
  • Executive presence, strong operational and financial acumen, and strategic thinking with execution focus
  • Vendor negotiation and relationship management, data-driven decision making, conflict resolution and escalation management
  • Cross-functional collaboration and influence with a continuous improvement mindset
Compensation Data

Full base salary range $170,000.00- $220,000.00 per year*Liberty considers several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and geographic location.

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our "Think Global,  Act Local" business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

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