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AECOM

Performance Management Lead

Sacramento, CA

AECOM is seeking a Performance Management Lead for one of our offices in Sacramento, CA . JOB SUMMARY Under the general direction of the Chief of Project Controls, the Performance Management Lead is ...

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Performance Management information

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$40K

$99.5K

$153.5K

How much do performance management jobs pay per year?

As of Aug 25, 2026, the average yearly pay for performance management in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

What is performance management?

Performance management is a continuous process used by organizations to monitor, assess, and improve employee performance in alignment with the company's goals. It typically involves setting clear expectations, providing regular feedback, conducting evaluations, and supporting employee development. Effective performance management helps drive productivity, improve employee engagement, and foster professional growth while ensuring organizational objectives are met.

What are the key skills and qualifications needed to thrive in performance management, and why are they important?

To thrive in Performance Management, you need strong analytical abilities, knowledge of HR practices, and typically a degree in human resources or business administration. Familiarity with performance appraisal software, HRIS systems, and data analysis tools is essential. Excellent communication, coaching skills, and the ability to deliver constructive feedback help professionals excel in this role. These skills ensure the effective evaluation and development of employees, driving organizational success and continuous improvement.

How does a performance management professional typically collaborate with other departments within an organization?

Performance Management professionals frequently work cross-functionally, partnering with HR, department heads, and team leaders to align performance metrics with organizational goals. They facilitate regular feedback sessions, coordinate performance review cycles, and help implement development plans tailored to each department's needs. Building strong relationships and maintaining open communication are essential, as these professionals must balance organizational standards with the unique challenges faced by different teams. This collaborative approach ensures that performance initiatives are practical, fair, and drive overall business success.

What is the difference between Performance Management vs Performance Analyst?

AspectPerformance ManagementPerformance Analyst
Primary FocusOverseeing and improving employee performance and organizational goalsAnalyzing performance data to identify trends and insights
ResponsibilitiesSetting performance standards, conducting appraisals, developing improvement strategiesCollecting data, creating reports, providing performance insights
Required SkillsHR knowledge, communication, strategic planningData analysis, reporting, attention to detail
Work EnvironmentHR departments, organizational development teamsData teams, HR analytics units

Performance Management focuses on managing and enhancing employee performance through strategies and evaluations, while Performance Analysts analyze data to support performance decisions. Both roles are essential in optimizing organizational effectiveness but differ in scope and daily tasks.

What does a performance management do?

A performance management professional is responsible for evaluating and improving employee performance through setting goals, conducting appraisals, and providing feedback. They often use tools like performance metrics and HR software to ensure organizational objectives are met and employee development is supported.

What skills are needed for performance management?

Performance management professionals need strong communication, analytical, and interpersonal skills to evaluate employee performance effectively. They should also have knowledge of HR policies, data analysis tools, and goal-setting frameworks like SMART or KPIs to monitor and improve productivity.
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Performance Management jobs near you
Infographic showing various Performance Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $99,528 per year, or $47.9 per hour.

Performance Management Analyst

Sterling, VA • On-site

CACI International Inc
See more jobs at CACI International Incexternal

Full-time

Re-posted 17 days ago

Job description

Job Summary:
CACI International Inc is seeking an experienced Performance Management Analyst to support the integration, management, and measurement of Network Services. The role involves managing performance metrics, ensuring adherence to service delivery standards, and collaborating with various stakeholders to enhance service delivery.
Responsibilities:
• Assist the lead in managing the Performance Management and Service Level Management functions of the Network Service Operations, and specifically the oversight relationships among both the program and other Service Providers, key government stakeholders, and other Functional Leads to ensure that service delivery and associated SLAs and KPIs are adhered to for end-to-end service delivery.
• Participate in communicating and strategically working across the program and customer ecosystem to standardize service delivery metrics, measures and reporting for the ecosystem.
• Assist the lead in the management of requirements for the ITSM SLM module and establishing standards for measurement, reporting and communication across the program to include participation in the Governance forums that are hosted by customer
• Assist with the establishment of performance goals for the development of SLA and KPI metrics, graphs, trends, and analysis to be presented at Governance Forums
• Provide analysis and support for on-going service delivery, performance, and support other ITSM process areas as needed
• Participate with a team of analysts to work with functional leads with defining the KPIs used to measure their performance and for major incident resolution and appropriate reporting
• Work closely with the customer, functional leads, and process leads to analyze service delivery, recommend appropriate SLAs and KPIs and create appropriate ServiceNow (or Tableau) dashboards, for reporting and communications to ensure standardization of network service delivery
• Develops an understanding of customer IT Service Requirements, patterns of business activities, and IT Service Consumption levels, and serves as an escalation point for issues
• Perform the collection, analysis, and the reporting on service delivery performance metrics, trends and bottlenecks
• Provide material for monthly business reviews covering Service Level performance, technology planning, reporting status, operational issues, and improvement opportunities
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
• 5+ years of experience in network operations, quality assurance, or related roles
• TS/SCI with Poly required
• ITIL Certified
• Experience with ServiceNow, Tableau, or other measurement tool sets; and experience with Microsoft Excel advanced functions
• Experience of performance data analysis of ITIL processes
• Knowledge of analyzing data, metrics, and associated results and communicate effectively what the data is portraying
• Skilled at working collaboratively in a complex environment and driving performance achievement and improvements
• Data-driven and analytical mindset of service excellence and customer satisfaction
• Excellent customer service skills to understand client and Customer representative’s concerns and requirements
Preferred:
• Experience in Customer Engagement providing IT Infrastructure Services, developing SLA and OLAs, and integrating and maintaining service portfolios
• Experience working with Government clients, specifically within the Intelligence Community
• Project Management Professional (PMP) certification
• Leader in MSI practice implementation and operations
• Led managed IT infrastructure service transitions
• Experience leading large teams in a matrixed management structure
• Demonstrated experience with facets of personnel management
• Experience managing large, decentralized public-sector clients
Company:
At CACI International Inc (NYSE: CACI), our 27,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security. Founded in 1962, the company is headquartered in Arlington, USA, with a team of 10001+ employees. The company is currently Late Stage.

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