Manager Of Program Operations Jobs (NOW HIRING)

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!

Job Description

The Director of Program Management for Product Development is responsible for leading, developing, and continuously improving Trek's project and program management function across product categories. This role ensures disciplined execution of complex, global product development programs, from concept through launch. While balancing timelines, resources, supplier capacity, risk, and organizational priorities. The Director acts as both a strategic partner to Product, Engineering, Marketing, and Operations leadership, and as a people leader responsible for building a high-performing program management team.

This role is onsite at our Waterloo, WI Headquarters.

• Own overall execution of Trek's product development roadmap across multiple categories (Road, MTB, Wheels, Essentials, Accessories, etc.)
• Ensure consistency and discipline in project and program management practices from early concept through production and launch
• Partner with Product and Engineering leadership on portfolio prioritization, resource planning, timeline alignment, and risk management
• Provide visibility to leadership on program health, risks, capacity constraints, and cross-program dependencies

• Lead, mentor, and develop Program Managers, Project Managers, and Technical Program roles
• Set clear expectations, role clarity, and accountability across the program management team
• Coach team members on communication, stakeholder management, decision-making, and leadership behaviors
• Own hiring, onboarding, performance management, and succession planning for the program management organization

• Own Trek's Product Development Program Management framework, including tools, templates, governance, and cadence
• Drive continuous improvement initiatives focused on execution efficiency, clarity, and reduced administrative burden
• Partner with peers to improve launch readiness, first-build tracking, supplier readiness, and cross-functional communication
• Ensure processes scale appropriately as teams, products, and global collaboration evolve

• Ensure product launches are execution-ready across Product, Engineering, Operations, Marketing, and Forecasting
• Provide oversight of schedule readiness, volume alignment, and global delivery considerations
• Establish early warning mechanisms for launch risks and gaps; drive resolution across functions

• Work close with Sourcing on supplier capacity planning across key development partners
• Ensure visibility and escalation of capacity risks to appropriate functional and executive stakeholders

• Serve as a trusted advisor to senior leadership on execution risk, organizational capacity, and delivery tradeoffs
• Represent the Program Management function with confidence, clarity, and credibility across the organization

• Exceptional communication and stakeholder management skills
• Strong people leadership and coaching capabilities
• Deep understanding of product development in a physical product/manufacturing environment
• Ability to balance strategic thinking with hands-on problem solving
• Proven ability to lead through ambiguity, change, and competing priorities
• Strong organizational, prioritization, and decision-making skills

• Bachelor's degree required; advanced degree a plus
• 10+ years of progressive experience in project/program management within product development or engineering organizations
• 5+ years of people leadership experience
• Experience working with global teams and suppliers
• Strong understanding of product launches, manufacturing readiness, and cross-functional execution

Trek Benefits:

Flexible and fun company culture
Competitive health care
PPO & HDHP medical plan options, Dental insurance, Vision insurance
Flexible Spending Accounts (FSA)
Free life insurance & optional term life insurance
Competitive vacation package
401(k) with match and Employee Stock Ownership Plans (ESOP)
12 weeks of maternity leave with 100% pay
Flexible holiday schedule - 10 company holidays
Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
Employee discounts on all product
Deep partner retail discounts

We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish