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Manager Of Program Operations Jobs in Boston, MA

NorthEastern

Program Operations Specialist

Boston, MA

$48K - $66K/yr

The Program Operations Specialist helps facilitate internal processes within the Program Operations ... of Student Affairs within the Graduate Student Government. You will manage the bi-annual ...

Chick-fil-A

Manager of Operations

Foxboro, MA

$25 - $35/hr

We are seeking a highly capable Manager of Operations who will serve as a key member of our senior ... Leadership Development Programs * Chick-fil-A Leadership Training Opportunities * Advancement into ...

Chick-fil-A

Manager of Operations

Foxboro, MA

$25 - $35/hr

We are seeking a highly capable Manager of Operations who will serve as a key member of our senior ... Leadership Development Programs * Chick-fil-A Leadership Training Opportunities * Advancement into ...

STS Global

Program Sales Manager

Boston, MA · On-site

$54K - $60K/yr

Company Description As the STS Select Program and Sales Manager, you will be a member of the STS Select Team and you will report directly to the National Director of Program Operations under the ...

STS Global

Program Sales Manager

Concord, MA

$54K - $61K/yr

Company Description As the STS Select Program and Sales Manager, you will be a member of the STS Select Team and you will report directly to the National Director of Program Operations under the ...

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All JobsManager Of Program Operations JobsManager Of Program Operations Jobs in Boston, MA

Manager Of Program Operations information

See Boston, MA salary details

$43.5K

$118.9K

$172.2K

How much do manager of program operations jobs pay per year?

As of Jun 24, 2026, the average yearly pay for manager of program operations in Boston, MA is $118,936.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,900.00 and $143,900.00 per year, depending on experience, location, and employer.

What is the average salary for a programme manager?

The average salary for a program manager varies by location and experience but typically ranges from $70,000 to $130,000 annually. Senior program managers with extensive experience or certifications can earn higher salaries, often exceeding $150,000. Factors such as industry, company size, and specific skills like project management tools also influence compensation.

What does a Manager of Program Operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What does an operations program manager do?

An operations program manager oversees the planning, execution, and coordination of multiple projects within an organization to ensure strategic goals are met. They manage resources, monitor progress, and communicate with stakeholders, often using project management tools and methodologies. Strong leadership, organizational skills, and understanding of business processes are essential for this role.

What are some common challenges faced by a Manager of Program Operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

How much is the salary of an operations manager?

The salary of a Manager of Program Operations typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Many operations managers also receive bonuses and benefits, and the role often requires strong organizational and leadership skills.

Is a program manager a high paying job?

A program manager is generally considered a well-paying role, with salaries often reflecting experience, industry, and location. In many organizations, program managers earn above-average salaries compared to other managerial positions, especially those with certifications like PMP or experience in project management tools. However, compensation can vary widely based on the company's size and sector.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the key skills and qualifications needed to thrive as a Manager of Program Operations, and why are they important?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.
What are the most commonly searched types of Of Program Operations jobs in Boston, MA? The most popular types of Of Program Operations jobs in Boston, MA are:
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What cities near Boston, MA are hiring for Manager Of Program Operations jobs? Cities near Boston, MA with the most Manager Of Program Operations job openings:
Manager Of Program Operations jobs near you

Associate Program Operations Manager

Zeelo Ltd

Boston, MA • On-site

Full-time

Medical, Retirement

Posted 10 days ago

Job description

At Zeelo, we're on a mission to revolutionize how frontline workers commute by delivering reliable, sustainable, and scalable transportation solutions. We partner with global leaders like Amazon, Barclays, and UPS, and we're expanding after a successful Series B raise. If you're passionate about building solutions, working in a scaling organization, and seeing the direct impact of your work-this is your seat on the bus
About the Role:
The Associate Program Operations Manager is responsible for the day-to-day operational delivery of customer and operator programs across a portfolio of customer sites. This role ensures smooth service launches, reliable site/program execution, and ongoing performance management of our Operator Partners and Drivers.
Working closely with the Director and Head of Program Operations, you will support operational excellence by monitoring key metrics, resolving issues, and ensuring Operator Partners deliver to Zeelo's standards. This role is designed for someone eager to grow in Operations Management, with guidance and escalation support from senior leaders.
What you'll do:
  • Own and deliver service performance and experience outcomes across a portfolio of sites, including on-time performance, incident management, and SLA adherence
  • Carry out regular performance reviews with customers and Operator Partners, identifying risks early and escalating for support where needed
  • Lead root cause analysis and drive corrective and preventative actions to closure, eliminating recurrence
  • Manage operator performance, compliance, drive service stabilization, and proactively identify operational optimization opportunities
  • Build credibility and trust with site managers through anticipation, proactive proposals, and predictable communication
  • Ensure data around the account and finances are accurate and up-to-date in HubSpot
  • Manage site- level KPIs through systems, automation and dashboards, allowing visibility into performance dips and quick action for solutions
  • Eliminate recurring issues through standardization and continuous improvement
  • Communicate with internal and external stakeholders through clear, predictable routines (daily, weekly, monthly)
  • Partner with the CSM to ensure operational facts and corrective actions feed the value narrative, and pulls them into escalations when needed

What you have:
  • Strong organizational skills with a proven structured, methodical approach
  • Problem-solving ability with examples of proactive issue resolution
  • Comfort traveling to client sites and interacting with customers and operators, tailoring messaging and value accordingly, establishing trusted relationships with key stakeholders
  • Ability to collaborate with a variety of internal stakeholders across commercial, care and service delivery teams, understanding their goals and knowing questions to ask to reach optimal solutions
  • Familiarity with CRMs (HubSpot), data visualization tools (Looker), and operational frameworks (Root Cause analysis, Corrective and Preventative actions)
  • Ability to balance multiple tasks in a fast-paced environment with changing priorities
  • Interest and curiosity for AI deployment at scale

Preferred Experience
  • Exposure to account management, ideally in tech enabled services (customer or partner performance management).
  • Background in mobility, logistics, or startup environments.

Salary Range: 75,000 -85,000
Why Zeelo:
  • Mission-driven work: Every commute we power helps reduce CO₂ emissions and makes work more accessible especially in areas with limited public transport
  • Global exposure: Be part of a 120+ person team across the US, UK, and Spain
  • Supportive Benefits: We offer our employees 100% coverage for medical benefits, 401k matching, a learning stipend, and Lunch club Fridays!
  • Best-in-class tech: Our platform is redefining how organizations move their people

Apply