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Design Operations Manager Jobs in Boston, MA (NOW HIRING)

XRHealth

Operations Manager

Boston, MA · On-site

Operations Manager Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office ... Design, build, and maintain integrations between HubSpot and other systems (EHR, billing, payroll ...

XRHealth

Operations Manager

Boston, MA · On-site

Operations Manager Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office ... Design, build, and maintain integrations between HubSpot and other systems (EHR, billing, payroll ...

Plug Power, Inc.

Operations Manager

Concord, MA · On-site

$86K - $135K/yr

Manager, Operations Status: Exempt Department: Manufacturing Position Summary The Manager ... and design changes. * Champion a culture of quality by addressing root causes of defects and ...

Opensignal Limited

Marketing Operations Manager

Boston, MA · On-site

$85K - $100K/yr

Opensignal is seeking a talented, self-motivated Marketing Operations Manager to lead the evolution ... Design and monitor the end-to-end journey from first touch to Sales handoff. You'll optimize ...

Compass

User Research Operations Specialist

Boston, MA

$143K - $159K/yr

What We're Looking For * 4+ years of experience in a Research Operations, Design Operations, or a related program management role within a product organization. * Deep Experience in Research ...

Cushman & Wakefield

Project Design Manager

Boston, MA · On-site

$95K/yr

Manage project team by providing direction, reviewing deliverables, and ensuring alignment with design principles, operational workflows, and project timelines. * Serve as the primary design liaison ...

Cushman & Wakefield

Project Design Manager

Boston, MA

$95K/yr

Manage project team by providing direction, reviewing deliverables, and ensuring alignment with design principles, operational workflows, and project timelines. * Serve as the primary design liaison ...

Cushman & Wakefield

Project Design Manager

Boston, MA · On-site

$95K/yr

Manage project team by providing direction, reviewing deliverables, and ensuring alignment with design principles, operational workflows, and project timelines. * Serve as the primary design liaison ...

Cushman & Wakefield

Project Design Manager

Boston, MA

$95K/yr

Manage project team by providing direction, reviewing deliverables, and ensuring alignment with design principles, operational workflows, and project timelines. * Serve as the primary design liaison ...

OneScreen

People Operations Manager

Boston, MA · On-site

Design and manage the end-to-end employee lifecycle, from onboarding new hires through offboarding, ensuring a consistent and positive experience throughout * Build and maintain the people operations ...

Bridj

Field Operations Manager

Boston, MA · On-site

And we're just getting started. www.bridj.com The Field Operation Manager will play the critical ... Regularly evaluate operations and design strategies that improve service * Budget the financial ...

Bridj

Field Operations Manager

Boston, MA

And we're just getting started. www.bridj.com The Field Operation Manager will play the critical ... Regularly evaluate operations and design strategies that improve service * Budget the financial ...

Citizens Bank

Content Operations Manager

Westwood, MA · On-site

$104K - $129K/yr

The Content Operations Manager plays a critical role within the Digital Content & Experience ... process design, AI application and workflow automation. The ideal candidate is highly organized ...

Citizens

Content Operations Manager

Westwood, MA · Hybrid

$104K - $129K/yr

The Content Operations Manager plays a critical role within the Digital Content & Experience ... process design, AI application and workflow automation. The ideal candidate is highly organized ...

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All JobsDesign Operations JobsDesign Operations Manager JobsDesign Operations Manager Jobs in Boston, MA

Design Operations Manager information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do design operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for design operations manager in Boston, MA is $68,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Design Operations Manager, and why are they important?

To thrive as a Design Operations Manager, you need expertise in project management, design process optimization, and a solid understanding of design principles, often supported by a degree in design, business, or a related field. Familiarity with tools like Asana, Jira, Figma, and resource management systems, as well as certifications like PMP or Agile, is highly beneficial. Exceptional communication, problem-solving, and stakeholder management skills help you bridge gaps between creative and operational teams. These skills are vital for streamlining workflows, ensuring project delivery, and driving alignment across multidisciplinary teams.

How does a Design Operations Manager typically collaborate with cross-functional teams to improve workflow efficiency?

A Design Operations Manager works closely with design, product, engineering, and marketing teams to streamline processes, set clear priorities, and remove obstacles that hinder productivity. They often facilitate regular check-ins, build and optimize workflows, and implement tools or systems that foster communication and transparency. By acting as a liaison and ensuring alignment between departments, they help the broader team deliver high-quality design work on time, while also identifying opportunities to refine processes for future projects.

What is the difference between Design Operations Manager vs UX Designer?

AspectDesign Operations ManagerUX Designer
Primary FocusOversees design processes, tools, and team workflowsDesigns user experiences and interfaces
Required SkillsProject management, process optimization, leadershipUser research, wireframing, prototyping
Work EnvironmentCollaborates with design teams, product managers, and developersWorks directly on user interface and experience design
Common CertificationsProject Management Professional (PMP), Agile certificationsUX certifications (e.g., NN/g, Human Factors)

The Design Operations Manager focuses on streamlining design workflows and managing teams, while the UX Designer concentrates on creating engaging user experiences. Both roles often collaborate but serve different functions within the design process.

What are Design Operations Managers?

Design Operations Managers are professionals who streamline and optimize processes within design teams to improve efficiency, collaboration, and the quality of creative output. They bridge the gap between design, product, and business operations by implementing workflows, managing resources, and ensuring projects stay on track. Their responsibilities often include project management, budget oversight, and facilitating communication across teams. By establishing best practices and removing operational barriers, Design Operations Managers enable designers to focus more on creative work and innovation.
What are popular job titles related to Design Operations Manager jobs in Boston, MA? For Design Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Design Operations Manager jobs in Boston, MA look for? The top searched job categories for Design Operations Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Design Operations Manager jobs? Cities near Boston, MA with the most Design Operations Manager job openings:
Design Operations Manager jobs near you
Infographic showing various Design Operations Manager job openings in Boston, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 66% In-person, 17% Hybrid, and 17% Remote job distribution, with an average salary of $68,935 per year, or $33.1 per hour.
Operations Manager

Operations Manager

XRHealth

Boston, MA • On-site

Full-time

Posted 7 days ago

Job description

Operations Manager
Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM-5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services
About XRHealth
XRHealth is a fully remote telehealth company delivering care across physical therapy, occupational therapy, speech-language pathology, mental health, and nurse practitioner services - enhanced by virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations.
Role Summary
We're looking for an Operations Manager to own and optimize the systems that run our clinic day-to-day. This role is responsible for managing our operational tech stack, building and maintaining integrations between systems, and ensuring our workflows scale efficiently as we grow. You'll be the go-to person for how our tools talk to each other and how our operational processes run smoothly.
First 90 Days
This role will immediately step into a high-impact project: planning and executing the systems merger following a recent acquisition. You'll be responsible for mapping out both organizations' operational tech stacks, identifying overlaps and gaps, and leading the integration of systems (CRM, EHR, billing, and related platforms) into one unified operating environment.
Key Responsibilities
  • Own day-to-day administration of core operating systems, including CRM (HubSpot), EHR, billing, and scheduling platforms
  • Design, build, and maintain integrations between HubSpot and other systems (EHR, billing, payroll, communication tools, etc.)
  • Monitor system performance, troubleshoot issues, and coordinate with vendors to resolve technical problems
  • Develop and document standard operating procedures for system usage across teams
  • Identify opportunities to automate manual/tedious workflows and reduce operational bottlenecks
  • Partner with clinical, billing, and RCM teams to ensure systems support accurate documentation and billing workflows
  • Manage user access, permissions, and onboarding/offboarding within operational systems
  • Track and report on key operational metrics using existing dashboards and tools
  • Serve as project lead on new system rollouts or major platform changes
  • Maintain data integrity and consistency across integrated platforms
Qualifications
Required:
  • 3+ years of experience in an operations management or systems administration role
  • Hands-on experience with HubSpot (CRM administration, workflows, automations)
  • Demonstrated experience building/managing integrations between multiple software systems (e.g., via native integrations, Zapier, APIs, or middleware)
  • Strong troubleshooting skills and comfort working directly with vendors on technical issues
  • Excellent organizational skills and ability to manage multiple systems/projects simultaneously
  • Clear, direct communicator, comfortable documenting processes for non-technical teams

Preferred:
  • Experience in healthcare, telehealth, or a regulated services industry
  • Familiarity with EHR platforms and healthcare billing workflows
  • Experience with financial/ops tools such as NetSuite, Rippling, or similar platforms
  • Based in or near Needham, MA
Logistics
  • Full-time, 9:00 AM-5:00 PM EST
  • Location: Needham, MA area strongly preferred. Remote is acceptable.

XRHealth is an equal opportunity employer.

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