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Manager Of Program Operations Jobs in Westfield, MA

ServiceNet

Director of Operations

Holyoke, MA · On-site

$60K - $66K/yr

Tuition assistance Residential Director of Operations Department: Developmental Brain Injury ... program operations across the division. * Manage logistics and planning for new residential ...

ServiceNet

Director of Operations

Holyoke, MA · On-site

$60K - $66K/yr

Tuition assistance Residential Director of Operations Department: Developmental Brain Injury ... program operations across the division. * Manage logistics and planning for new residential ...

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All JobsOf Program Operations JobsManager Of Program Operations JobsManager Of Program Operations Jobs in Westfield, MA

Manager Of Program Operations information

See Westfield, MA salary details

$41.8K

$114.3K

$165.5K

How much do manager of program operations jobs pay per year?

As of Aug 24, 2026, the average yearly pay for manager of program operations in Westfield, MA is $114,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,300.00 and $138,400.00 per year, depending on experience, location, and employer.

What does a manager of program operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What are the key skills and qualifications needed to thrive as a manager of program operations?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.

What are some common challenges faced by a manager of program operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What job categories do people searching Manager Of Program Operations jobs in Westfield, MA look for?

The top searched job categories for Manager Of Program Operations jobs in Westfield, MA are:

What cities near Westfield, MA are hiring for Manager Of Program Operations jobs?

Cities near Westfield, MA with the most Manager Of Program Operations job openings:

Manager Of Program Operations jobs near you

Senior Manager of Operations

Shields Health Solutions

Hartford, CT

Full-time

Posted 23 days ago

Shields Health Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

10th of 113 rated pharmacies

Job description

The Senior Manager of Operations is responsible for overseeing key operational partnerships, business processes, staffing coordination, and strategic initiatives to drive efficiency, compliance, and service excellence. This role serves as a primary liaison for internal and external stakeholders while leading critical pharmacy operational improvement projects and performance management activities. The Senior Manager of Operations works as a peer to MPS stakeholders, reporting directly to the Site Director or RVP of Operations. The ideal candidate should have a strong interest and experience in pharmacy operations and process improvement. Applicant should be a problem solver, results driven, and be able to collaborate as the leader of a close-knit team.

Key Responsibilities

  • Excellent communication and stakeholder management skills.
  • Ability to manage multiple priorities and lead cross-functional initiatives.
  • Serve as the primary operational partner and point of accountability for designated business leaders and stakeholders
  • Build and maintain effective relationships to support operational goals, issue resolution, and strategic priorities.
  • Drive accountability across internal and external stakeholders
  • Provide ongoing communication, guidance, and operational support to partner teams.
  • Ensure appropriate staffing levels, productivity, and operational coverage to meet business needs.
  • Lead and drive ownership of assigned operational initiatives from planning through implementation and ongoing monitoring.
  • Develop project plans, track progress, and communicate outcomes to leadership and stakeholders.
  • Identify opportunities for process improvement and operational excellence.
  • Support other growth initiatives within the region as needed in coordination with regional leadership

Qualifications

  • Associate or Bachelor's Degree preferred
  • 5-7+ years of relevant pharmacy work experience; 2+ years of (Sr.) Operations Associate or (Sr.) Implementation Associate experience preferred; experience leading teams of pharmacy technicians strongly preferred
  • Experience with Pharmacy Operating Systems required (Epic, WAM, QS1, TelemetryRx, Therigy)
  • Expertise in Microsoft Excel and PowerPoint in a professional work environment
  • Experience with creating and analyzing reports in following operational areas is highly preferred: Refills, MSOT, patient engagement and onboarding, operational efficiency, waterfall, clinic implementation, clinic optimization, enrollment-to-fill
  • Ability to manage large quantities of data and transform into digestible reporting
  • Excellent verbal and written communication skills
  • Highly proficient organizational and project management capabilities
  • "Ownership mentality:" action-oriented, and capable of understanding business needs and thinking critically about how to execute without explicit step-by-step instruction
  • High level of integrity: Maintaining equitable and accountable work environment, acting decisively on feedback, and ultimately owning results of the regional operations team
  • Entrepreneurial attitude and ability to work with limited direct oversight
  • Strong client management capabilities and interpersonal communication skills as demonstrated by a track record of presenting to clients and successfully facilitating meetings and working sessions
  • Willingness to routinely travel to health system partner multiple days per week

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