Manager Of Program Operations Jobs in Westfield, MA

Introduction

\r\n\r\nDo you have experience managing Certificate of Need (CON) Programs?\r\nAre looking for an exciting new opportunity to serve your state?\r\nJoin us as a Director Of Legislation, Regulations And Communications and positively impact the lives of others!\r\n\r\n\r\n\r\nThe State of Connecticut, Department of Public Health (DPH) has an anticipated opening for a Director, Certificate of Need Program (DirectorOf Legislation, Regulations And Communications) to join their team! This senior-level leader will manage the state's Certificate of Need (CON) Program and be part of DPH's seniorleadership team reporting to the Deputy Commissioner of Public Health. This positionwill be responsible for implementing the new statutory framework for the program.\r\n\r\n\r\n\r\nThe proposed statute for the state's CON Program will become effective July 1, 2026. However, to give DPH the time to implement the proposed changes to the CON review process, the proposed changes to the review process for the CON Program will be effective one year later, on July 1, 2027. This role will direct major strategic and operational changes to implement these changes, all of which are meant to improve quality, equity, affordability, and access for the state's healthcare system.\r\n\r\n\r\n\r\n\r\nPOSITION HIGHLIGHTS:\r\n\r\n\r\n Location: 410 Capitol Avenue, Hartford, CT\r\n Work Schedule: Monday - Friday\r\n Work Shift: Full-time, First Shift\r\n Work Hours: 40 hours per week, 8:00am - 4:30pm\r\n\r\n\r\n\r\n\r\n\r\n \r\n \r\n \r\n WHAT WE CAN OFFER YOU:\r\n \r\n \r\n Visit our new State Employee Benefits Overview page!\r\n Professional growth and development opportunities\r\n A healthy work/life balance to all employees\r\n \r\n \r\n \r\n \r\n Key Responsibilities:\r\n \r\n \r\n \r\n \r\n Program Transformation: Workingwith the Commissioner and a Deputy Commissioner, the Director will manage the transition of the CON Program into DPH. Transition management will include helping the existing staff maintain the current review process while developing an action plan for the implementation of the statutory changes to the program, which will be effective July 1, 2027.\r\n Stakeholder Engagement:The Director will serve as the primary point of contact for healthcare providers seeking CON approvals. In this role, the Director also will conduct outreach and educational programs to inform stakeholders about the CON process, requirements, and benefits.\r\n Data Analysis and Reporting:The Director will be responsible for analyzing data related to healthcare service demand, utilization, and trends to inform decision-making and policy development and for preparing and presenting reports to state officials and stakeholders on program performance, trends, and recommendations.\r\n Regulatory Compliance:The Director will ensure that the program adheres to state statute, regulations, and guidelines and will monitor changes in healthcare laws and regulations to update program policies and practices accordingly.\r\n Collaboration:The Director will ensure that the program works closely with other state agencies, healthcare organizations, and community groups to coordinate healthcare planning efforts. The Director also will facilitate inter-agency cooperation to address healthcare access, quality, and cost issues.\r\n Program Administration and Management:The Director will be responsible for managing the day-to-day operations of the CON Program, including application processing, review, and approval. The Director also will develop and implement policies and procedures to ensure compliance with state and federal regulations. The Director will manage a professional staff of 6 to 8 people, all of whom telework a certain percentage of their time. The Director will be part of the Department's management team. The staff is unionized.\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n MORE ABOUT THE AGENCY:\r\n \r\n \r\n \r\n The Mission of the Department of Public Health (DPH) is to protect and improve the health and safety of the people of Connecticut by:\r\n \r\n \r\n Assuring the conditions in which people can be healthy\r\n Preventing disease, injury, and disability\r\n Promoting the equal enjoyment of the highest attainable standard of health, which is a human right and a priority of the state.\r\n \r\n \r\n DPH accomplishes this through the implementation of its Strategic Plan which outlines the actions that DPH is taking to accomplish its Mission.\r\n \r\n \r\n \r\n \r\n \r\n \r\n

Selection Plan

This position will be appointed in accordance with the provisions of 5-198 (29) of the Connecticut General Statutes.\r\nFOR ASSISTANCE IN APPLYING:\r\nCheck out ourApplicant Tips on How to Apply! Need more resources? Visit ourApplicant Toolkitfor additional support throughout the recruitment process.\r\nBEFORE YOU APPLY:\r\n\r\n Meet Minimum Qualifications:Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. \r\n Educational Credits:List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.\r\n Resume Policy:PerPublic Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.\r\n Preferred Shift/Location:Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.\r\n Timely Submission:All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailingDAS.SHRM@ct.gov.\r\n Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.\r\n\r\n\r\n Note: Theonly wayto apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.\r\n\r\nAFTER YOU APPLY:\r\n\r\n Some email providers may experience delays or issues delivering messages. To avoid missing important updates-such as referral questionnaires or interview scheduling links-please check yourPersonal Status Boardregularly.\r\n For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information."\r\n Referral Questions:This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). \r\n\r\n\r\n Prepare For An Interview:Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpfulInterview Preparation Guideto make the best impression!\r\n Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.\r\n The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.\r\n Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available atwww.ct.gov/ethics.\r\n\r\nQUESTIONS? WE'RE HERE TO HELP:\r\nDue to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jensine Tran at Jensine.Tran@ct.gov.\r\nJoin the State of Connecticut and take your next career step with confidence!\r\n

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for directing various agency programs related to the development, implementation and evaluation of legislation, regulations and communications.\r\n

PREFERRED QUALIFICATIONS

\r\n\r\n Experience in organizational strategy and personnel management, with reports made directly to a C-level executive, Commissioner, Deputy Commissioner, Governor's Office staff, or equivalent\r\n Experience leading the creation and launch of a new office, division, or major initiative, including responsibility for building the team, establishing operational processes, and developing performance and accountability systems\r\n Experience leading complex initiatives that require coordination among government entities and healthcare sector stakeholders\r\n Experience working with Certificate of Needs Programs, including issues related to healthcare quality, equity, affordability, and access in healthcare systems\r\n Experience working within or closely with government bodies, including understanding public funding, regulatory frameworks, and legislative environments\r\n\r\n\r\n

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER\r\nThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.\r\n