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Live In Resort Jobs (NOW HIRING)

Fortiuscap

Project Engineer/ Heavy Civil Estimator

Vail, CO · On-site

$97K - $130K/yr

Work on Landmark Projects in the Colorado Rockies * Live the Mountain Lifestyle While Building Your ... We specialize in large-scale infrastructure and land development projects in resort communities ...

Sun Outdoors

RV Resort Manager

Davenport, FL · On-site

Handles resident & guest complaints in a timely & professional manner, communicating through a ... Ability to live on-site within the resort (housing provided), if applicable * Must have a valid ...

Sun, Inc.

RV Resort Manager

Naples, FL

Handles resident & guest complaints in a timely & professional manner, communicating through a ... Ability to live on-site within the resort (housing provided), if applicable * Must have a valid ...

Sun RV Resorts

RV Resort Manager

Naples, FL · On-site

Handles resident & guest complaints in a timely & professional manner, communicating through a ... Ability to live on-site within the resort (housing provided), if applicable * Must have a valid ...

Sun Outdoors

RV Resort Manager

Naples, FL · On-site

Handles resident & guest complaints in a timely & professional manner, communicating through a ... Ability to live on-site within the resort (housing provided), if applicable * Must have a valid ...

Sun RV Resorts

RV Resort Manager

Davenport, FL · On-site

Handles resident & guest complaints in a timely & professional manner, communicating through a ... Ability to live on-site within the resort (housing provided), if applicable * Must have a valid ...

Sun, Inc.

RV Resort Manager

Davenport, FL

Handles resident & guest complaints in a timely & professional manner, communicating through a ... Ability to live on-site within the resort (housing provided), if applicable * Must have a valid ...

Hilton Grand Vacations, Inc.

Front Desk Clerk

Hollister, MO · On-site

$12.50 - $15.25/hr

Background in Resort Hospitality or related industries. Schedule Details: Full-Time, Open to ... where we live and work. And we're dedicated to recognizing, rewarding and supporting every ...

Hilton Grand Vacations, Inc.

Front Desk Clerk

Hollister, MO · On-site

$12.50 - $15.25/hr

Background in Resort Hospitality or related industries. Schedule Details: Full-Time, Open to ... where we live and work. And we're dedicated to recognizing, rewarding and supporting every ...

Pet Paradise Resort

Assistant Resort Manager

Pooler, GA · On-site

... to live and work. Known for its picturesque parks, waterfront views, and welcoming community ... Motivating and teaching resort staff to be successful in their roles by delivering premier service ...

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Live In Resort information

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$5

$17

$18

How much do live in resort jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for live in resort in the United States is $17.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $17.79 per hour, depending on experience, location, and employer.

What is a live in resort job?

Live-in resort jobs are positions at resorts where employees are provided with on-site accommodation as part of their employment. These roles can range from housekeeping and food service to entertainment and front desk positions. The main benefit is that staff do not need to commute and can immerse themselves in the resort environment, often in beautiful or remote locations. Live-in resort jobs can be seasonal or year-round and may include meals, utilities, and other perks. Such positions are popular with people seeking adventure, travel, or a unique work experience.

What are the key skills and qualifications needed to thrive as a live in resort manager, and why are they important?

To excel as a Live-In Resort Manager, you need strong hospitality management knowledge, operational expertise, and prior experience in hotel or resort environments. Familiarity with property management systems, booking platforms, and relevant certifications such as hospitality management degrees are typically required. Exceptional interpersonal skills, problem-solving abilities, and adaptability are crucial for handling guests' needs and leading staff effectively. These competencies ensure smooth resort operations, guest satisfaction, and high service standards in a dynamic environment.

What are some unique challenges faced by employees in live in resort positions, and how can they best prepare for them?

Employees in live-in resort roles often experience challenges such as maintaining a healthy work-life balance and adapting to a communal living environment. Since the workplace and living quarters are typically on the same property, it can be difficult to set boundaries between personal time and work responsibilities. Additionally, employees may need to adjust to sharing accommodations with colleagues and working variable shifts, including weekends and holidays. To prepare, job seekers should be open to flexible schedules, embrace teamwork, and develop strong communication skills to foster positive relationships in shared living and working spaces.

What is the difference between Live In Resort vs Housekeeper?

AspectLive In ResortHousekeeper
CredentialsExperience in hospitality, sometimes certifications in cleaning or hospitalityExperience in cleaning, sometimes certifications in cleaning or hospitality
Work EnvironmentResort setting, often in remote or scenic locations, with shared accommodationsPrivate homes, hotels, or resorts, with typically separate accommodations
Employer & IndustryResort/hospitality industry, often seasonal or year-roundHotels, private homes, or resorts, with varied schedules

Live In Resort staff work primarily within resort environments, often sharing accommodations and providing hospitality services. Housekeepers focus on cleaning and maintaining private or hotel spaces, usually without shared living arrangements. While both roles require cleaning skills and hospitality experience, Live In Resort staff are integrated into the resort's guest services, whereas housekeepers typically work in private or hotel settings without resort-specific duties.

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What cities are hiring for Live In Resort jobs?

Cities with the most Live In Resort job openings:

What are the most commonly searched types of Resort jobs?

The most popular types of Resort jobs are:

What states have the most Live In Resort jobs?

States with the most job openings for Live In Resort jobs include:

What job categories do people searching Live In Resort jobs look for?

The top searched job categories for Live In Resort jobs are:

Live In Resort jobs near you
Infographic showing various Live In Resort job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 66% Full Time, 29% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $37,000 per year, or $17.8 per hour.

TSC - Customer Success Specialist

Vernon, NJ • On-site

Mountain Creek Resort
Travel Arrangement Services • 501 - 1,000 employees
Learn more about Mountain Creek Resortexternal

Other

Posted 7 days ago

Job description

About SnowCloud
SnowCloud is the only all-in-one resort management platform built specifically for ski areas, outdoor attractions, and resort operators. We power ticketing, e-commerce, rentals, lessons, access control, CRM, retail, and food and beverage - all from a single modern system. We serve resorts across the United States and Canada, with a growing enterprise portfolio that includes some of the most respected names in the industry.
Our advantage is unique: we do not just build resort software - we run resorts ourselves. That operator perspective is baked into everything we build.
We use Lean Six Sigma methodology and a process-driven approach to help our partners maximize profitability while improving the guest experience. We are renowned in resort operations for this approach, and it is reflected in how we build our team and our technology.
About the Position
As the Customer Success Specialist, you will support the entire post-sale relationship with every resort on our platform. From the moment a resort signs with SnowCloud to the day they renew and expand, you are their champion. You work closely with the Account Manager to ensure smooth transitions from sale to successful customer. You assist with onboarding them, support them through their season, review their results, and grow the relationship year over year.
In vertical SaaS, Customer Success is not a support function - it is the growth engine.
At Snow Partners, we lead and live by our mission statement - and this role is at the heart of it. The connections our CS team builds with resort operators are exactly the kind of lasting relationships our mission describes.
What you own
Resort Onboarding & Implementation
  • Support end-to-end resort onboarding process - from contract signed to fully live on the platform working hand in hand with the VP, Business Development.
  • Follow onboarding SLAs that set clear expectations for resorts and the internal team
  • Ensure every new resort reaches value quickly and confidently, with minimal friction
  • Be an onsite leader of implementation, working with resort staff to train and onboard.
Account Management & Retention
  • Own NRR (Net Revenue Retention) - an important key metric
  • Develop customer health scoring that give early warning on at-risk accounts
  • Maintain relationships with resort operators across the portfolio
Expansion & Growth
  • Identify upsell and cross-sell opportunities within the existing resort portfolio
  • Partner with Sales on expansion plays - from adding modules to growing to new properties
Voice of the Customer
  • Serve as the primary voice of the customer inside SnowCloud - bringing resort feedback directly to Product and Development
  • Build formal feedback loops including advisory boards, beta programs, and post-season reviews
  • Ensure the roadmap is continuously informed by what resorts actually need in the field
Operations & Reporting
  • Participate in fulfilling CS KPIs: NRR, logo retention, churn, CSAT, time to onboard, health scores, and expansion ARR
  • Add input to user manuals and training for clients
  • Foster close collaboration with testers, clients, development and management team to enhance client experience
What Success Looks Like:
In your first 90 days:
  • Along with the VP/Director you have met every resort in our active portfolio and know their business, their team, and their goals
  • You understand our current health scores, onboarding pipeline, and renewal calendar
  • You work with your manager on the top three things we need to fix immediately in the customer journey
In your first year:
  • NRR is above 110% - existing resorts are staying and growing
  • Time to onboard is defined, measured, and consistently hit
  • Every account has a health score, an account plan, and a QBR cadence
  • You are part of a CS team that resorts trust and love working with
  • Zero surprise churns - every at-risk account is identified early and worked proactively with your manager
What We Are Looking For:
  • 3+ years in Customer Success or resort experience utilizing resort management technology
  • Proven track record of being guest centric.
  • Background in resort technology, hospitality, ticketing, attractions, or outdoor recreation strongly preferred - we want someone who loves this industry
  • Deep understanding of seasonal business dynamics and the unique pressures resort operators face
  • Data-driven approach to account health, renewal forecasting, and team performance
  • Excellent communication - you can work with varying levels at the resort
  • Experience with CS platforms (Gainsight, Roller, ChurnZero, Totango) and CRM integration
  • Alignment with our mission - you genuinely care about the people you serve, both your team and your customers
  • A love for winter sports and the mountain lifestyle is a meaningful plus - our team and our customers live and breathe it
  • Ability to travel to resort partners regularly, train front line and management staff, be a trusted resource, on the ground, to support implementations.
  • Ideally, the ability to work onsite in Vernon, NJ
  • Bachelor's degree (or 2+ years of relevant experience)
  • 1+ year overseeing customer accounts
  • 2+ years experience with technical account management
  • An understanding of SDLC (Software Development Life Cycle)
  • Proven technical writing skills
  • Understanding Software methodologies, tools, and processes
  • Client and user-oriented problem solver
  • Ability to think analytically, critically, and creatively to identify options and solutions
  • Strong interpersonal, presentation, verbal and written communication skills
  • Ability to travel, as needed
  • Flexible schedule to include occasional weekends
  • Roll-up sleeves attitude with a hands-on approach to the work
  • Proven experience in a dynamic environment
  • Strongly prefer an understanding of ski resort operations, products, and hardware

Apply