Learning Operations Manager Jobs (NOW HIRING)

Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world's leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.
We believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.
At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients.
Join us and help shape wherever we go next!
Advancing healthcare with heart
Job Summary
The Learning Operations Specialist supports the planning, coordination, administration, and execution of learning programs that strengthen the Associate Experience (AX), leadership competencies and skills, culture, and organizational capability building. This role coordinates program logistics, schedules, participant communications, materials, LMS setup support, tracking, reporting, and documentation to help ensure learning initiatives are delivered consistently and efficiently. Working under the general direction of the Director and in partnership with HRBPs, COEs, Communications, facilitators, and vendors, this role helps maintain operational discipline and a seamless learning experience for associates and leaders. While the role may support light content updates or facilitation coordination, its primary focus is learning operations, logistics, administration, and execution support.
Job Details/Responsibilities
Learning Program Administration & Logistics

• Coordinate scheduling, enrollment, participant communications, room or virtual setup, materials, and day-of logistics for learning programs.
• Maintain program plans, timelines, checklists, calendars, and operational documentation.
• Support facilitators, vendors, and internal partners to help ensure smooth program delivery.
• Manage version control, records, and documentation needed to support consistent and audit-ready learning operations.

LMS Coordination & Learning Operations

• Partner with the LMS team to support course setup, assignments, enrollments, rosters, completion tracking, and reporting.
• Coordinate troubleshooting requests, data updates, and workflow questions with LMS administrators.
• Maintain learning catalogs and support content updates in partnership with LMS administrators and program owners.
• Support routine process improvements that streamline learning administration and associate access

Program Documentation & Process Support

• Maintain standard operating procedures, templates, facilitator guides, participant materials, and program records.
• Support updates to program materials and documentation based on established guidance from program owners.
• Track action items, dependencies, and follow-ups to help keep learning programs on schedule.
• Help document lessons learned and routine process enhancements for future program delivery.

Reporting & Tracking

• Track participation, completion, attendance, feedback, and other standard learning metrics.
• Prepare routine reports, summaries, and status updates for program owners and HR partners.
• Identify data gaps, follow up on missing information, and support accurate learning records.
• Share operational observations and suggested improvements based on program feedback and reporting trends.

Stakeholder Coordination & Communications Support

• Coordinate with HRBPs, COEs, Communications, facilitators, vendors, and business partners to support learning execution.
• Prepare draft communications, calendar notices, reminders, and follow-up messages for learning programs.
• Provide timely operational updates to program owners, facilitators, and participants.

Knowledge, Skills and Abilities (KSA)

• Strong coordination, organization, and operational execution skills
• Working knowledge of learning operations, LMS workflows, and training administration
• Ability to manage schedules, logistics, materials, participant communications, and follow-up activities
• Strong written and verbal communication skills with attention to clarity and accuracy
• Ability to prepare standard reports and track learning participation, completion, and feedback
• High attention to detail, follow-through, and documentation discipline
• Familiarity with adult learning principles and enterprise learning environments

Qualifications/ Background Experiences

• Bachelor's degree required; equivalent relevant experience may be considered where appropriate
• 3-5+ years in learning operations, training administration, HR program support, or related coordination role
• Experience supporting learning programs, HR initiatives, training logistics, or associate experience programs
• Experience coordinating with LMS administrators or using LMS platforms such as SuccessFactors preferred
• Experience coordinating with HR partners, facilitators, vendors, Communications, and business stakeholders required.
• Experience preparing reports, tracking completions, managing rosters, and maintaining program documentation required.
• Experience in regulated industries strongly preferred

It is Terumo's policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.
Final compensation packages may be higher or lower than what is listed, and will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand. We provide competitive and comprehensive benefit options which include: annual bonus, paid vacation, paid holidays, health, dental and vision benefits, 401(k), with matching contributions, tax advantage savings accounts, legal plan, voluntary life and AD&D insurance, voluntary long-term disability, short term disability, critical illness and accident insurance, parental leave, personal leave, tuition reimbursement, travel assistance, and an employee assistance program. Hourly pay: $30.00 - $42.00