Learning Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Posting Information
Posting Information
Department
Kenan-Flagler Bus Sch-330100
Career Area
Other
Is this an internal only recruitment?
No
Posting Open Date
06/22/2026
Application Deadline
07/13/2026
Position Type
Permanent Staff (SHRA)
Position Title
Student Services Specialist - Advanced
Salary Grade Equivalent
NC08 / GN12
Working Title
STAR Operations Manager
Position Number
20004029
Vacancy ID
P021138
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week
40
Work Schedule
Monday-Friday 8am - 5pm.
Work Location
CHAPEL HILL, NC
Position Location
North Carolina, US
Hiring Range
$54,000 - $63,000
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Position Summary Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
At UNC's Kenan-Flagler Business School, we think differently; and more importantly, we teach differently. Opening our doors as the Department of Commerce in 1919 and awarding our first degrees to 12 students in 1921 was the beginning. Today, we have become a top-ranked business school comprised of several professional and academic degree programs that serve over 3,000 students. At Kenan-Flagler, our greatest assets are our people and our culture. We are rooted in our core values of integrity, inclusion, innovation and impact, and it goes back to our founding. It's not just something on paper, we live it, we show it. Our mission is to prepare the next generation of business leaders by providing a world class education to our students. We seek to recruit diverse, innovative, and exceptional talent to achieve this goal.
Position Summary
This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.
Student Teams Achieving Results (STAR) is one Experiential Learning Programs for graduate and undergraduate business students in the Kenan-Flagler Business School. STAR provides students with an opportunity to engage with corporate partners to address real business challenges. STAR helps students develop effective leadership skills, teamwork capabilities, and executive level presentations. This selective program chooses undergraduate (BSBA) and MBA students (including fulltime, MBA@UNC and Executive MBA students) and places them on a team of students coupled with a Faculty Advisor. STAR is a 4.5 academic credit hours course offered in the spring semester.
The Operations Manager serves the STAR leadership team by managing the daily activities of the program. The team includes an Executive Director, Director, and Program Assistant. The position reports to the Faculty Executive Director. The Operations Manager works in all operational aspects of the program, including recruiting, selecting students, contracting, planning events, and managing the budget. The Operations Manager will communicate regularly through a variety of methods with the major stakeholders, who include students, companies, faculty advisors, and potential corporate partners. The STAR leadership team uses TEAMS and other tools for overall efficiency and effectiveness.
Minimum Education and Experience Requirements
Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Management Preferences
- Prior experience in academic program management;
- Proficiency in MS Office applications;
- Experience with Customer Relationship Software (CRM).
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
Position/Schedule Requirements
Evening work occasionally, Overtime occasionally, Weekend work occasionally
Special Instructions
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Additionally, this position is only open to United States citizens or lawful permanent residents.
Quick Link
https://unc.peopleadmin.com/postings/321207
Contact Information
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.