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Learning Operations Manager Jobs in Concord, NC (NOW HIRING)

English/Spanish Learning. * Location/Work Type: Charlotte, NC Office (1000 Amble Drive, Charlotte ... Serve as a proactive Specialty Services Operations Manager , managing 2 to 3 large-scale ...

English/Spanish Learning. * Location/Work Type: Charlotte, NC Office (1000 Amble Drive, Charlotte ... Serve as a proactive Specialty Services Operations Manager , managing 2 to 3 large-scale ...

English/Spanish Learning. * Location/Work Type: Charlotte, NC Office (1000 Amble Drive, Charlotte ... Serve as a proactive Specialty Services Operations Manager , managing 2 to 3 large-scale ...

English/Spanish Learning. * Location/Work Type: Charlotte, NC Office (1000 Amble Drive, Charlotte ... Serve as a proactive Specialty Services Operations Manager , managing 2 to 3 large-scale ...

... actively learning how to create an environment that promotes PDS culture and values daily ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

Operations Manager Location: Monroe, NC Reports To: Director of Manufacturing Position Summary The ... learning throughout the organization. * Lead root cause analysis and problem-solving activities to ...

Operations Manager Location: Monroe, NC Reports To: Director of Manufacturing Position Summary The ... learning throughout the organization. * Lead root cause analysis and problem-solving activities to ...

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Learning Operations Manager information

See Concord, NC salary details

$28.9K

$59.1K

$110.4K

How much do learning operations manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for learning operations manager in Concord, NC is $59,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $72,200.00 per year, depending on experience, location, and employer.

What is a learning operations manager?

A Learning Operations Manager is responsible for overseeing the planning, execution, and optimization of training programs within an organization. They coordinate logistics, manage learning technologies, and ensure that educational initiatives run smoothly and efficiently. This role often works closely with instructional designers, trainers, and other stakeholders to align learning activities with organizational goals. Their work helps to maximize the impact and effectiveness of professional development and training efforts.

How does a learning operations manager typically collaborate with instructional designers and trainers within an organization?

A Learning Operations Manager works closely with instructional designers to ensure that course development aligns with organizational goals, timelines, and quality standards. They coordinate with trainers to schedule sessions, manage resources, and gather feedback for continuous improvement. Regular meetings and open communication channels are essential to address logistical challenges, troubleshoot issues, and ensure a seamless learning experience for participants. This collaborative approach helps streamline training delivery and promotes a culture of ongoing learning within the organization.

What are the key skills and qualifications needed to thrive as a learning operations manager, and why are they important?

To thrive as a Learning Operations Manager, you need expertise in program management, data analysis, instructional design, and often a background in education or business. Familiarity with learning management systems (LMS), project management tools, and data reporting platforms is typically required. Strong organizational skills, problem-solving abilities, and effective communication set top performers apart in this role. These competencies ensure smooth delivery of training programs, data-driven improvements, and alignment with organizational learning goals.

What is the difference between Learning Operations Manager vs Learning Coordinator?

AspectLearning Operations ManagerLearning Coordinator
CredentialsTypically requires a bachelor’s degree in education, business, or related field; certifications in learning management systems (LMS) are commonUsually requires a bachelor’s degree; certifications in training or LMS are beneficial
Work EnvironmentOversees learning programs, manages teams, and collaborates with stakeholders in corporate or educational settingsSupports training sessions, coordinates schedules, and assists in content delivery within organizations
Employer & Industry UsageUsed in corporate training, e-learning companies, and educational institutionsCommon in corporate training departments, nonprofits, and educational organizations

The Learning Operations Manager focuses on managing learning programs, teams, and operational processes, while the Learning Coordinator handles logistical support and coordination of training activities. Both roles require knowledge of learning systems, but the manager has broader responsibilities in strategy and oversight.

What are popular job titles related to Learning Operations Manager jobs in Concord, NC?

For Learning Operations Manager jobs in Concord, NC, the most frequently searched job titles are:

What job categories do people searching Learning Operations Manager jobs in Concord, NC look for?

The top searched job categories for Learning Operations Manager jobs in Concord, NC are:

What cities near Concord, NC are hiring for Learning Operations Manager jobs?

Cities near Concord, NC with the most Learning Operations Manager job openings:

Infographic showing various Learning Operations Manager job openings in Concord, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,102 per year, or $28.4 per hour.

Manager, Learning Experience & Operations

Charlotte, NC • On-site

Duke Energy Corporation
Utilities • 10K+ employees

Full-time

Posted 7 days ago


Duke Energy rating

8.5

Company rating: 8.5 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

17th of 87 rated oil and gas companies


Job description

Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Saturday, September 12, 2026
More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Position Summary
The Manager, Learning Experience and Operations leads the operational strategy, planning, delivery, and continuous improvement of enterprise learning and talent development programs. The role oversees learning operations, technology, measurement, vendor performance, and program delivery, ensuring scalable, high-quality learning experiences, reliable operational performance, and actionable business insights.
The Manager leads the Program Operations Coordinator and Learning Operations and Insights Consultant and works closely with program owners, HR partners, business leaders, facilitators, vendors, and technology partners.
Key Responsibilities
Program and Portfolio Operations
  • Lead operational planning and execution across the learning and talent development portfolio.
  • Establish delivery standards, operating rhythms, timelines, roles, and service expectations.
  • Oversee portfolio capacity, priorities, dependencies, risks, and resource allocation across learning programs.
  • Lead exploration of emerging learning technologies, AI-enabled capabilities, and process innovations to improve learning effectiveness, operational efficiency, and business impact.
  • Ensure a consistent, high-quality learning experience for participants, managers, and facilitators.
  • Support the transition of new programs from design or pilot stages into sustainable delivery.

Team Leadership
  • Provide direction, coaching, prioritization, and performance management for the Coordinator and Consultant.
  • Define team roles, decision rights, and operating expectations to ensure effective coordination across logistics, systems, reporting, and vendor management.
  • Balance team capacity against portfolio priorities and emerging business needs.
  • Build team capabilities through development, cross-training, and process documentation.

Learning Systems and Operational Excellence
  • Provide strategic oversight of learning technologies and ensure effective administration of the LMS and related platforms.
  • Establish governance for data quality, reporting, documentation, and operational controls.
  • Identify opportunities to simplify, standardize, automate, and scale learning operations.
  • Partner with HR technology, IT, procurement, finance, and vendors to resolve issues and improve services.

Measurement and Insights
  • Establish and evolve a learning measurement and ROI framework that connects participation, capability development, behavior change, and business outcomes to inform program and investment decisions.
  • Establish meaningful measures for learning participation, experience, application, effectiveness, and investment.
  • Review dashboards, evaluation findings, and operational trends.
  • Translate data into recommendations for program owners and senior leaders.
  • Ensure reporting is accurate, relevant, timely, and aligned with business priorities.

Vendor and Investment Management
  • Oversee vendor relationships, contracts, licenses, renewals, and learning investments.
  • Monitor planned, committed, and actual expenditures.
  • Evaluate vendor performance, utilization, service quality, and value.
  • Support annual planning, budgeting, forecasting, and investment decisions.

Stakeholder Partnership
  • Serve as the primary operations partner to learning leaders, program owners, HR partners, and business stakeholders.
  • Set expectations, resolve escalated issues, and communicate risks or tradeoffs.
  • Ensure operational decisions align with enterprise priorities and participant needs.

Required Qualifications
  • Bachelor's degree
  • 7 plus years of relevant experience

Preferred Qualifications
  • Seven or more years of progressively responsible experience in learning and development, talent management, learning operations, HR operations, or enterprise program management, including at least two years of experience leading employees, project teams, or a significant cross-functional portfolio.
  • Experience leading learning operations, talent development programs, HR operations, or a related function.
  • Experience managing people, programs, vendors, budgets, systems, and cross-functional stakeholders.
  • Strong operational planning, analytical, communication, and problem-solving skills.
  • Working knowledge of learning platforms, reporting tools, evaluation practices, and process improvement.
  • Ability to translate strategy into clear priorities, processes, and execution plans.

Mobility Classification - Hybrid
#LI-PG1
#LI-Hybrid
Travel Requirements
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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About Duke Energy

Sourced by ZipRecruiter

Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Our electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Our natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Our company employs 28,000 people.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1904