Learning Operations Manager Jobs in Chicago, IL (NOW HIRING)

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients- that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your Role

The Manager, Learning Operations ensures employees adhere to legal, regulatory, and internal policies by managing and optimizing the design, implementation and metrics tracking of compliance courses and other functional learning solutions. This role acts as a bridge between HR and Legal as well as partners closely with Vantive course owners and functional leaders in the areas of IT, Quality, Procurement, and Corporate Communications. Success in this role involves driving performance, supporting business goals at a global level, and informing the learning roadmap. You will report to the Sr. Manager, Learning Operations who oversees the areas of learning governance, vendor management, learning spend, and compliance.

What You'll Be Doing

• Global Learning Standards
• Support the development and maintenance of Global Learning policies, tools, standards and guidelines; including development and implementation of global standards, periodic evaluation of standards, and their update through input from various stakeholders.
• Establish and maintain a standard repository of materials to be leveraged for instructor-led delivery of global courses and the onboarding of team members and promoting learning adoption across the enterprise.
• Alignment to branding and the ADDI model

• Global Compliance Course Administration and Delivery
• Manage the global course calendar and optimize the timing of training campaigns and learning initiatives to support business priorities and avoid learner overload throughout the year.
• Maintain global course list and materials repository.
• Effectively oversee each global course launch on an annual basis; including communicate training, create groups and assignment criteria.
• Review course feedback and recommended improvements with global Course Owners based on learner and business data.
• Manage and support campaign launch communications in partnership with the course or policy owner and Corporate Communications, where necessary.
• Coordinate and communicate tracking of course completion data and other metrics based on stakeholder requirements, utilizing dashboards and reporting tools.
• Support service desk in answering questions from learners and stakeholders regarding courses and assignments.

• New Hire Assignments
• Manage new hire training assignments to ensure required learning is accurately assigned based on function, geography, worker type, compliance requirements, and business rules.
• Establish assignment sequencing and timing that supports onboarding readiness and prioritizes critical day-one training
• Define and manage equivalency processes in partnership functional stakeholders to reduce duplicate training, address special cases, and maintain audit readiness.

• Success Measures
• Deliver global training programs on time and in alignment with the annual course calendar, stakeholder expectations, and business priorities.
• Maintain strong compliance performance through accurate assignment, completion tracking, timely follow-up, and clear reporting on required learning.
• Provide reliable dashboards, metrics, and insights that enable course owners and leadership to monitor progress, identify risks, and make informed decisions.
• Improve learner experience and operational effectiveness by reducing assignment issues, supporting manageable training volume, and drive continuous improvement across global course administration
• undefined

• Compliance Knowledge
• Maintain a pulse on healthcare regulations, compliance requirements, and mandatory training expectations to support informed learning operations decisions.
• Recommend solutions that strengthen compliance while improving the learner experience and reducing unnecessary training burden.

• Stakeholder Collaboration
• Work with global Course Owners to get input for yearly demand plan, review course campaign calendar and identify courses that need to be created, revised, or sourced from vendors.
• Engage development partners (in-house or vendor) to coordinate development of new courses or
• revision of existing courses, communicate stakeholder requirements and oversee project timelines.
• Partner closely with global Course Owners and Legal to ensure that mandatory learning offerings from global functions meet regulatory and compliance requirements and facilitate global alignment, where appropriate.
• Consult with functional leaders and the learning engagement team to understand learning needs and align initiatives with business priorities; equip learning engagement team with updated communications regarding global course calendar, special audience needs, and completion metrics.
• Partner with Corporate Communications to understand interdependencies and timing to coordinate and optimize communications and program launch activities.
• Report required metrics to senior leadership and equip Course Owners with metrics to report to their respective functional leadership as requested.
• Collaborate with stakeholders to provide responses aligned to sustainability reporting and compliance requirements, demonstrating how learning programs and controls support ongoing adherence.
  

What You'll Bring

• Communication: Effective communication is crucial for building and maintaining strong relationships with stakeholders and team members, conveying timelines, status, metrics and resolving issues.
• Relationship Management: Cultivating and maintaining positive relationships is key to long-term success, fostering collaboration and trust.
• Problem-Solving: The ability to identify and resolve issues promptly and effectively is crucial for mitigating risks and ensuring smooth operations.
• Adaptability: The ability to adapt to changing circumstances and stakeholder requirements is essential for maintaining flexibility and responsiveness.
• Ethical Practices: Maintaining high ethical standards in stakeholder and team interactions is crucial for building trust and ensuring long-term success.
• Project Management: Overseeing projects related to course development/revision/selection and metrics tracking with strong organization and attention to detail.
• Industry and Legal/Regulatory Awareness: Staying informed about industry trends, best practices and legal/regulatory requirements is important for compliance and making informed decisions.
• Presentation and group facilitation skills: Ability to effectively facilitate meetings with stakeholders and development partners is important for efficiency in agreeing on solutions, actions, responsibilities, and meeting project milestones.
• Autonomy: Ability to work independently and manage projects from concept to completion.
• undefined

• Qualifications
• Minimum Bachelor's degree required or equivalent experience in compliance training oversight and instructional design
• Proficient in Microsoft Office suite of tools - PowerPoint, Excel, Teams, Planner, Forms
• Experience with SharePoint architecture and development of permissions, lists, and page design
• Relevant knowledge and / or experience with instructional design principles preferred
• Relevant experience in evaluating training effectiveness preferred

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $120,000 - $150,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan ("Aon PEP"), Vantive's 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees.For additional information regarding Vantive's US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice
Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.