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Lab Account Manager Jobs (NOW HIRING)

BonaDent

Dental Lab Account Manager

Seneca Falls, NY · On-site

$65K - $75K/yr

The Dental Lab Account Manager is responsible for building BonaDent's brand while delivery high-quality products to our dental customers and their patients. The Dental Lab Account Manager is ...

BonaDent

Dental Lab Account Manager

Seneca Falls, NY · On-site

$65K - $75K/yr

The Dental Lab Account Manager is responsible for working closely with dentists and an internal dental technical team to ensure overall customer satisfaction. This position will be the primary ...

Trinity Health

Account Manager - Warde Lab

Ann Arbor, MI · On-site

$31.49/hr

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develops a short and long range marketing and client/cotenant account management plan in collaboration with lab leadership. Acts as the main point of contact ...

React Health

Regional Account Manager Georgia

Atlanta, GA · On-site +1

$99K/yr

Serve as a primary sales contact that is responsible for overall growth and management of new and existing DME/HME and/or Sleep Lab accounts within defined territory. * Achieves assigned sales quota ...

Anderson Laboratories

Be Seen First

Sales Account Manager

Greendale, WI · On-site

$60K - $75K/yr

SALES ACCOUNT MANAGER Anderson Laboratories has provided trusted metallurgical testing services ... As a family-owned lab, we bring objectivity, precision, and genuine partnership to every project ...

Browzwear

Account Manager

New York, NY · Remote

$95K - $115K/yr

Account Manager You'll own and grow a portfolio of established fashion brand accounts across the ... Lab -- into clear business value narratives tied to speed-to-market, efficiency, and digital ...

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Lab Account Manager information

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$29.5K

$65.8K

$106K

How much do lab account manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for lab account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Lab Account Managers when balancing client needs with laboratory capabilities?

Lab Account Managers often navigate the challenge of aligning client expectations with the laboratory’s technical capabilities and capacity. This requires clear communication and active problem-solving, especially when clients request services outside the lab’s standard offerings or tight turnaround times. Success in this role involves understanding both the scientific aspects and business priorities, ensuring clients receive accurate information about feasibility and timelines. Building strong internal relationships with lab technicians and management also helps resolve challenges efficiently.

What is a Lab Account Manager?

A Lab Account Manager is a professional responsible for managing relationships between a laboratory and its clients or accounts. They serve as the main point of contact, ensuring clients' needs are met, coordinating laboratory services, and overseeing project timelines and deliverables. Lab Account Managers also handle inquiries, provide technical support, and help drive business growth by identifying new opportunities with existing or potential clients. Their role often requires a blend of scientific knowledge and strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a Lab Account Manager, and why are they important?

To thrive as a Lab Account Manager, you need a solid background in life sciences or laboratory operations, often supported by a relevant degree and experience in account management or sales. Familiarity with CRM software, laboratory information systems (LIS), and product knowledge related to lab equipment or services is typically required. Strong interpersonal, negotiation, and problem-solving skills distinguish top performers in this role. These competencies ensure effective client relationship management, driving business growth and customer satisfaction in highly technical environments.
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Lab Account Manager jobs near you
Infographic showing various Lab Account Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Dental Lab Account Manager

BonaDent

Seneca Falls, NY • On-site

$65K - $75K/yr

Full-time

Posted 19 days ago

Job description

Description:

The Dental Lab Account Manager is responsible for building BonaDent’s brand while delivery high-quality products to our dental customers and their patients. The Dental Lab Account Manager is responsible for working closely with dentists and an internal dental technical team to ensure overall customer satisfaction. This position will be the primary relationship owner for an assigned group of accounts with the responsibility of retaining and growing sales.


Essential Job Functions:

  • Communicate effectively with assigned dental accounts to maintain and build relationships
  • Field technical questions from assigned accounts and from team members within the laboratory
  • Increase existing customer sales
  • Retain and cultivate new dental customers
  • Collect product and service feedback from customers and relay information to leadership to enhance product offerings
  • Utilize CRM software to document communication with assigned accounts
  • Work closely with a team of dental technicians to ensure customer satisfaction and to address and resolve any concerns, focus points, change in preferences and other information pertinent to the successful retention of accounts
    • Pre-case review with dental technicians to ensure proper attention is given to cases before they start.
    • Track dental restoration cases as they travel through production and ensure completion to BonaDent Dental Laboratories Standards.
    • Ensure proper QC procedures are followed on assigned accounts.
  • Provide support to Fixed Teams as needed through quality control, work distribution, and case tracking.
    • Quality control final dental restorations for 90 minutes a day to ensure that all Rx’s and preferences are followed and that fabrication has been completed to BonaDent Standards using BonaDent’s QC checkpoints
  • Other duties and responsibilities may be assigned from time to time as required


Requirements:
  • Associate degree in business management or a closely related field or equivalent experience.
  • 3+ years of experience in a technical contact related position.
  • 3+ years account management experience. (Experience communicating with dental or medical professionals a plus).
  • Strong focus on building relationships, ability to gain trust through communication, expectation setting and completion of planned deliverables (cases).
  • Strong analytical, written and verbal communication skills
  • Ability to work in a fast-paced, dynamic environment, with ability to manage multiple projects and customers simultaneously.
  • Ability to conduct self in a professional manner at all times
  • Effective research and analytic skills with the ability to draw conclusions and provide solid recommendations.
  • Proficiency using MS Office Suite (Outlook, Excel, Word, Power Point)
  • Works methodically and is highly organized and detail oriented.
  • Fosters teamwork, communication and collaboration
  • Self-motivated and ability to work autonomously