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Lab Account Manager Jobs in Detroit, MI (NOW HIRING)

Nourish

Strategic Account Manager

Detroit, MI · On-site

... lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four ... About the Role As a Strategic Account Manager (SAM), you'll be a founding member of a new sales ...

Quest Diagnostics

Hospital Lab Manager

Farmington, MI · On-site

... Accounts, Matching gifts program, Education assistance through MyQuest for Education, Career ... lab management arrangement. * Participate in the identification, design, development and ...

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Lab Account Manager information

See Detroit, MI salary details

$29.2K

$65.2K

$104.9K

How much do lab account manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for lab account manager in Detroit, MI is $65,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $77,700.00 per year, depending on experience, location, and employer.

What is a lab account manager?

A Lab Account Manager is a professional responsible for managing relationships between a laboratory and its clients or accounts. They serve as the main point of contact, ensuring clients' needs are met, coordinating laboratory services, and overseeing project timelines and deliverables. Lab Account Managers also handle inquiries, provide technical support, and help drive business growth by identifying new opportunities with existing or potential clients. Their role often requires a blend of scientific knowledge and strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a lab account manager?

To thrive as a Lab Account Manager, you need a solid background in life sciences or laboratory operations, often supported by a relevant degree and experience in account management or sales. Familiarity with CRM software, laboratory information systems (LIS), and product knowledge related to lab equipment or services is typically required. Strong interpersonal, negotiation, and problem-solving skills distinguish top performers in this role. These competencies ensure effective client relationship management, driving business growth and customer satisfaction in highly technical environments.

What are some common challenges faced by lab account managers when balancing client needs with laboratory capabilities?

Lab Account Managers often navigate the challenge of aligning client expectations with the laboratory’s technical capabilities and capacity. This requires clear communication and active problem-solving, especially when clients request services outside the lab’s standard offerings or tight turnaround times. Success in this role involves understanding both the scientific aspects and business priorities, ensuring clients receive accurate information about feasibility and timelines. Building strong internal relationships with lab technicians and management also helps resolve challenges efficiently.

What are popular job titles related to Lab Account Manager jobs in Detroit, MI?

For Lab Account Manager jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Lab Account Manager jobs in Detroit, MI look for?

The top searched job categories for Lab Account Manager jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Lab Account Manager jobs?

Cities near Detroit, MI with the most Lab Account Manager job openings:

Lab Account Manager jobs near you
Infographic showing various Lab Account Manager job openings in Detroit, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,156 per year, or $31.3 per hour.

Junior Account Manager - Entry Level

Merit Manufacturing

Warren, MI • On-site

$38K - $52K/yr

Full-time

Medical, Dental

Re-posted 28 days ago

Job description

Junior Account Manager
Mission Statement
The Junior Account Manager serves as the primary support for assigned customer accounts, helping ensure every project, order, and customer interaction is executed with excellence. This role works closely with customers and internal teams to coordinate production, manage timelines, solve problems, and deliver an outstanding customer experience.
The Junior Account Manager is the quarterback behind the scenes keeping communication flowing, projects organized, and customers confident that Merit Manufacturing will deliver on its commitments.
Key Responsibilities
  • Support assigned customer accounts and build strong customer relationships.
  • Serve as a primary point of contact for customer communication and follow-up.
  • Coordinate customer orders, forecasts, product launches, and production schedules.
  • Monitor open orders and proactively communicate updates to customers.
  • Track customer projects and ensure action items are completed on time.
  • Work closely with Production, Planning, Purchasing, Warehouse, Quality, R&D, and Finance to ensure customer expectations are met.
  • Assist in resolving customer concerns related to quality, inventory, production, and shipping.
  • Prepare reports, meeting notes, and customer documentation.
  • Participate in customer meetings and business reviews.
  • Help identify opportunities to improve customer satisfaction and internal processes.
  • Maintain accurate customer records and account documentation.
Qualifications
  • Outstanding communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Excellent problem-solving skills and attention to detail.
  • Ability to prioritize multiple projects in a fast-paced environment.
  • Professional, positive, and customer-focused attitude.
  • Comfortable working with multiple departments across the organization.
  • Strong computer skills including Microsoft Office.
  • Willingness to learn manufacturing operations and customer account management.
Experience
  • 1-3 years of experience in Customer Service, Account Management, Sales Support, Project Coordination, Supply Chain, or a related field preferred.
  • Manufacturing, contract manufacturing, or consumer products experience is a plus.
  • Bachelor's degree in Business, Marketing, Supply Chain, Communications, or a related field is preferred but not required.
  • Recent graduates with relevant internships or customer-facing experience are encouraged to apply.
A Little About Us
Merit Manufacturing is a Contract Manufacturer in the Personal Care space.
We make products like Shampoo, Body Wash, Beard Oil, Lotions, and Laundry Detergent for nationwide brands that you've definitely heard of and probably have sitting in your home.
In just six years, we've experienced tremendous growth, and we're just getting started.
We recently moved into a state-of-the-art manufacturing facility designed to support innovation, collaboration, and continued expansion. Whether you're working with customers, in the lab, on the production floor, or in the office, you'll be part of a team that's building something special.
At Merit, we believe our people are our greatest investment. We provide opportunities for professional growth, encourage new ideas, and empower employees to make a meaningful impact every day.
Why You'll Love This Role
  • Build relationships with nationally recognized brands.
  • Learn every aspect of contract manufacturing and customer account management.
  • Work alongside experienced leaders who will invest in your growth.
  • Gain exposure to product launches, manufacturing operations, and customer strategy.
  • Every day brings new challenges, new projects, and opportunities to learn.
  • Clear opportunities for career advancement into Account Management leadership.
The Basics
Location: Warren, MI
Schedule: Monday-Friday | Standard Business Hours
Pay: Competitive and based on experience
Benefits
  • Healthcare
  • Dental
  • Flexible Time Off Policy
  • Performance Bonus Opportunities
  • Year-End Bonus Opportunity
  • Company Events
  • Professional Development Opportunities
Career Growth
This position is designed for someone looking to build a long-term career with Merit Manufacturing.
Potential career paths include:
  • Account Manager
  • Senior Account Manager
  • Account Management Team Lead
  • Director of Brand Relations

We believe in promoting from within and investing in employees who demonstrate initiative, accountability, and a passion for customer success.
Equality
Merit Manufacturing is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, religion, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

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