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Lab Account Manager Jobs in Michigan (NOW HIRING)

... Account Manager (RAM) for Immunology Autoantibody Diseases to cover the Michigan territory. This ... Join us in developing treatments, finding cures, and pioneering the path from lab to life while ...

... Account Manager (RAM) for Immunology Autoantibody Diseases to cover the Michigan territory. This ... Join us in developing treatments, finding cures, and pioneering the path from lab to life while ...

... Account Manager (RAM) for Immunology Autoantibody Diseases to cover the Michigan territory. This ... Join us in developing treatments, finding cures, and pioneering the path from lab to life while ...

... lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four ... About the Role As a Strategic Account Manager (SAM), you'll be a founding member of a new sales ...

... Health System Account Manager to cover our TN and KY territory. This role is ideal for ... lab, procurement and service lines. You will collaborate closely with the field sales teams to ...

New

... Health System Account Manager to cover our TN and KY territory. This role is ideal for ... lab, procurement and service lines. You will collaborate closely with the field sales teams to ...

New

$73K - $107K/yr

This position combines account management, consultative selling, and technical service to create ... lab or the field, consider joining our team. Solenis is proud to be an Equal Opportunity ...

... Any Lab Test Now - Novi professionally in the local community Ideal Qualifications 3+ years of outside sales, business development, healthcare outreach, marketing, or account management experience ...

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Lab Account Manager information

What are some common challenges faced by Lab Account Managers when balancing client needs with laboratory capabilities?

Lab Account Managers often navigate the challenge of aligning client expectations with the laboratory’s technical capabilities and capacity. This requires clear communication and active problem-solving, especially when clients request services outside the lab’s standard offerings or tight turnaround times. Success in this role involves understanding both the scientific aspects and business priorities, ensuring clients receive accurate information about feasibility and timelines. Building strong internal relationships with lab technicians and management also helps resolve challenges efficiently.

What is a Lab Account Manager?

A Lab Account Manager is a professional responsible for managing relationships between a laboratory and its clients or accounts. They serve as the main point of contact, ensuring clients' needs are met, coordinating laboratory services, and overseeing project timelines and deliverables. Lab Account Managers also handle inquiries, provide technical support, and help drive business growth by identifying new opportunities with existing or potential clients. Their role often requires a blend of scientific knowledge and strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a Lab Account Manager, and why are they important?

To thrive as a Lab Account Manager, you need a solid background in life sciences or laboratory operations, often supported by a relevant degree and experience in account management or sales. Familiarity with CRM software, laboratory information systems (LIS), and product knowledge related to lab equipment or services is typically required. Strong interpersonal, negotiation, and problem-solving skills distinguish top performers in this role. These competencies ensure effective client relationship management, driving business growth and customer satisfaction in highly technical environments.
What cities in Michigan are hiring for Lab Account Manager jobs? Cities in Michigan with the most Lab Account Manager job openings:
Infographic showing various Lab Account Manager job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Rare Disease Account Manager

Jj

Ann Arbor, MI • On-site

Full-time

Re-posted 20 days ago


Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales - Rare Diseases (Commission)

Job Category:

Professional

All Job Posting Locations:

Ann Arbor, Michigan, United States, Grand Rapids, Michigan, United States, Lansing, Michigan, United States

Job Description:

Johnson & Johnson Innovative Medicine is searching for the best talent for a Rare Disease Account Manager (RAM) for Immunology Autoantibody Diseases to cover the Michigan territory. This position is field based.

About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

About Immunology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.

Key Responsibilities:

We are seeking a highly motivated Rare Disease Account Manager to consistently achieve or exceed sales objectives within their Local Healthcare Market (LHM). The Rare Disease Account Manager (RAM) will report to a Senior District Sales Manager.

In this role, you will own the total market, developing and executing a strategy to identify patient opportunities, drive demand, and remove fulfillment barriers. To achieve the business goals and meet customer needs, you will also ensure alignment with internal field partners, including Thought Leader Liaisons (TLLs), Area Business Specialists (ABSs), Field Reimbursement Managers (FRMs), Key Account Managers (KAMs) and Medical Science Liaisons (MSLs).

Join us in making a meaningful impact within the rare disease community!

The primary responsibilities of RAM include the following (other duties may be assigned):

  • Drive outstanding territory sales performance and product demand to ensure sales forecasts are met or exceeded within the LHM by building and sustaining strong, trusting relationships with customers and influencing key stakeholders.

  • Leverage company approved marketing resources to effectively demonstrate clinical value as a solution to address identified customer and patient needs. Leverage payer acumen to educate on patient access and affordability options.

  • Analyze qualitative and quantitative market data to assess business opportunities and priorities.

  • Build LHM-specific business plan and account plans to drive growth.

  • Be the quarterback of the LHM team by setting the local strategy, collaborating with cross-functional LHM field partners, driving alignment, and ensuring priorities are set appropriately.

  • Collaborate within LHM to gain formulary status as necessary for key health systems and centers of excellence. Influence variety of stakeholders, including C & D suite, across an account to drive adoption and pull through.

  • Build and strengthen business relationships with LHM partners, such as local infusion service providers.

  • Support critical educational initiatives within the LHM.

  • Effectively manage the territory budget.

  • Work to develop future thought leaders in the field in conjunction with the TLL.

  • Execute all work to the highest level of compliance and demonstrate JJIM Values as a role model within the LHM.

Qualifications

Education:

  • BA/BS is the minimum requirement.

Skills and Experience

Required:

  • Minimum of five (5) years of field sales experience in the pharmaceuticals industry of which three (3) or more years involve specialty sales and/or key account management.

  • Ability to sell collaboratively.

  • High level of clinical, product, and business acumen.

  • Proven track record of consistent high sales performance and leadership.

  • Adept at planning, organizing, and executing sales strategy.

  • Ability to adapt to an ever-changing environment.

  • Ability to travel up to 75%, depending on territory size, account locations, and location of residence.

  • Must live in the geography and/or be willing to relocate to the geography.

Preferred:

  • Experience selling to large customer types (managed care, large institutions) or equivalent account management experience.

  • Significant rare diseases experience, particularly in neurology and hematology.

  • Experience in prioritizing critical business drivers and then driving alignment among other field partners to overcome these drivers.

  • Success exhibiting peer leadership, mentorship, coaching and leading without authority.

  • Superior communication skills and excellent follow through

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.


Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Account Management, Business Development, Coaching, Customer Centricity, Interpersonal Influence, Market Knowledge, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Presentation Design, Process Improvements, Product Marketing Sales, Rare Diseases, Resource Allocation, Revenue Management, Sales, Sales Trend Analysis, Strategic Thinking, Team Management, Technical Credibility