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Key Account Director Jobs (NOW HIRING)

Ardelyx

We are seeking a Strategic Key Account Director, Nephrology. In this highly strategic, field-based role, you will engage key stakeholders across dialysis organizations, independent and medium-sized ...

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$48.5K

$128.9K

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How much do key account director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for key account director in the United States is $128,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $192,000.00 per year, depending on experience, location, and employer.

What does a Key Account Director do?

A Key Account Director is responsible for managing and nurturing relationships with a company's most important clients. They develop strategic plans to meet client needs, drive business growth, and ensure long-term satisfaction. The role often involves leading a team, coordinating with internal departments, and negotiating contracts. Key Account Directors play a crucial role in retaining top clients and maximizing the value these accounts bring to the organization.

How does a Key Account Director typically work with cross-functional teams to deliver solutions for major clients?

A Key Account Director frequently collaborates with cross-functional teams, including sales, marketing, product development, and customer support, to address the complex needs of major clients. They act as the main point of contact, ensuring clear communication between the client and internal teams, and often lead strategy sessions to align company offerings with client objectives. This role requires strong leadership, organizational skills, and the ability to coordinate resources efficiently to deliver tailored solutions and maintain long-term client satisfaction.

What are the key skills and qualifications needed to thrive as a Key Account Director, and why are they important?

To thrive as a Key Account Director, you need expertise in strategic account management, sales leadership, and business development, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, data analytics tools, and contract negotiation platforms is essential. Exceptional relationship-building, communication, and problem-solving abilities set candidates apart in this role. These skills are crucial for driving revenue growth, maintaining long-term client partnerships, and navigating complex business challenges.

What is the difference between Key Account Director vs Account Manager?

AspectKey Account DirectorAccount Manager
ResponsibilitiesOversees strategic relationships with key clients, develops account plans, and leads account teams.Manages daily client interactions, handles service issues, and maintains client satisfaction.
Required CredentialsBachelor's degree, experience in sales or account management, strong communication skills.Bachelor's degree, customer service skills, sales experience often preferred.
Work EnvironmentCorporate offices, strategic meetings, leadership roles.Client sites, office settings, regular client interactions.
Industry UsageCommon in B2B, technology, manufacturing sectors.Widely used across various industries including retail, services, and tech.

The Key Account Director focuses on strategic management of major clients and leading account teams, while the Account Manager handles day-to-day client relationships and service delivery. Both roles require strong communication skills and industry knowledge, but the Director role is more strategic and leadership-oriented.

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Key Account Director jobs near you
Infographic showing various Key Account Director job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $128,897 per year, or $62 per hour.

Strategic Key Account Director (Nephrology) - East

Ardelyx

New York, NY

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Ardelyx is a commercial-stage biopharmaceutical company focused on redefining treatment approaches for patients with significant unmet medical needs. By combining scientific innovation with a collaborative, purpose-driven culture, we strive to create meaningful impact for patients.
 
Team Ardelyx is united by a shared mission and guided by our core values: Passionate, Fearless, Dedicated, and Inclusive.
 
We foster an inclusive environment where employees are respected, supported, and empowered to make an impact — both within our company and in the lives of patients we serve.
 

Position Summary:

We are seeking a Strategic Key Account Director, Nephrology. In this highly strategic, field-based role, you will engage key stakeholders across dialysis organizations, independent and medium-sized regional dialysis providers, and hospital-based dialysis programs, and other key regional accounts to drive product adoption and market access within the nephrology and dialysis care continuum. Reporting to the Lead, Key Accounts, Nephrology, you will serve as a critical liaison with priority regional and local accounts and help shape execution within dialysis organizations and nephrology channels.
 
The Key Account Director, Nephrology is responsible for the commercial promotion of Ardelyx’ XPHOZAH product line to selected dialysis provider organizations. Key responsibilities include leading the development and management of relationships with key decision-makers and stakeholders across assigned dialysis provider organizations. This includes development and implementation of compliant and effective strategic and tactical plans for assigned accounts.  Additionally, the Key Account Director, Nephrology will be responsible for partnering with field sales on promotional and educational activities within their assigned accounts.
 

Responsibilities:

  • Drive product adoption within targeted dialysis organizations, hospital-based dialysis programs, large physician groups, Veterans Affairs (VA) facilities and Indian Health Services (IHS) by engaging strategic level stakeholders such as regional VPs, dialysis medical directors, clinic administrators, pharmacy directors, and key operational and formulary decision-makers
  • Build and maintain detailed account profiles, including dialysis treatment protocols, formulary pathways, order sets, pull-through opportunities, and key clinical and administrative influencers
  • Develop deep understanding of dialysis-administered therapies and how they are ordered, prepared, and delivered during or immediately surrounding in-center dialysis treatments
  • Evaluate the unique clinical, operational, and economic needs of dialysis providers and collaborate cross-functionally (Managed Markets, Trade, Value & Access, Contracting, Medical, HEOR, Marketing, Sales) to align solutions and optimize access
  • Engage dialysis clinic administrators, medical directors, pharmacy leaders, formulary decision makers, contracting stakeholders, and clinical staff (nurses, technicians, pharmacists) to support access, education, and adoption of the therapy within established dialysis protocols
  • Develop and execute account-specific business plans for all target accounts with clear access, pull-through, and educational tactics
  • Work collaboratively with Zone Directors, Area Business Directors, MSLs, and other field and cross-functional colleagues to ensure coordinated execution at the account and territory level
  • Partner with National Key Account Director and Managed Markets leadership to communicate contracts, pricing, reimbursement considerations, and economic value propositions tailored to dialysis and renal care customers
  • Support integration of the therapy into clinical workflows, including dialysis protocols, EMR order sets, standing orders, and chair-time scheduling considerations for in-center dialysis
 
Qualifications:
  • BA/BS degree with 8+ years working with dialysis organizations, nephrology practices, hospital-based dialysis programs, VA, IHS, and/or IDNs, with demonstrated success in complex account management, or equivalent experience
  • Experience engaging with medium-sized, independent, hospital-based and national dialysis providers strongly preferred
  • Contracting and account management experience, including negotiation and implementation of agreements
  • Strong knowledge of reimbursement, payer dynamics, and coverage considerations in the renal/dialysis space, including buy-and-bill and clinic-administered therapies
  • Experience collaborating across marketing, medical, field teams, and market access functions to execute integrated business plans
  • Understanding of EMR systems, dialysis unit workflows, and order set/protocol development for therapies administered during hemodialysis treatments
  • Experience in renal, nephrology, or dialysis-related therapeutics, particularly dialysis-administered therapies, strongly preferred
  • Ability to travel more than 50%
The anticipated annualized base pay range for this full-time position is $162,000-$225,000. Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers.  Actual base pay will be determined based on a variety of factors, including years of relevant experience, training, qualifications, and internal equity.  The compensation package may also include an annual bonus target and equity awards, subject to eligibility and other requirements.
      
Ardelyx also offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision), life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays.
 
Ardelyx is an equal opportunity employer.
 
We do not accept unsolicited resumes from search firms, or recruiters or similar vendors. Any such unsolicited resume submitted to any employee or through Company's career site without a valid, signed search agreement signed by Company's authorized representative will be deemed the property of the company, and no fees will be paid in the event of a hire. Company will have the right to hire any such candidate at its discretion without any financial obligation or fee owed to the vendor. Any verbal or written communication with a Company employee outside of this process will not be considered a binding agreement.
 

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