1

Key Account Director Jobs (NOW HIRING)

Key Account Director Remote US / Chicago-base preferred About Caresyntax Caresyntax is a global leader in surgical and clinical data solutions. Our new business unit, Clinical Data as a Service ...

New

As a Global Key Account Director, you will be responsible for developing and expanding relationships with some of our largest global enterprise accounts. You will play a critical role in driving ...

Partner closely with Key Account Directors and Solution Consultants to drive upsell conversations (you identify, they close). Collaborate Cross-Functionally * Be the voice of the customer with ...

The Key Account Director will be the key point of contact between the Japanese customers and GROB and will be responsible for educating customers on GROB's product line. This position will be located ...

next page

Showing results 1-20

Key Account Director information

See salary details

$48.5K

$128.9K

$222K

How much do key account director jobs pay per year?

As of May 30, 2026, the average yearly pay for key account director in the United States is $128,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $192,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Key Account Director, and why are they important?

To thrive as a Key Account Director, you need expertise in strategic account management, sales leadership, and business development, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, data analytics tools, and contract negotiation platforms is essential. Exceptional relationship-building, communication, and problem-solving abilities set candidates apart in this role. These skills are crucial for driving revenue growth, maintaining long-term client partnerships, and navigating complex business challenges.

How does a Key Account Director typically work with cross-functional teams to deliver solutions for major clients?

A Key Account Director frequently collaborates with cross-functional teams, including sales, marketing, product development, and customer support, to address the complex needs of major clients. They act as the main point of contact, ensuring clear communication between the client and internal teams, and often lead strategy sessions to align company offerings with client objectives. This role requires strong leadership, organizational skills, and the ability to coordinate resources efficiently to deliver tailored solutions and maintain long-term client satisfaction.

What does a Key Account Director do?

A Key Account Director is responsible for managing and nurturing relationships with a company's most important clients. They develop strategic plans to meet client needs, drive business growth, and ensure long-term satisfaction. The role often involves leading a team, coordinating with internal departments, and negotiating contracts. Key Account Directors play a crucial role in retaining top clients and maximizing the value these accounts bring to the organization.

What is the difference between Key Account Director vs Account Manager?

AspectKey Account DirectorAccount Manager
ResponsibilitiesOversees strategic relationships with key clients, develops account plans, and leads account teams.Manages daily client interactions, handles service issues, and maintains client satisfaction.
Required CredentialsBachelor's degree, experience in sales or account management, strong communication skills.Bachelor's degree, customer service skills, sales experience often preferred.
Work EnvironmentCorporate offices, strategic meetings, leadership roles.Client sites, office settings, regular client interactions.
Industry UsageCommon in B2B, technology, manufacturing sectors.Widely used across various industries including retail, services, and tech.

The Key Account Director focuses on strategic management of major clients and leading account teams, while the Account Manager handles day-to-day client relationships and service delivery. Both roles require strong communication skills and industry knowledge, but the Director role is more strategic and leadership-oriented.

More about Key Account Director jobs
What cities are hiring for Key Account Director jobs? Cities with the most Key Account Director job openings:
What are the most commonly searched types of Key Account jobs? The most popular types of Key Account jobs are:
Who are the top companies hiring for Key Account Director jobs? The top employers for Key Account Director jobs are:
What states have the most Key Account Director jobs? States with the most job openings for Key Account Director jobs include:
Infographic showing various Key Account Director job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $128,897 per year, or $62 per hour.
Key Account Director (Chicago)

Key Account Director (Chicago)

Caresyntax

Chicago, IL โ€ข Remote

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Key Account Director

Remote US / Chicago-base preferred

About Caresyntax

Caresyntax is a global leader in surgical and clinical data solutions. Our new business unit, Clinical Data as a Service (CDaaS), helps healthcare and life sciences industry organizations measure and improve the value of their products through Real World Data, captured through normal care delivery. Were moving from startup to scaled enterprise and looking for builders who thrive at the intersection of data, operations, and healthcare transformation.

About the Role

The Key Account Director will own and expand strategic partnerships with MedTech, Pharma, and industry partners engaged in Real-World Evidence (RWE) and data-driven initiatives. Youll act as the business lead for a portfolio of high-value accounts aligning clinical, regulatory, and commercial goals while scaling adoption of our CDaaS platform.

Responsibilities

  • Build and manage longterm relationships with key MedTech, Pharma, and RWE partners
  • Identify growth opportunities, upsell pathways, and crossfunctional value creation
  • Collaborate with Clinical Operations, Data Science, Statistics, and Regulatory teams to ensure client success
  • Serve as the clients advocate internally influencing product direction, service delivery, and data operations
  • Negotiate renewals, expansions, and strategic initiatives that drive both revenue and partnership depth
  • Develop and execute account plans with measurable milestones and ROI metrics

Required:

  • Demonstrated success in strategic account management and executive relationship building
  • Deep understanding of clinical evidence pathways, including IDE, 510(k), PMA, and postmarket surveillance
  • Proven ability to navigate large MedTech or pharmaceutical organizations and influence senior stakeholders
  • Ability to operate in a highgrowth, startup environment with a high velocity of change and adaptation
  • Excellent communication, strategic thinking, and stakeholder management skills

Ideal/Nice to Have:

  • Experience leveraging realworld data (RWD) to support regulatory or commercial strategies
  • Strength in identifying process and operational gaps with an eye toward improving the customer experience
  • 8+ years in account management, strategic partnerships, or client success within healthtech, MedTech, or life sciences

Bachelors degree required; advanced degree preferred

#J-18808-Ljbffr