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Key Account Director Jobs in Indiana (NOW HIRING)

Job Title Account Director Summary The Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all ...

The Account Director is seen by clients as an equal peer and collaborative partner that provides ... Primarily involved in high-touch/strategic initiatives, providing influence during key decision ...

The Account Director is accountable for developing customer relationships, taking necessary actions ... This role is a key contributor to the development of their assigned territory growth strategy and ...

The Account Director is accountable for developing customer relationships, taking necessary actions ... This role is a key contributor to the development of their assigned territory growth strategy and ...

Position Summary The National Account Director is a senior-level strategic leader responsible for ... Key Responsibilities Client & Account Leadership * Serve as the senior relationship owner for key ...

Position Summary The National Account Director is a senior-level strategic leader responsible for ... Key Responsibilities Client & Account Leadership * Serve as the senior relationship owner for key ...

National Account Director - Health Systems - Western USA National Account Director - Health Systems ... Work closely with relevant RADs, to identify key opportunities to grow product adoption and ...

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Key Account Director information

See Indiana salary details

$46.2K

$122.7K

$211.2K

How much do key account director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for key account director in Indiana is $122,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $182,700.00 per year, depending on experience, location, and employer.

What does a Key Account Director do?

A Key Account Director is responsible for managing and nurturing relationships with a company's most important clients. They develop strategic plans to meet client needs, drive business growth, and ensure long-term satisfaction. The role often involves leading a team, coordinating with internal departments, and negotiating contracts. Key Account Directors play a crucial role in retaining top clients and maximizing the value these accounts bring to the organization.

How does a Key Account Director typically work with cross-functional teams to deliver solutions for major clients?

A Key Account Director frequently collaborates with cross-functional teams, including sales, marketing, product development, and customer support, to address the complex needs of major clients. They act as the main point of contact, ensuring clear communication between the client and internal teams, and often lead strategy sessions to align company offerings with client objectives. This role requires strong leadership, organizational skills, and the ability to coordinate resources efficiently to deliver tailored solutions and maintain long-term client satisfaction.

What are the key skills and qualifications needed to thrive as a Key Account Director, and why are they important?

To thrive as a Key Account Director, you need expertise in strategic account management, sales leadership, and business development, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, data analytics tools, and contract negotiation platforms is essential. Exceptional relationship-building, communication, and problem-solving abilities set candidates apart in this role. These skills are crucial for driving revenue growth, maintaining long-term client partnerships, and navigating complex business challenges.

What is the difference between Key Account Director vs Account Manager?

AspectKey Account DirectorAccount Manager
ResponsibilitiesOversees strategic relationships with key clients, develops account plans, and leads account teams.Manages daily client interactions, handles service issues, and maintains client satisfaction.
Required CredentialsBachelor's degree, experience in sales or account management, strong communication skills.Bachelor's degree, customer service skills, sales experience often preferred.
Work EnvironmentCorporate offices, strategic meetings, leadership roles.Client sites, office settings, regular client interactions.
Industry UsageCommon in B2B, technology, manufacturing sectors.Widely used across various industries including retail, services, and tech.

The Key Account Director focuses on strategic management of major clients and leading account teams, while the Account Manager handles day-to-day client relationships and service delivery. Both roles require strong communication skills and industry knowledge, but the Director role is more strategic and leadership-oriented.

What are the most commonly searched types of Key Account jobs in Indiana?

The most popular types of Key Account jobs in Indiana are:

What are popular job titles related to Key Account Director jobs in Indiana?

For Key Account Director jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Key Account Director jobs?

Cities in Indiana with the most Key Account Director job openings:

Infographic showing various Key Account Director job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $122,653 per year, or $59 per hour.

Account Director

Indianapolis, IN • On-site


Cushman & Wakefield
Real Estate • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

114th of 207 rated real estate companies

People enjoy working here

Good employer

Recommended by students


Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago


Job description

Job Title

Account Director

Job Description Summary

The Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Account Director establishes the strategic objectives and goals for the account and directly manages a team of functional leaders with accountability for delivering outstanding results within their areas of responsibility.
Manages the day-to-day client relationship of one or more client accounts in a geographic region within Global Occupier Services (GOS) across one or more service lines below:
1. Integrated Facility Management (including Engineering, EH&S, Sustainability, Supply Chain Mgt. etc.)
2. Project & Development Services
3. Transaction Management
4. Portfolio Administration
5. Portfolio and Workplace Strategy
The Account Director is typically responsible for between one and five million dollars in revenue.
This position provides management across all aspects of the accounts including, but not limited to:
1. Service Delivery Excellence (including innovation, best practices etc.)
2. Client Experience & Relationship Management
3. Talent Management and Team Development
4. Financial Performance (including P&L, contract expansion / renewals etc.)

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES


Obtain a thorough understanding of the client's business goals and strategies to align real estate services
with these objectives
Implement the overall vision, strategy and measurement metrics to the applicable service lines

Develop and maintain strong client relationships
Implement and manage account governance process
Lead services to meet client retail site growth goals.
Identify existing and new opportunities for enhancing service solutions and capabilities
Assist with risk mitigation and dispute resolution for client and C&W
Actively manage and develop account talent in partnership with HR, including promotion of diversity, equity & inclusion, talent reviews, performance reviews, succession planning etc.
Support collaboration and performance of all partners including Finance, HR, Sourcing, Legal, Operations, etc.
Develop and maintain account P&L management, profitability and overall financial performance
Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion
Ensure quantitative and qualitative analytics and evidenced-based decision making

KEY COMPETENCIES
1. Leadership
2. Customer Relationship Management
3. Technical Skills
4. Organization Design & Management Skills
5. Communication (oral and written)
6. Matrix Organization / Business Partner Skills
7. Presentation Skills
8. Business Acumen
9. Retail Portfolio Knowledge

IMPORTANT EDUCATION
Bachelor's degree required
Master's degree or MBA preferred

IMPORTANT EXPERIENCE
Minimum of 7 years at management level or other similar capacity
Experience in directly leading and managing teams
Client, P&L and contract management experience
Experience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Transaction Management, Portfolio Administration and Design. This should include experience with retail portfolios. Must be able to help client drive new site growth.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Ability to develop positive working relationships with agencies, local government officials, and business
community members
Possess technical domain knowledge of IFM, PDS, TM, PA
Skilled in financial analysis and knowledge of financial concepts
Ability to comprehend, analyze and interpret complex business documents
Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones and printers. May be required to travel outside between client sites in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer


Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 153,000.00 - $180,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"


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