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Intake Case Manager Jobs in Rochester, NY (NOW HIRING)

Villa of Hope

Registered Nurse Tuckahoe

Rochester, NY · On-site

$32 - $38.30/hr

This Program Nurse case manages the youth in their care working with all disciplines to promote ... Attends intake and treatment team meetings in their program. * Performs training, supervision and ...

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Mary Cariola Center

SOCIAL WORK SUPERVISOR

Rochester, NY · On-site

$65K - $75K/yr

Provide advocacy and case management for families to ensure availability and use of agency or other ... Maintain consent and dental intake forms and act as a liaison between the school and dental team

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All JobsIntake Case Manager JobsIntake Case Manager Jobs in Rochester, NY

Intake Case Manager information

See Rochester, NY salary details

$14

$24

$37

How much do intake case manager jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for intake case manager in Rochester, NY is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $30.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Case Manager, and why are they important?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges Intake Case Managers face when handling multiple client cases simultaneously?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What are Intake Case Managers?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What are popular job titles related to Intake Case Manager jobs in Rochester, NY? For Intake Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Intake Case Manager jobs in Rochester, NY look for? The top searched job categories for Intake Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Intake Case Manager jobs? Cities near Rochester, NY with the most Intake Case Manager job openings:
Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 83% Full Time, 6% Part Time, and 11% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $51,774 per year, or $24.9 per hour.
Rapid Rehousing Specialist

Rapid Rehousing Specialist

Center for Youth Services

Rochester, NY • On-site

$19 - $21/hr

Full-time

Posted 10 days ago

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Job description

The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice.

Overview:

The Rapid Rehousing Specialist(s) will assist homeless Transition Age Youth ages 18-24 in obtaining and maintaining permanent housing. Some youth will be provided rental assistance and others not, but all will receive supportive services by the Rapid Rehousing Specialist, including basic and independent living skills assessment, training, supervision, and referrals and support, as needed. The Specialist will assist clients in apartment searches, working with landlords, moving into and setting up their apartments, and other activities to ensure self-sufficiency and housing stability. Approximately 40 youth will be served annually.

Schedule: Full-Time flexible hours, including some nights and weekends

Responsibilities:

  • Crisis intervention and response
  • Outreach, Screening, Intake and Assessment
  • Coordination, development, implementation and assessment of client's case management needs, service and plans
  • Referral readiness, information and facilitation
  • Case specific youth advocacy
  • Transporting program participants
  • Possesses sound problem solving and decision-making skills
  • Assist in setting up housing
  • Strength-based service delivery (youth leadership & asset development)

Required Qualifications:

  • Bachelor's Degree in Human Services, Education or related field AND 1 year experience OR Equivalent / Master's Degree preferred
  • A valid Driver's license

Skills:

  • Case management techniques and intervention
  • Knowledge of homeless/runway youth service system and community resources
  • Knowledge of independent living skills, curricula and teaching approaches
  • Advanced knowledge of Microsoft Office

Pay Rate: $19- $21 per hour

The Center for Youth Provides Equal Employment Opportunities