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Intake Case Manager Jobs in Schenectady, NY (NOW HIRING)

Ccrcda

Case Manager - Waldorf

Albany, NY · On-site

$250/hr

Review all intake information for new referrals and performs initial screening assessments for ... Case Manager Salary: $ 21.50 * Case Manager Schedule: Monday - Friday (35 hours per week) * No ...

Albany Housing Coalition Inc

Case Manager

Albany, NY · On-site

$19.75 - $25.50/hr

The Case Manager provides assistance to homeless and formerly homeless Veterans to access ... Serves as a liaison between referral/intake sources and community service providers, attending ...

New

Albanymed

HIV Case Manager

Albany, NY · On-site

$70K - $108K/yr

Intake/Assessment: * Conducts age appropriate interviewing with patients identifying needs such as ... Exchanges patient updates/plans with community case managers and provides medical outcome data to ...

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Intake Case Manager information

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How much do intake case manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for intake case manager in Schenectady, NY is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $30.00 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Intake Case Manager jobs in Schenectady, NY look for?

The top searched job categories for Intake Case Manager jobs in Schenectady, NY are:

What cities near Schenectady, NY are hiring for Intake Case Manager jobs?

Cities near Schenectady, NY with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Schenectady, NY as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $50,769 per year, or $24.4 per hour.

Case Manager - Waldorf

Catholic Charities of the Diocese of Albany

Albany, NY • On-site

$21.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Key responsibilities

  • Review intake information for new referrals, perform initial screening assessments, and make recommendations regarding acceptance or denial.

  • Complete and maintain accurate documentation in the Uniform Case Record, including referral intake packets, correspondence, entitlement documentation, and logbooks.

  • Perform housing intake assessments for new tenants and annually thereafter, develop and implement Individual Service Plans (ISP), and report on progress and outcomes.

Job description

 

Are you Ready to Launch Your Career? ????  

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.  

At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manger!

The Case Manager plays a crucial role in supporting individuals as they navigate available services, helping them access life-changing resources and empowering them on their journey toward wellness and stability.

In this role you will:

  • Complete the timely and accurate documentation in the Uniform Case Record, including but not limited to: referral intake packets and related intake information, referrals and related correspondences, entitlement documentation, logbooks, and other areas as assigned. 
  • Review all intake information for new referrals and performs initial screening assessments for intake criteria and makes recommendations regarding acceptance or denial. 
  • Perform Catholic Charities Housing Office intake assessments of each new tenant and then annually thereafter. 
  • Develop and implement the ISP and then every 6 months thereafter, reports outcomes and makes needed changes.
  • Address the monthly progress achieved against specific milestones and targets related to housing and referral for services.

Position Details:

  • Case Manager Salary: $ 21.50
  • Case Manager Schedule: Monday - Friday (35 hours per week)
  • No subject-to-call shifts required
     

Qualifications:

  • Education:
    • Associate's Degree in Social Work, Bachelor's preferred
  • Experience:
    • 1–3 years’ experience with relevant experience in Human Services or a related field
    • Bilingual / Spanish preferred
  • Valid Driver's License along with car insurance, registration, and access to working vehicle required

We value work-life balance and offer some stellar benefits:

      • For benefit-eligible positions: 
        • Health/Dental/Vision/Life Insurance 
        • Retirement planning options 
        • Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day) 
        • Click here to view our benefit brochure! 
      • A collaborative work environment 
      • Employee Assistance Program 
      • Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.) 
      • Exciting referral bonuses 
      • Ongoing training and development 
      • Recognition and Awards 
      • Career Growth 
      • A collaborative team culture

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.  

Applicants have rights under Federal Employment Law:  

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO) Know Your Rights 

Employee Polygraph Protection Act (EPPA)