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Insurance Client Success Manager Jobs (NOW HIRING)

Acumen Technology

Client Success Manager

Nashville, TN · Hybrid

Acumen Technology is looking for confident and passionate Client Success Manager to join our team ... Benefits * 100% employer paid health insurance (medical and dental) and first $1,000 of qualified ...

Milliman

Client Success Manager (MedInsight)

Portland, ME · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability ...

OSLA Agency

Client Success Manager

Augusta, GA · Remote

$40K - $45K/yr

Client Success Manager Position Type: Full-time Location: Hybrid/ Augusta, GA Bonus structure in addition to salary! About Us: OSLA is an insight driven performance agency. We don't just create ...

Global Payments, Inc.

Client Success Manager

Lenexa, KS · On-site +1

As our Client Success Manager , you will plan and oversee TouchNet products and services for a designated client or group of clients. Ensure quality service and operational performance within the ...

Ylopo

Client Success Manager

$60K - $75K/yr

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This ...

Renalogic

Client Success Manager

Chicago, IL · On-site +1

$85K - $95K/yr

Position Overview As the Client Success Manager, you'll serve as the face of Renalogic to assigned ... Experience in the self-funded health insurance space, with familiarity of brokerages, TPA, and ...

Fig Industries

Client Success Manager

Lancaster, PA · On-site

The Client Success Manager owns the ongoing success of client relationships by ensuring exceptional service, coordinating the operational delivery of Fig Lancaster products, and identifying ...

New

Milliman

Client Success Manager (MedInsight)

Houston, TX · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability ...

Salem Surround

Client Success Manager

Quincy, MA · On-site

Overview Salem Media Boston is seeking a highly motivated, detail-oriented Client Success Manager ... Health, dental, vision and life insurance * 401k retirement plan * Paid holidays and vacation time ...

Renalogic

Client Success Manager

Chicago, IL · Remote

$85K - $95K/yr

Position Overview As the Client Success Manager, you'll serve as the face of Renalogic to assigned ... Experience in the self-funded health insurance space, with familiarity of brokerages, TPA, and ...

Propio

Client Success Manager

Overland Park, KS · On-site

The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational ...

Milliman

Client Success Manager (MedInsight)

Tampa, FL · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability ...

LINQ

Client Success Manager

Denver, CO · Remote

$75K - $80K/yr

We are seeking a dynamic and customer-focused individual to join our team as a Client Success Manager. In this role, you will be responsible for building and maintaining strong relationships with our ...

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Insurance Client Success Manager information

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$32.5K

$83.1K

$140K

How much do insurance client success manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for insurance client success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are Insurance Client Success Managers?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
More about Insurance Client Success Manager jobs
What cities are hiring for Insurance Client Success Manager jobs? Cities with the most Insurance Client Success Manager job openings:
What states have the most Insurance Client Success Manager jobs? States with the most job openings for Insurance Client Success Manager jobs include:
What job categories do people searching Insurance Client Success Manager jobs look for? The top searched job categories for Insurance Client Success Manager jobs are:
Insurance Client Success Manager jobs near you
Infographic showing various Insurance Client Success Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Client Success Manager

Acumen Technology

Nashville, TN • Hybrid

Full-time

Medical, Dental, Retirement, PTO

Posted 9 days ago

Job description

Acumen Technology is looking for confident and passionate Client Success Manager to join our team. We want professionals that understand that the client's experience is as important as knowing the right buttons to press, and that you can have fun while you work.

Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services Provider focusing on financial institutions, healthcare, and other industries that are serious about security and doing IT right. Our work from anywhere, have fun everywhere environment makes us one of the best places to work in Middle, TN. Being a member of our team means weekly in-office lunches, awesome company events, a comprehensive benefits package, and, most importantly, training in the ability to hold conversations using nothing but GIFs.

Your responsibilities as a Client Success Team member will include:

  • Building and maintaining strong relationships with assigned clients, understanding their business needs, and providing exceptional customer service.
  • Scheduling and leading regular Strategic Technology Review meetings with assigned clients
  • Proactively identifying and addressing client concerns and issues, and ensuring timely resolution.
  • Working closely with internal teams to coordinate and prioritize client requests and projects.
  • Contributing to the ongoing improvement of client success processes and procedures.
  • Collaborating with the Sales team to identify upsell and cross-sell opportunities within assigned client base.

Work From Home/In Office:

Acumen Technology is a hybrid workplace, and we support a work from home environment. We provide a budget for all the technology you'll need for a comfortable work from home office. We also have in-office days because we love the collaboration and comradery that allows.

Acumen's Commitment to our Employees:

We will do everything we can to aid your growth in the IT field, while having fun along the way. Wherever life takes you, we want Acumen to have helped you get there.

Acumen Technology Core Values:

  • Intentional Everything
  • Deliver with Confidence & Passion
  • I've Got Your Back
  • Adapt & Overcome
  • Do IT Right.

To excel in this role, you should have:

  • Prior experience in a client-facing role, preferably in the IT industry.
  • Strong communication and interpersonal skills to effectively engage and build relationships with clients.
  • Excellent problem-solving and critical-thinking abilities.
  • Ability to manage multiple priorities and work under tight deadlines.
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Office Suite and CRM software.
  • A positive and proactive attitude, with a passion for customer success.

Requirements

  • Prior experience in a client-facing role, preferably in the Technology industry.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and critical-thinking abilities.
  • Ability to manage multiple priorities and work under tight deadlines.
  • Strong attention to detail and organizational skills.

Benefits

  • 100% employer paid health insurance (medical and dental) and first $1,000 of qualified medical expenses covered
  • Consistently recognized as a Best Place to Work by Nashville Business Journal
  • Company Matching 401k
  • Flexible hyrbid schedule
  • Fun working environment and culture with regular activities both for employees and their families
  • Family vacation bonus at 5th year
  • Family Leave (Maternity, Paternity)
  • Well Stocked Kitchen with Food & Snacks

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