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Insurance Assistant Jobs (NOW HIRING)

Addison Group

Insurance Verification Specialist

Minneota, MN · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Communicate insurance coverage details to patients and assist with resolving any questions regarding their insurance. * Assist with resolving registration errors, claim issues, and account ...

Goodwin College

Enrollment Assistant

East Hartford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Greet and assist prospective students, visitors, staff and faculty entering the admissions suite ... Vision Insurance * Pet Insurance * 401k employer match * Employee & dependent life insurance

Goodwin University

Enrollment Assistant

East Hartford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Greet and assist prospective students, visitors, staff and faculty entering the admissions suite ... Vision Insurance * Pet Insurance * 401k employer match * Employee & dependent life insurance

AFC Urgent Care

Medical Assistant

Naperville, IL · On-site

$19 - $24/hr

Checking in patients and verifying insurance * Assist nurses and doctors with basic medical care and procedures * Track lab results, call in prescriptions, and handle basic medical office duties ...

The Learning Experience Pewaukee

Assistant Teacher

Pewaukee, WI · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dental insurance * Employee discounts * Flexible schedule * Free uniforms * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance Assistant ...

Bites and Blends

Assistant Manager

PA · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

Medical Insurance * Dental Insurance * Vision Insurance Assistant Managers are also responsible to: * Deliver exceptional guest services * Deliver quality products in a timely fashion * Practice ...

Domino's Franchise

Assistant Manager02688 Darrow Rd

Stow, OH · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Health Insurance * Vision Insurance * Dental Insurance Assistant Manager Compensation: $15/hour with growth potential Ready to Apply? Take the first step in your Domino's management career today!

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Insurance Assistant information

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How much do insurance assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for insurance assistant in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.
More about Insurance Assistant jobs
What cities are hiring for Insurance Assistant jobs? Cities with the most Insurance Assistant job openings:
What are the most commonly searched types of Insurance jobs? The most popular types of Insurance jobs are:
Who are the top companies hiring for Insurance Assistant jobs? The top employers for Insurance Assistant jobs are:
What states have the most Insurance Assistant jobs? States with the most job openings for Insurance Assistant jobs include:
What job categories do people searching Insurance Assistant jobs look for? The top searched job categories for Insurance Assistant jobs are:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,312 per year, or $20.3 per hour.

Insurance Customer Service Specialist

Haven Insurance Group

Atlanta, GA • On-site

$36K - $50K/yr

Full-time

Retirement, PTO

Re-posted 22 days ago

Job description

Customer Service Representative (Personal Lines) – Haven Insurance Group

About Us
We are a growing independent insurance agency dedicated to providing exceptional service to our clients. With a strong focus on personal lines insurance, we pride ourselves on building lasting relationships and delivering tailored solutions. We are looking for a motivated and detail-oriented Customer Service Representative (CSR) who can also assist with some light office management responsibilities.

Position Overview
The CSR will play a vital role in supporting our personal lines department by servicing existing clients, assisting producers, and ensuring smooth day-to-day office operations. This role is ideal for someone who enjoys helping people, has strong organizational skills, and can wear multiple hats in a fast-paced environment.

Key Responsibilities

Customer Service – Personal Lines

  • Respond to client inquiries by phone and email in a timely and professional manner
  • Process policy changes, endorsements, renewals, and certificates of insurance
  • Assist clients with billing questions, ID card requests, and claims reporting
  • Provide proactive client follow-up to ensure satisfaction and retention
  • Support producers and agents with account management

Office Management Tasks

  • Receive, sort, and distribute incoming mail
  • Prepare outgoing correspondence and packages
  • Make bank deposits and maintain accurate records
  • Manage office supplies and ensure common areas remain organized
  • Assist with scheduling and other administrative tasks as needed

Qualifications

  • Prior experience in personal lines insurance (agency or carrier) strongly preferred
  • Active Property & Casualty license a plus (or willingness to obtain within the first year)
  • Strong customer service and communication skills
  • Detail-oriented with excellent organizational and multitasking abilities
  • Proficient with Microsoft Office Suite and agency management systems (experience with Applied Epic, AMS360, or similar a plus)

What We Offer

  • Competitive salary commensurate with experience
  • 401k
  • Opportunities for professional development and licensing support
  • Collaborative, team-oriented work environment
  • The chance to grow with a locally owned, independent agency that values its employees and clients

Company Description

Since 2012, Haven Insurance Group continues to be one of the fastest growing privately held insurance brokerage firms in Atlanta. From our office in Atlanta, we can place business in Georgia and a dozen other states. We have separate departments for Personal Lines; to include auto, home, liability, life, and disability, as well as Commercial Lines

In addition to our experience as an agency we also have 28 years of claims experience. This allows us to not only help get the most competitive policy for a client’s situation, but also be able to help if a claim occurs.