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Insurance Assistant Jobs in Houston, TX (NOW HIRING)

TWFG Insurance

Account Manager Insurance

The Woodlands, TX · On-site

$20 - $21/hr

... Assist producers in servicing potential and existing clients by providing quotes, re-shopping ... Review current customer insurance accounts to identify additional insurance needs and cross-sell ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Houston, TX

Insurance Assistant information

See Houston, TX salary details

$13

$19

$27

How much do insurance assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for insurance assistant in Houston, TX is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.02 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

An insurance assistant is a professional who supports insurance agents or brokers by handling administrative tasks, customer inquiries, policy processing, and data entry. They often use insurance software and need good communication skills to assist clients and ensure smooth operations within an insurance office.

What jobs pay 4000 a week without a degree?

An Insurance Assistant typically does not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include sales positions like real estate agents, certain skilled trades such as commercial pilots or electricians, and entrepreneurial ventures. These jobs often require strong skills, licenses, or certifications rather than formal degrees.

What is the role of an insurance assistant?

An insurance assistant supports insurance agents or companies by handling administrative tasks such as processing policies, managing client records, and assisting with claims. They often use insurance software and require good communication skills to coordinate between clients and providers.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

Why do most insurance agents quit?

Insurance agents often leave the profession due to high competition, fluctuating income, and the pressure to meet sales targets. The job requires strong interpersonal skills, ongoing training, and resilience, which can lead to burnout and turnover.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Houston, TX? The most popular types of Insurance jobs in Houston, TX are:
What are popular job titles related to Insurance Assistant jobs in Houston, TX? For Insurance Assistant jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Houston, TX look for? The top searched job categories for Insurance Assistant jobs in Houston, TX are:
What cities near Houston, TX are hiring for Insurance Assistant jobs? Cities near Houston, TX with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Houston, TX as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $40,406 per year, or $19.4 per hour.
Production Assistant - Wholesale Insurance Brokerage - Casualty

Production Assistant - Wholesale Insurance Brokerage - Casualty

Brown & Riding Insurance Services, Inc

Houston, TX

Full-time

Posted 14 days ago

Job description

Position Summary:

The PA1 primarily assists the broker team in meeting their day-to-day technical and clerical needs by servicing active and expired policy files; all in accordance with established Brown & Riding values, goals, and procedures.

Essential Functions:

  • Meet quality measurement goals and procedures by following Quality Management System (QMS) standards.
  • Follow up for subjectivities and any other post-binding requirements issued by the carrier.
  • Ensure agency management files are fully documented as required by the company?s QMS procedures.
  • Relay requests for additional information from a licensed team member to a retailer.
  • Produce and email renewal letters requesting completed applications for insurance coverage for transmittal to a licensed team member for processing.
  • When initiated by a retail agent, communicate to obtain factual information necessary for a licensed team member to complete a review or give a response (so long as there is no discussion relating to the terms of insurance, the insurance contract, coverage, or pricing).
  • Record the responses of a retailer to questions on an application for insurance (so long as there is no conversation related to the terms of insurance or a contract and the completed application is given to a licensed insurance producer to review).
  • Receive telephone calls reporting additional or replacement items (vehicles, property, drivers) for policies currently in force to be provided to a licensed team member for review.
  • Assist licensed team members with setup of market submissions by compiling information and applications provided by the retailer, but not including the act of submitting to market or negotiation of terms.
  • Relay a retailer?s written bind request to a market/carrier after being instructed to do so in writing by a licensed team member. The licensed team member must be included/Cc?d on the request to the market/carrier.
  • Relay a retailer?s written endorsement request to a market/carrier after being instructed to do so in writing by a licensed team member. The licensed team member must be included/Cc?d on the request to the market/carrier.
  • Prepare Quotes for release (input quote details into agency management system, outline binding subjectivities, update market responses in the market portal). Negotiation of quote terms and the release of quotes to retailer must be done by a licensed team member.
  • At the direction of a licensed team member, process and release of Confirmation of Coverages after receiving market/carrier binders ? a licensed team member must be included (Cc?d) when sending Confirmation of Coverage to retailer. The act of requesting coverage bound with a market/carrier must be done by a licensed team member.
  • Transmit policies issued by markets/carriers to retailers.
  • Follow up for pending endorsements, review their accuracy upon receipt, invoice, and transmit to retailer ? a licensed team member must be included (Cc?d) when sending endorsements to retailer.
  • Manage and maintain follow up tasks (pending Items that we are waiting for from retailers and carriers), including following up on items and escalating unresolved issues to a licensed team member when appropriate.
  • Ensure Surplus Line documents are submitted correctly and on time.

Other Responsibilities:

  • Work to obtain property & casualty license and surplus lines license as required by state (required prior to marketing accounts or discussing insurance/coverage related issues with retailers).
  • Open, distribute, scan, and file mail, as needed.
  • Assist Accounting with reconciling account specific billing questions or discrepancies.
  • Work closely with Broker in identifying projects where skills, experience, and knowledge can be utilized effectively.
  • Perform other work-related duties as assigned by broker and/or management.
  • Pursue educational opportunities to expand insurance knowledge.

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