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Inside Sales Rep Jobs (NOW HIRING)

Serigraph

Inside Sales Rep

West Bend, WI

Serigraph is looking for an Inside Sales Representative to join our dynamic team. In this role, you'll be the voice of our brand--connecting with customers, managing sales orders, and ensuring ...

Smart Care Equipment Solutions

OR · On-site

The Inside Sales Rep will play the critical role of identifying and qualifying prospective customers within target market segments. Through outreach activities utilizing phone and email ...

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How much do inside sales rep jobs pay per year?

As of Jun 3, 2026, the average yearly pay for inside sales rep in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inside Sales Rep, and why are they important?

To thrive as an Inside Sales Rep, you need strong communication, persuasion, and negotiation skills, typically supported by a background in sales or customer service. Familiarity with customer relationship management (CRM) software, phone systems, and basic sales analytics tools is often required. Resilience, active listening, and the ability to build rapport quickly are standout soft skills in this role. These skills and qualities are crucial for consistently meeting sales targets and fostering positive client relationships in a competitive sales environment.

What are some common challenges an Inside Sales Rep faces when working with leads and how can they be overcome?

Inside Sales Reps often encounter challenges such as reaching decision-makers, handling objections, and maintaining consistent follow-up with leads. Overcoming these obstacles typically involves leveraging CRM tools to track interactions, personalizing communication to address specific client needs, and developing strong listening and problem-solving skills. Collaborating closely with marketing and account management teams also helps ensure a seamless handoff and enhances the chances of converting leads to customers.

What are Inside Sales Reps?

Inside Sales Reps are sales professionals who primarily work from an office or remote location to sell products or services to customers, rather than meeting them face-to-face. They use phone calls, emails, and online meetings to reach potential clients, manage accounts, and close deals. Inside Sales Reps are responsible for identifying leads, following up with prospects, and maintaining customer relationships to achieve sales targets. This role often requires strong communication skills, persistence, and the ability to learn about the products or services being sold.

What is the difference between Inside Sales Rep vs Outside Sales Rep?

AspectInside Sales RepOutside Sales Rep
Work EnvironmentOffice or remote, primarily via phone, email, and onlineIn the field, meeting clients face-to-face
Sales ApproachInbound and outbound calls, virtual presentationsIn-person meetings, on-site demos
Required SkillsCommunication, CRM proficiency, product knowledgeRelationship building, travel readiness, presentation skills
Common IndustriesTechnology, wholesale, B2B servicesReal estate, manufacturing, industrial sales

Inside Sales Reps typically work in an office or remotely, focusing on virtual communication methods like calls and emails. Outside Sales Reps often travel to meet clients face-to-face. Both roles require strong communication skills, but outside sales may demand more relationship-building and travel. The choice depends on the industry and sales approach preferred by the employer.

More about Inside Sales Rep jobs
What cities are hiring for Inside Sales Rep jobs? Cities with the most Inside Sales Rep job openings:
What states have the most Inside Sales Rep jobs? States with the most job openings for Inside Sales Rep jobs include:
Inside Sales Rep jobs near you
Infographic showing various Inside Sales Rep job openings in the United States as of May 2026, with employment types broken down into 3% Internship, 73% Full Time, 16% Part Time, 6% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,470 per year, or $24.7 per hour.
Inside Sales Representative

Inside Sales Representative

Smart Care Equipment Solutions

Remote

Full-time

Posted 8 days ago

Job description

Smart Care is the trusted service leader in the commercial food, refrigeration, and HVAC equipment industry. Thousands of restaurants, grocery stores, hospitals and schools nationwide rely on Smart Care to provide preventative maintenance, service, repair and installation of commercial refrigeration, cooking, and HVAC equipment. Smart Care is a portfolio company of Wind Point Partners, a Chicago-based private-equity firm.
The Inside Sales Representative is a new role for the Sales and Marketing team, and one that is pivotal to Smart Care's revenue growth. The Inside Sales Rep will play the critical role of identifying and qualifying prospective customers within target market segments. Through outreach activities utilizing phone and email communications, the Inside Sales Rep will seek to build relationships with prospects, understand their business needs and challenges, and pre-qualify sales opportunities. Performance will be measured by the Inside Sales Rep's success in generating qualified sales opportunities to support revenue generation, drive pipeline growth, and accelerate the sales cycle.
Working in close collaboration with marketing and sales, the Inside Sales Representative will generate interest, qualify, and obtain meetings/appointments with prospective customers for the field sales team. They will also be an integral, active, and contributing member of the marketing team, supporting projects and initiatives as needed.
If you are looking to start or continue a career in sales with a growing company, this may be for you!
Job Responsibilities:
  • Build relationships with key decision makers of prospective customers through integrated outreach activities focused on first phase of the sales cycle (top of the sales and marketing funnel).
  • Qualify inbound and outbound leads within assigned target segments, lists or accounts.
  • Develop a thorough understanding of assigned target segments and buyer personas.
  • Actively conduct lead generation activities to maximize market exposure and identify opportunities, whilst ensuring appropriate follow up and qualification of prospects/leads.
  • Identify and qualify the prospect's needs, budget, timelines, business issues and obstacles for thorough hand off to field sales representatives.
  • Overcome objections and effectively communicate Smart Care's value propositions to key decision makers regarding Smart Care product offerings. Engage appropriate resources as needed.
  • Preparation and communication of hand-off materials to field sales representatives.
  • Achieve SQL (Sales Qualified Lead) generation goals. Success will be measured based on the number of SQLs (appointments set) and opportunities won.
  • Track all activity (including call activity, call notes, email activity, lead qualification details, etc.
  • Learn and develop proficiency of the sales and marketing technology stack (CRM, Highspot, ZoomInfo, LinkedIn, Active Campaign, etc.). These tools are used to support lead qualification and outreach, prospect nurturing, and customer retention.
  • Support customer retention and same customer sales efforts as needed.
  • Provide feedback and recommendations to improve effectiveness of call scripts, email templates, and other content/processes integral to the success of the Inside Sales Representative based on first-hand experience conducting outreach with prospects.
  • Actively participate in the innovation of new techniques and strategies for customer acquisition, nurturing and retention.

Qualifications & Skills:
  • Professional and determined with a results-oriented mindset and a willingness to learn.
  • Demonstrated sales aptitude with high standards and the desire to pursue a sales career.
  • Skilled, able, and willing to talk to prospective clients and salespeople via phone calls and emails.
  • Proficient active listening skills and effective telephone skills.
  • Positive attitude, team oriented, and a self-starter who can work independently.
  • Ability to prioritize own schedule to stay on task and achieve set goals/commitments.
  • Excellent time management and organization skills.
  • Excellent written and verbal communication skills.
  • Adept computer skills (Microsoft office).
  • Familiarity with marketing, sales cycles, and lead management processes.

Experience:
  • BA/BS preferred and/or 1-2+ years of experience in marketing, sales, customer service, lead development or cold calling.
  • Self-starter, self-motivated, takes ownership of tasks and can drive projects to completion.
  • Ability to work collaboratively and positively with stakeholders, teams and across functional boundaries.
  • Operates with personal integrity, accountability and follow through.
  • Experience selling B2B services preferred.
  • Knowledge of customer acquisition/sales funnels and what it takes to move people through these steps to accelerate the process a plus

About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.

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