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Inbound Appointment Setter Jobs (NOW HIRING)

1st Class Assist

Appointment Setter

Melbourne, FL · On-site

Company Description We are a new company that provides virtual assistance, inbound and outbound ... Appointment Setters needed to work from their home setting appointments for our company in any city ...

1st Class Assist

Appointment Setter

Richmond, VA · Remote

Company Description We are a new company that provides virtual assistance, inbound and outbound ... Appointment Setters needed to work from their home setting appointments for our company in any city ...

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How much do inbound appointment setter jobs pay per hour?

As of May 28, 2026, the average hourly pay for inbound appointment setter in the United States is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $29.81 per hour, depending on experience, location, and employer.

What is an Inbound Appointment Setter job?

An Inbound Appointment Setter is responsible for handling incoming leads, qualifying them, and scheduling appointments for sales representatives or other team members. They engage with potential customers via phone, email, or chat, ensuring they understand the product or service before setting up a meeting. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Inbound Appointment Setter position, and why are they important?

To thrive as an Inbound Appointment Setter, you need strong verbal communication skills, attention to detail, and experience with customer relationship management (CRM) software or call center systems. Familiarity with scheduling tools and telephone systems is usually required, and some employers may prefer candidates with prior sales or customer service certifications. Outstanding soft skills include active listening, resilience, and a customer-focused attitude. These skills ensure that appointments are booked accurately and efficiently while providing a positive experience for both clients and internal teams.

What does a typical day look like for an Inbound Appointment Setter?

A typical day for an Inbound Appointment Setter involves answering incoming calls or responding to online inquiries, engaging with potential customers, assessing their needs, and scheduling appointments accordingly. You may also update customer records in a CRM system, confirm appointment details with both clients and service teams, and follow up on scheduling changes or cancellations. The role often involves collaborating closely with sales representatives, customer service staff, and managers to ensure a smooth and efficient appointment-setting process. While the work can be fast-paced, it provides valuable experience in customer interaction and administrative support. Many successful appointment setters use the role as a stepping stone to other positions in sales, customer support, or office administration.
More about Inbound Appointment Setter jobs
What cities are hiring for Inbound Appointment Setter jobs? Cities with the most Inbound Appointment Setter job openings:
What are the most commonly searched types of Inbound Appointment Setter jobs? The most popular types of Inbound Appointment Setter jobs are:
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What job categories do people searching Inbound Appointment Setter jobs look for? The top searched job categories for Inbound Appointment Setter jobs are:
Inbound Appointment Setter jobs near you
Infographic showing various Inbound Appointment Setter job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,455 per year, or $24.3 per hour.

Remote Call Center Appointment Setter / Confirmer

American Home Design

Goodlettsville, TN • Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 12 days ago

Job description

American Home Design is seeking an experienced full-time Remote Call Center Setter/Confirmer to oversee our daily appointment schedule. This role will be responsible for ensuring we are issuing quality leads to our technicians to ultimately hit our daily, weekly, and monthly sales goals. The ideal candidate will have excellent communication and organizational skills plus a proven track record in a Call Center environment.

Do you provide pleasantly persuasive customer service? Are you organized and able to multitask? A team player who works well under pressure? If so, this position could be a great fit for you!

Call Center Setter/Confirmer Job Responsibilities:

  • Schedule Management: responsible for confirming and issuing our technicians' daily appointments in 4 markets- Nashville, Knoxville, Tri-Cities, and Chattanooga; considering various factors to ensure we are issuing best opportunities
  • Communication: Engage with our technicians to address any concerns or questions related to appointments, fostering smooth communication and resolution of issues.
  • Verification and Troubleshooting: Verify ownership of appointments and address any potential red flags identified by agents, ensuring the integrity and reliability of scheduled appointments.
  • Database Maintenance: Maintain an up-to-date database of appointments, recording outcomes and updates to provide accurate records of appointment activities.
  • Appointment Coordination: Proactively manage overbooking and rescheduling of appointments as needed, demonstrating flexibility and adaptability to meet changing demands.
  • Setting appointments: Inbound & outbound calls to homeowners as needed to schedule a free consultation on our product(s)
  • Attention to Detail: Exhibit a high level of attention to detail in all aspects of appointment management, ensuring accuracy and precision in scheduling and record-keeping.
  • Verification Calls: Conduct verification calls for scheduled appointments to confirm details and ensure readiness, maintaining a professional and courteous approach in all interactions.
  • Flexible Availability: Work daytime and evening shifts and alternate Saturdays to accommodate the scheduling requirements of our sales operations.
  • Reporting: Generate daily reports for agents and sales representatives, providing valuable insights into appointment activities and performance metrics.

Call Center Setter/Confirmer Benefits:

  • Work remotely in the comfort of your home
  • Competitive compensation package including a base pay plus monthly & yearly incentives
  • Health Insurance Benefits, Life Insurance, Dental, Disability, and 401(k)
  • PTO and Paid Holidays
  • Family-owned & operated business for almost 50 years!
  • Opportunity for growth within the company

Call Center Setter/Confirmer Qualifications:

  • Professional and personable with a positive attitude
  • Exceptional organizational skills and ability to prioritize tasks effectively
  • Excellent verbal and written communication skills, with the ability to interact confidently with sales representatives and potential customers
  • Strong persuasive skills with the ability to engage homeowners over the phone and overcome objections to schedule a free estimate
  • Quick problem solver- using critical thinking and logic
  • Detail-oriented mindset with a commitment to accuracy and thoroughness
  • Flexibility to work some evenings and Saturdays
  • Proven ability to multitask and adapt to a fast-paced work environment
  • Experience with a Call Center CRM software and dialer
  • Previous home improvement experience is a plus

American Home Design is a locally owned and operated home improvement company proudly serving TN for almost 50 years. The Tennessean has ranked us as one of the Top Workplaces in TN for many years in a row. We provide a family-like environment, and we respect & reward our team members' contributions. If this is the type of company you'd like to work for, please reach out to discuss the opportunity further.

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