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Inbound Appointment Setter Jobs in Provo, UT (NOW HIRING)

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Inbound Appointment Setter information

See Provo, UT salary details

$9

$22

$40

How much do inbound appointment setter jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for inbound appointment setter in Provo, UT is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $28.17 per hour, depending on experience, location, and employer.

What is an inbound appointment setter?

An Inbound Appointment Setter is responsible for handling incoming leads, qualifying them, and scheduling appointments for sales representatives or other team members. They engage with potential customers via phone, email, or chat, ensuring they understand the product or service before setting up a meeting. Strong communication and organizational skills are essential for this role.

What does an inbound appointment setter do?

A typical day for an Inbound Appointment Setter involves answering incoming calls or responding to online inquiries, engaging with potential customers, assessing their needs, and scheduling appointments accordingly. You may also update customer records in a CRM system, confirm appointment details with both clients and service teams, and follow up on scheduling changes or cancellations. The role often involves collaborating closely with sales representatives, customer service staff, and managers to ensure a smooth and efficient appointment-setting process. While the work can be fast-paced, it provides valuable experience in customer interaction and administrative support. Many successful appointment setters use the role as a stepping stone to other positions in sales, customer support, or office administration.

What are the key skills and qualifications needed to thrive as an inbound appointment setter?

To thrive as an Inbound Appointment Setter, you need strong verbal communication skills, attention to detail, and experience with customer relationship management (CRM) software or call center systems. Familiarity with scheduling tools and telephone systems is usually required, and some employers may prefer candidates with prior sales or customer service certifications. Outstanding soft skills include active listening, resilience, and a customer-focused attitude. These skills ensure that appointments are booked accurately and efficiently while providing a positive experience for both clients and internal teams.

How much money can an inbound appointment setter make?

Inbound appointment setters typically earn an hourly wage or commission, with average pay ranging from $12 to $25 per hour depending on experience, location, and the company. Some roles also offer performance-based bonuses, which can increase overall earnings.

Is it hard to become an inbound appointment setter?

Becoming an inbound appointment setter generally requires good communication skills, basic computer literacy, and the ability to handle customer inquiries. Many positions offer on-the-job training, and a high school diploma is often sufficient; some roles may prefer experience with CRM tools or sales techniques. The difficulty level varies depending on the employer and the specific job requirements.

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For Inbound Appointment Setter jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Inbound Appointment Setter jobs in Provo, UT look for?

The top searched job categories for Inbound Appointment Setter jobs in Provo, UT are:

Inbound Appointment Setter jobs near you
Infographic showing various Inbound Appointment Setter job openings in Provo, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,729 per year, or $22.9 per hour.

Inside Sales Appointment Setter

ION Solar

Orem, UT • On-site

$12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Ion Solar rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

34th of 55 rated home improvement suppliers and fitters

Job description

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide presence. Our dedicated team is committed to making solar energy accessible and affordable for homeowners across the country.

Our Inside Sales team is fundamental in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of daily calls, working with channel partners, generating interest, qualifying prospects, and setting appointments.

Duties/Responsibilities:

  • Source new sales opportunities through inbound lead follow-up and outbound calls, emails, and text messaging.
  • Provide technical information about solar power, solar systems, equipment, and services to potential customers
  • Gather information from prospective customers to identify their solar energy needs.
  • Provide customers with information, such as quotes, orders, sales, warranties, credit, funding options, incentives, or tax rebates.
  • Qualify, convert, and follow the current process for scheduling appointments for outside sales teams.
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Complete daily confirmations, and follow-up communication with outside reps
  • Research accounts, identify key players, and generate interest
  • Maintain and expand your database of prospects within your assigned territory
  • Team with channel partners to build pipeline and close deals
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Experience working with Salesforce.com or similar CRM
  • Excellent verbal and written communication skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Education and Experience:

  • A high school diploma or equivalent is required
  • Proven inside sales experience
  • Solar experience preferred

Working Conditions: *In Office Position*

Fast-paced, open floor office environment with significant computer and phone usage. Utilization of complex systems. Speed and accuracy are essential to the successful completion of tasks.

Prolonged periods sitting at a desk and working on a computer. Regular requirement to talk, or hear; frequent requirement to stand, walk, reach, bend, and lift up to 20 pounds. The noise level in the work environment is typical of that of an office. May encounter interruptions throughout the work day.

6-8 Hour Shifts

8:00 AM to 7:00 PM (Monday through Friday)

9:00 AM to 5:00 PM (Rotating Saturdays)

Compensation/Benefits:

  • Competitive wages
  • Health/Vision/Dental Insurance
  • 401(k)
  • Paid time off and paid holidays
  • Paid birthday off

ION Solar is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.

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