General Position Summary The HR Operations Manager is a role responsible for supporting day-to-day HR operations with a strong emphasis on hands-on HRIS administration and configuration. This ...
General Position Summary The HR Operations Manager is a role responsible for supporting day-to-day HR operations with a strong emphasis on hands-on HRIS administration and configuration. This ...
In this role, you will serve as a key resource for team members and managers, providing Tier 1 HR support, processing HR transactions, and ensuring operational excellence across the employee ...
In this role, you will serve as a key resource for team members and managers, providing Tier 1 HR support, processing HR transactions, and ensuring operational excellence across the employee ...
In this role, you will serve as a key resource for team members and managers, providing Tier 1 HR support, processing HR transactions, and ensuring operational excellence across the employee ...
In this role, you will serve as a key resource for team members and managers, providing Tier 1 HR support, processing HR transactions, and ensuring operational excellence across the employee ...
Director HR Operations
Houston, TX · On-site
Leads performance management, annual reviews, goal setting, and succession planning for HRBP team members. * Ensures HR Operations teams are equipped with the training, tools, processes, and insights ...
Director HR Operations
Houston, TX · On-site
Leads performance management, annual reviews, goal setting, and succession planning for HRBP team members. * Ensures HR Operations teams are equipped with the training, tools, processes, and insights ...
Leads performance management, annual reviews, goal setting, and succession planning for HRBP team members. * Ensures HR Operations teams are equipped with the training, tools, processes, and insights ...
Leads performance management, annual reviews, goal setting, and succession planning for HRBP team members. * Ensures HR Operations teams are equipped with the training, tools, processes, and insights ...
Director, Human Resources Operations (Human Resources)
Taunton, MA · On-site
$130K - $145K/yr
The Director, Human Resources Operations, will lead a team of HR Managers, Generalists, and ... Manage and develop a team of HR Managers, Generalists, and Coordinators * Establish clear service ...
Quick apply
Director, Human Resources Operations (Human Resources)
Taunton, MA · On-site
$130K - $145K/yr
The Director, Human Resources Operations, will lead a team of HR Managers, Generalists, and ... Manage and develop a team of HR Managers, Generalists, and Coordinators * Establish clear service ...
Director, HR Operations
Minnetonka, MN · On-site
$130K - $223K/yr
Manage operational risk and ensure compliance with applicable laws, policies, procedures, and internal standards. * Lead and support HR projects and strategic initiatives as assigned. Required ...
Director, HR Operations
Minnetonka, MN · On-site
$130K - $223K/yr
Manage operational risk and ensure compliance with applicable laws, policies, procedures, and internal standards. * Lead and support HR projects and strategic initiatives as assigned. Required ...
Director, HR Operations
$130K - $223K/yr
Manage operational risk and ensure compliance with applicable laws, policies, procedures, and internal standards. * Lead and support HR projects and strategic initiatives as assigned. Required ...
Director, HR Operations
$130K - $223K/yr
Manage operational risk and ensure compliance with applicable laws, policies, procedures, and internal standards. * Lead and support HR projects and strategic initiatives as assigned. Required ...
You will work closely with our HR Operations Manager, People Partners, Finance, and outside vendors to ensure these programs run smoothly and that employees feel supported when they need it most.
You will work closely with our HR Operations Manager, People Partners, Finance, and outside vendors to ensure these programs run smoothly and that employees feel supported when they need it most.
HR Operations Coordinator
Independence, OH · On-site
$55K - $65K/yr
We are looking for a self-starter who can independently manage priorities, anticipate needs, and help keep HR processes running efficiently across multiple locations. The HR Operations Coordinator ...
HR Operations Coordinator
Independence, OH · On-site
$55K - $65K/yr
We are looking for a self-starter who can independently manage priorities, anticipate needs, and help keep HR processes running efficiently across multiple locations. The HR Operations Coordinator ...
Manager - HR Operations (Shreveport)
Shreveport, LA · On-site
$71K - $80K/yr
Summary Under the general direction of the National Manager, this Manager - HR Operations (Shreveport) position oversees and executes all aspects of human resources operations, including employee ...
Manager - HR Operations (Shreveport)
Shreveport, LA · On-site
$71K - $80K/yr
Summary Under the general direction of the National Manager, this Manager - HR Operations (Shreveport) position oversees and executes all aspects of human resources operations, including employee ...
HR Operations Assistant
Chicopee, MA · On-site
$23 - $26/hr
... HR Operations Manager with multi-state background check and licensing processes as needed; scans, saves, and distributes MA agent license cards Maintains electronic personnel files, including ...
HR Operations Assistant
Chicopee, MA · On-site
$23 - $26/hr
... HR Operations Manager with multi-state background check and licensing processes as needed; scans, saves, and distributes MA agent license cards Maintains electronic personnel files, including ...
Manager - HR Operations (Shreveport)
Shreveport, LA · On-site
$71K - $80K/yr
Summary Under the general direction of the National Manager, this Manager - HR Operations (Shreveport) position oversees and executes all aspects of human resources operations, including employee ...
Manager - HR Operations (Shreveport)
Shreveport, LA · On-site
$71K - $80K/yr
Summary Under the general direction of the National Manager, this Manager - HR Operations (Shreveport) position oversees and executes all aspects of human resources operations, including employee ...
HR Operations & Technology Manager
New York, NY · On-site
$100K - $150K/yr
About the Role We are seeking an experienced and forward-thinking HR Operations & Technology Manager to help scale and modernize our HR infrastructure as we continue to grow rapidly. This role will ...
Quick apply
Apply Early
HR Operations & Technology Manager
New York, NY · On-site
$100K - $150K/yr
About the Role We are seeking an experienced and forward-thinking HR Operations & Technology Manager to help scale and modernize our HR infrastructure as we continue to grow rapidly. This role will ...
Apply Early
HR Operations Lead
Austin, TX · On-site
$9.6K/mo
Advises management and staff on specialized areas, rules, policies, regulations, and standard administrative procedures related to human resources management. May conduct audits of human resources ...
HR Operations Lead
Austin, TX · On-site
$9.6K/mo
Advises management and staff on specialized areas, rules, policies, regulations, and standard administrative procedures related to human resources management. May conduct audits of human resources ...
HR Operations Coordinator
Independence, OH · On-site
$55K - $65K/yr
We are looking for a self-starter who can independently manage priorities, anticipate needs, and help keep HR processes running efficiently across multiple locations. The HR Operations Coordinator ...
HR Operations Coordinator
Independence, OH · On-site
$55K - $65K/yr
We are looking for a self-starter who can independently manage priorities, anticipate needs, and help keep HR processes running efficiently across multiple locations. The HR Operations Coordinator ...
HR Operations Assistant
Chicopee, MA · On-site
$23 - $26/hr
... HR Operations Manager with multi-state background check and licensing processes as needed; scans, saves, and distributes MA agent license cards · Maintains electronic personnel files, including ...
HR Operations Assistant
Chicopee, MA · On-site
$23 - $26/hr
... HR Operations Manager with multi-state background check and licensing processes as needed; scans, saves, and distributes MA agent license cards · Maintains electronic personnel files, including ...
HR Operations Lead
Austin, TX · Hybrid
$9.6K/mo
Advises management and staff on specialized areas, rules, policies, regulations, and standard administrative procedures related to human resources management. May conduct audits of human resources ...
HR Operations Lead
Austin, TX · Hybrid
$9.6K/mo
Advises management and staff on specialized areas, rules, policies, regulations, and standard administrative procedures related to human resources management. May conduct audits of human resources ...
Director, HR Operations
$150K - $225K/yr
Enable hiring managers with clear, simple, and scalable processes. What We're Looking For * Proven experience leading HR Operations in a high-growth environment (preferably PE-backed or acquisition ...
Director, HR Operations
$150K - $225K/yr
Enable hiring managers with clear, simple, and scalable processes. What We're Looking For * Proven experience leading HR Operations in a high-growth environment (preferably PE-backed or acquisition ...
HR Operations Coordinator
Grafton, WI · On-site
Manage and respond to HR and HRIS help desk tickets, providing timely support and escalating issues ... HR Operations * Coordinate onboarding activities, including new hire paperwork, HRIS setup, and ...
New
HR Operations Coordinator
Grafton, WI · On-site
Manage and respond to HR and HRIS help desk tickets, providing timely support and escalating issues ... HR Operations * Coordinate onboarding activities, including new hire paperwork, HRIS setup, and ...
New
Human Resources Operations Manager information
See salary details
$41.5K - $51.8K
6% of jobs
$51.8K - $62K
6% of jobs
$72.1K is the 25th percentile. Wages below this are outliers.
$62K - $72.3K
13% of jobs
The median wage is $82.4K / yr.
$72.3K - $82.6K
25% of jobs
$82.6K - $92.9K
15% of jobs
$101.5K is the 75th percentile. Wages above this are outliers.
$92.9K - $103.1K
12% of jobs
$103.1K - $113.4K
7% of jobs
$113.4K - $123.7K
6% of jobs
$123.7K - $134K
4% of jobs
$134K - $144.2K
3% of jobs
$144.2K - $154.5K
2% of jobs
$41.5K
$91.9K
$154.5K
How much do human resources operations manager jobs pay per year?
What are some typical challenges a Human Resources Operations Manager may face when implementing new HR technologies?
What are Human Resources Operations Managers?
What are the key skills and qualifications needed to thrive as a Human Resources Operations Manager, and why are they important?
What is the difference between Human Resources Operations Manager vs HR Coordinator?
| Aspect | Human Resources Operations Manager | HR Coordinator |
|---|---|---|
| Responsibilities | Oversees HR processes, manages teams, develops policies | Supports HR functions, handles administrative tasks, assists with recruitment |
| Required Credentials | Bachelor's degree in HR or related field, HR certifications often preferred | Bachelor's degree often preferred, HR certifications less common |
| Work Environment | Management level, strategic focus, leadership role | Administrative support, operational tasks, entry to mid-level |
| Industry Usage | Common in medium to large organizations | Widely used across organizations of all sizes |
The Human Resources Operations Manager focuses on strategic HR management and leadership, while the HR Coordinator handles day-to-day administrative tasks. Both roles require HR knowledge and certifications, but the manager role involves more oversight and policy development, making it suitable for those seeking leadership positions in HR.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 15 days ago
Lids rating
5.9
Based on 107 frontline employees who took The Breakroom Quiz
54th of 102 rated fashion retailers
Job description
About Our Company
At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.
Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.
From specialty concept stores for the NBA and NHL to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.
General Position Summary
The HR Operations Manager is a role responsible for supporting day-to-day HR operations with a strong emphasis on hands-on HRIS administration and configuration. This position combines direct execution with day-to-day coordination of HRIS, Payroll, and Benefits activities to help ensure accurate employee data, efficient system workflows, compliant transactions, and consistent operational support across the employee lifecycle. The ideal candidate brings strong operational discipline, technical HRIS expertise, attention to detail, sound judgment, and a continuous improvement mindset, with preferred experience in UKG systems. This position reports to the Director of Human Resources.
Principal Duties and Responsibilities
- Coordinate and support day-to-day HR operations activities to ensure accurate and timely processing of employee lifecycle transactions, including hires, job changes, leaves, benefits changes, and separations.
- Serve as the primary administrator for the HRIS, including hands-on system configuration, workflow maintenance, data validation, testing, troubleshooting, and support for ongoing system updates and enhancements.
- Provide day-to-day direction and support for HR operations workflows, helping prioritize work, resolve issues, and maintain service levels across HRIS, Payroll, and Benefits activities.
- Support payroll processing by maintaining accurate employee data, resolving routine system or transaction issues, reviewing exceptions, and partnering with internal stakeholders to promote timely and compliant payroll administration.
- Support benefits administration by assisting with eligibility maintenance, employee record accuracy, system updates, reporting, annual enrollment preparation, and resolution of routine employee or vendor issues.
- Monitor HR data integrity and perform regular audits to ensure employee, payroll, and benefits information is accurate, complete, and properly maintained, escalating issues as appropriate.
- Generate and analyze standard HR reports and dashboards to support operational tracking, compliance needs, and routine business decisions, and identify opportunities for process improvement.
- Maintain standard operating procedures, job aids, and process documentation for HR operations, HRIS administration, payroll support, and benefits support activities as prepared by support staff.
- Assist with HRIS enhancements, testing activities, and implementation of process improvements that increase accuracy, efficiency, and user experience.
- Partner with Human Resources, Payroll, Benefits, Finance, and IT to resolve operational issues, coordinate process changes, and support consistent service delivery.
- Provide day-to-day support to end users by responding to questions, troubleshooting system issues, and helping ensure effective use of HR systems and processes.
- Maintain confidentiality of sensitive employee information and ensure compliance with company policies, data governance standards, and applicable regulations.
- Support audits, year-end activities, and other assigned projects related to HR operations, payroll, benefits, and HR systems.
Job Required Knowledge and Skills
- Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent combination of education and experience.
- 5+ years of progressive experience in HR operations, HRIS, payroll support, or related HR functions.
- Demonstrated experience with HRIS configuration and administration in a complex organizational environment.
- Experience supporting payroll and benefits operations required.
- Exceptional communication, presentation, and leadership skills.
- Ability to manage multiple priorities in a fast-paced, client-driven environment.
- Experience leading cross-functional teams and driving measurable business growth.
Preferred Qualifications
- Preferred experience with UKG systems, including hands-on system administration, configuration, and troubleshooting.
- Experience supporting multi-state payroll and benefits programs preferred.
- Professional certification such as SHRM-CP, SHRM-SCP, PHR, or related HRIS certification preferred.
- Experience leading process improvement, system enhancement, or HR technology implementation initiatives preferred.
- Strong analytical skills with experience using performance data and KPIs to optimize marketing strategy and investment.
- Familiarity with cooperative marketing, budgeting, and forecasting processes.
- Master's degree in Marketing, Business Administration, or a related field.
What We Offer
- Comprehensive medical, dental, and vision coverage
- Retirement plan
- 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
- Paid Time Off
- Generous employee discount and exclusive perks
- Ongoing career development, including discounted secondary education courses
- A collaborative, innovative, and team-oriented work environment
- Early Wage Access options
- Bonus eligibility depending on position level
Physical Demands & Requirements
- Ability to operate a computer and work with digital systems for extended periods.
- Ability to communicate verbally and visually with internal teams and stakeholders.
- Ability to work in an office or remote environment with frequent task deadlines.
- Ability to occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision and depth perception
- This position requires less than 10% travel
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.
Work Environment
- Onsite office work environment.
- Standard business hours from 8 a.m. - 5 p.m., flexibility may be provided upon request.
ADDITIONAL INFORMATION
Employment Requirements
Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.
Equal Employment Opportunity
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law
Notice to Applicants
In connection with your application, we collect information that identifies, reasonably relates to, or describes you ("Personal Information"). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records
Need Accessibility Assistance?
Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.
About Lids
Sourced by ZipRecruiter
For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it through years of hard work, learned from our successes and failures, lived at the intersection of fan and fashion and stayed true to our core values.
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1995