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Housing Operations Assistant Jobs (NOW HIRING)

Housing Works

Operations Assistant

Manhattan, NY · On-site

$18/hr

Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins ... The Operations Assistant must drive throughout NYC as a part of their daily duties.

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How much do housing operations assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for housing operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a housing operations assistant?

To thrive as a Housing Operations Assistant, you need organizational skills, attention to detail, and a background in property management or administrative support, often with a relevant associate degree or experience. Familiarity with property management software, MS Office, and basic maintenance tracking systems is typically required. Strong communication, problem-solving, and customer service skills help you effectively address resident concerns and support team operations. These skills are crucial for ensuring smooth housing operations, resident satisfaction, and efficient management of daily tasks.

What is a housing operations assistant?

Housing Operations Assistants are staff members who support the day-to-day management of residential facilities, such as student dormitories or apartment complexes. Their responsibilities typically include assisting with move-in and move-out processes, responding to maintenance requests, ensuring safety policies are followed, and providing customer service to residents. They often work closely with housing managers and other staff to ensure a smooth and comfortable living environment for residents. This role may also involve administrative tasks like record-keeping and coordinating events or inspections.

Is a housing operations assistant a stressful job?

A housing operations assistant role can be stressful due to managing multiple tasks such as tenant communication, maintenance coordination, and administrative duties. The level of stress often depends on workload, organizational environment, and experience with property management systems. Strong organizational skills and the ability to handle customer interactions can help mitigate stress in this position.

What is the difference between Housing Operations Assistant vs Housing Coordinator?

AspectHousing Operations AssistantHousing Coordinator
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer additional certifications or experience
Work EnvironmentOffice settings, on-site housing facilities, administrative tasksOffice and on-site housing management, client interaction
Employer & IndustryNonprofits, government agencies, property management firmsHousing agencies, property management companies, nonprofits
Search & Comparison IntentUnderstanding entry-level housing support rolesManaging housing operations and tenant relations

The Housing Operations Assistant typically handles administrative and support tasks related to housing management, often focusing on day-to-day operations. In contrast, the Housing Coordinator usually takes on a more active role in coordinating housing services, tenant communication, and program implementation. Both roles are essential in housing management but differ in scope and responsibilities.

What are common challenges faced by housing operations assistants, and how can they be managed?

Housing Operations Assistants often juggle multiple responsibilities such as coordinating move-ins and move-outs, addressing resident concerns, and maintaining accurate records. Common challenges include managing high volumes of requests during peak periods and ensuring effective communication between residents, maintenance staff, and management. Developing strong organizational skills, staying proactive with scheduling, and utilizing digital management systems can help manage workload and prevent issues from escalating. Regular training and open communication with the team further support success in this dynamic role.
More about Housing Operations Assistant jobs
What cities are hiring for Housing Operations Assistant jobs? Cities with the most Housing Operations Assistant job openings:
What are the most commonly searched types of Housing Operations jobs? The most popular types of Housing Operations jobs are:
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Housing Operations Assistant jobs near you
Infographic showing various Housing Operations Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Assistant Director for Housing Operations

Guilford College

Greensboro, NC • On-site

$38K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

People are drawn to Guilford College for a number of reasons, including the College's Core Values of community, diversity, equality, excellence, integrity, justice, and stewardship.
Working at Guilford provides you with a rewarding opportunity to impact the developing lives of students from a range of diverse backgrounds. Guilford attracts those who are seeking a professional challenge and career advancement. It also attracts those who want to enjoy a beautiful campus and location in the dynamic city of Greensboro, North Carolina.
Guilford College offers a wide range of benefits for full-time regular employees, including 13 paid holidays, tuition remission, health insurance, telemedicine, life insurance, short-term and long-term disability, a retirement plan, and optional dental and vision insurance. In addition, employment at the College provides employees with access to numerous discounts for products, services, and attractions.
Position Summary
The Assistant Director for Housing Operations provides leadership and oversight for all housing operations and administrative functions within Residential Education & Housing. This position is responsible for managing housing assignments, occupancy, room selection processes, housing software administration, access systems, meal plan coordination, housing communications, and operational planning for residence hall openings and closings. The Assistant Director serves as the primary administrator for housing systems and processes, ensuring efficient and student-centered delivery of housing services while supporting institutional goals related to student success, retention, and campus living. This position collaborates extensively with Facilities, Public Safety, Information Technology Services, Dining Services, Student Accounts, Accessibility Services, Title IX, Admissions, and other campus partners.
Additional Responsibilities
  • Support front office operations and customer service functions as needed.
  • Participate in divisional committees, orientation programs, admissions events, and institutional initiatives.
  • Assist with emergency response efforts impacting residential students.
  • Perform other duties as assigned by the Director of Residential Education & Housing.

Minimum Qualifications
  • Bachelor's degree required; Master's degree preferred.
  • Two years of professional experience in housing operations, housing assignments, residence life, student affairs administration, facilities coordination, or related field.
  • Experience utilizing housing management software and database systems.
  • Strong organizational, analytical, and project management skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and deadlines simultaneously.
  • Demonstrated commitment to customer service and student success.
  • Proficiency with Microsoft Office, Google Workspace, and enterprise database systems.

Preferred Qualifications
  • Experience with Adirondack Solutions THD, StarRez, or comparable housing software.
  • Experience with occupancy management, room assignments, or housing logistics in higher education.
  • Knowledge of ADA accommodation processes, Title IX housing considerations, and student housing compliance requirements.
  • Experience coordinating with facilities management, access control systems, or student accounts.
  • Experience utilizing data and assessment to improve operational effectiveness.

Working Conditions
Typical work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening and weekend responsibilities during peak operational periods, including opening, closing, and move-in events. The position requires the ability to navigate residence halls and campus facilities and respond to operational issues as needed.
Employment Eligibility and Work Location Notice:
At this time, Guilford College is currently able to hire employees who will perform work in North Carolina only. This limitation is based on current payroll tax registration, employment compliance, and administrative requirements.
Guilford College does not discriminate on the basis of sex/gender, race, color, creed, religion, national origin, sexual orientation, gender identity, disability, genetic information, military status, veteran status, or any other protected category under applicable local, state or federal law, ordinance or regulation. See our full Statement of Non-Discrimination.

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