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Housing Operations Assistant Jobs (NOW HIRING)

Housing Works

Operations Assistant

Manhattan, NY · On-site

$18/hr

Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins ... The Operations Assistant must drive throughout NYC as a part of their daily duties.

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How much do housing operations assistant jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for housing operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Housing Operations Assistant, and why are they important?

To thrive as a Housing Operations Assistant, you need organizational skills, attention to detail, and a background in property management or administrative support, often with a relevant associate degree or experience. Familiarity with property management software, MS Office, and basic maintenance tracking systems is typically required. Strong communication, problem-solving, and customer service skills help you effectively address resident concerns and support team operations. These skills are crucial for ensuring smooth housing operations, resident satisfaction, and efficient management of daily tasks.

What are Housing Operations Assistants?

Housing Operations Assistants are staff members who support the day-to-day management of residential facilities, such as student dormitories or apartment complexes. Their responsibilities typically include assisting with move-in and move-out processes, responding to maintenance requests, ensuring safety policies are followed, and providing customer service to residents. They often work closely with housing managers and other staff to ensure a smooth and comfortable living environment for residents. This role may also involve administrative tasks like record-keeping and coordinating events or inspections.

What is the difference between Housing Operations Assistant vs Housing Coordinator?

AspectHousing Operations AssistantHousing Coordinator
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer additional certifications or experience
Work EnvironmentOffice settings, on-site housing facilities, administrative tasksOffice and on-site housing management, client interaction
Employer & IndustryNonprofits, government agencies, property management firmsHousing agencies, property management companies, nonprofits
Search & Comparison IntentUnderstanding entry-level housing support rolesManaging housing operations and tenant relations

The Housing Operations Assistant typically handles administrative and support tasks related to housing management, often focusing on day-to-day operations. In contrast, the Housing Coordinator usually takes on a more active role in coordinating housing services, tenant communication, and program implementation. Both roles are essential in housing management but differ in scope and responsibilities.

What are some common challenges faced by Housing Operations Assistants, and how can they be effectively managed?

Housing Operations Assistants often juggle multiple responsibilities such as coordinating move-ins and move-outs, addressing resident concerns, and maintaining accurate records. Common challenges include managing high volumes of requests during peak periods and ensuring effective communication between residents, maintenance staff, and management. Developing strong organizational skills, staying proactive with scheduling, and utilizing digital management systems can help manage workload and prevent issues from escalating. Regular training and open communication with the team further support success in this dynamic role.
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Housing Operations Assistant jobs near you

Housing & Operations Specialist

WESTCARE CALIFORNIA INC

Fresno, CA • On-site

$20/hr

Part-time

Posted 22 days ago

Job description

POSITION SUMMARY:

The Housing & Operations Specialist uses a Housing First approach to support individuals and families experiencing homelessness. They build relationships with clients living on the streets, in shelters, or other temporary housing and help them move into interim and permanent housing. The Specialist connects clients to resources for income, benefits, health care, and behavioral or mental health services to overcome barriers to housing. They also manage warehouse operations, including organizing, sorting, and preparing donated items and furniture for delivery. On delivery days, the Specialist helps load, transport, unload, and set up items in clients' homes. Essential Job Functions are below.

ESSENTIAL JOB FUNCTIONS:

  • Assist clients in securing documentation and services needed for housing.
  • Support clients in applying for housing, completing paperwork for supportive or subsidized housing, and monitoring progress to completion.
  • Ensure smooth transitions to permanent housing and follow clients through services to achieve housing stability and retention.
  • Navigate clients to appropriate housing interventions until services are no longer needed.
  • Provide all services in a culturally and linguistically appropriate manner, including use of interpreters when needed.
  • Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
  • Move, clean, and organize furniture.
  • Prepare and organize welcome home baskets and warehouse items.
  • Load, organize, and deliver furniture using a box truck, assisting with unloading and setting up in clients' homes.
  • Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
  • Perform other duties as assigned.

ESSENTIAL QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and Competencies:

  • Excellent communication, documentation, and computer skills.
  • Ability to multi-task and maintain confidentiality.
  • Demonstrated ability to work effectively with diverse communities.
  • Valid driver's license and ability to obtain and maintain WestCare's vehicle insurance is required.
  • Ability to obtain and maintain a successful background clearance.
  • During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
  • CPR Certification, First Aid Certification, and an annual Tuberculosis test.

EDUCATION and/or EXPERIENCE:

  • High School diploma or equivalent

LICENSURE/CERTIFICATION:

  • Not applicable for this position.

WORKING CONDITIONS:

  • Work is performed in an office setting, field, and warehouse setting.
  • Some travel is required; and
  • Some outdoor activities may be required

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