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Housing Operations Assistant Jobs in Rhode Island

Operations ASM

Cranston, RI ยท On-site

$21.75 - $27.75/hr

As an Operations Assistant Store Manager, this means: โ€ข Anticipating customer flow and work ... housing, improving community spaces, helping to develop the next generation of skilled trade ...

Research Assistant

Providence, RI ยท On-site

$19.50 - $26.75/hr

Providence Housing Authority and Brown University School of Public Health's Center for Heat, Health ... Positions are classified based on the operational and business needs of the department and may be ...

Coordinate internally with housekeeping, engineering, and operations teams regarding housing needs and maintenance * Assist with housing assignments, lease documentation, and employee move-in/move ...

Coordinate internally with housekeeping, engineering, and operations teams regarding housing needs and maintenance * Assist with housing assignments, lease documentation, and employee move-in/move ...

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Housing Operations Assistant information

What skills and qualifications are needed to be a housing operations assistant?

To thrive as a Housing Operations Assistant, you need organizational skills, attention to detail, and a background in property management or administrative support, often with a relevant associate degree or experience. Familiarity with property management software, MS Office, and basic maintenance tracking systems is typically required. Strong communication, problem-solving, and customer service skills help you effectively address resident concerns and support team operations. These skills are crucial for ensuring smooth housing operations, resident satisfaction, and efficient management of daily tasks.

What is a housing operations assistant?

Housing Operations Assistants are staff members who support the day-to-day management of residential facilities, such as student dormitories or apartment complexes. Their responsibilities typically include assisting with move-in and move-out processes, responding to maintenance requests, ensuring safety policies are followed, and providing customer service to residents. They often work closely with housing managers and other staff to ensure a smooth and comfortable living environment for residents. This role may also involve administrative tasks like record-keeping and coordinating events or inspections.

Is a housing operations assistant a stressful job?

A housing operations assistant role can be stressful due to managing multiple tasks such as tenant communication, maintenance coordination, and administrative duties. The level of stress often depends on workload, organizational environment, and experience with property management systems. Strong organizational skills and the ability to handle customer interactions can help mitigate stress in this position.

What is the difference between Housing Operations Assistant vs Housing Coordinator?

AspectHousing Operations AssistantHousing Coordinator
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer additional certifications or experience
Work EnvironmentOffice settings, on-site housing facilities, administrative tasksOffice and on-site housing management, client interaction
Employer & IndustryNonprofits, government agencies, property management firmsHousing agencies, property management companies, nonprofits
Search & Comparison IntentUnderstanding entry-level housing support rolesManaging housing operations and tenant relations

The Housing Operations Assistant typically handles administrative and support tasks related to housing management, often focusing on day-to-day operations. In contrast, the Housing Coordinator usually takes on a more active role in coordinating housing services, tenant communication, and program implementation. Both roles are essential in housing management but differ in scope and responsibilities.

What are common challenges faced by housing operations assistants, and how can they be managed?

Housing Operations Assistants often juggle multiple responsibilities such as coordinating move-ins and move-outs, addressing resident concerns, and maintaining accurate records. Common challenges include managing high volumes of requests during peak periods and ensuring effective communication between residents, maintenance staff, and management. Developing strong organizational skills, staying proactive with scheduling, and utilizing digital management systems can help manage workload and prevent issues from escalating. Regular training and open communication with the team further support success in this dynamic role.
What are the most commonly searched types of Housing Operations jobs in Rhode Island? The most popular types of Housing Operations jobs in Rhode Island are:
What are popular job titles related to Housing Operations Assistant jobs in Rhode Island? For Housing Operations Assistant jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Housing Operations Assistant jobs in Rhode Island look for? The top searched job categories for Housing Operations Assistant jobs in Rhode Island are:
What cities in Rhode Island are hiring for Housing Operations Assistant jobs? Cities in Rhode Island with the most Housing Operations Assistant job openings:
Infographic showing various Housing Operations Assistant job openings in Rhode Island as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Support Assistant

Embrace Home Loans

Middletown, RI โ€ข On-site

Other

Posted 3 days ago

New


Job description

Operations Support Assistant
Location: Middletown, RI or Hybrid (Hybrid = at least 3 days in the office)
Department: Operations Support
Reports To: VP Operation Support
FLSA Status: Non-Exempt
Business Unit: Credit Operations
POSITION SUMMARY
Since 1983 our passion has been simple. We want to help you grow both personally and professionally. Embrace is a positive, exciting environment. It's a place where new ideas and opportunities are encouraged. A place where life-changing experiences are created. When you join our team, you'll receive the support you need to grow inside the office and out because we believe that business success and personal fulfillment go hand in hand. Maybe that's why we're such a great place to work. We realize that being successful at work is only the tip of your iceberg.
Operations Support is responsible for providing oversight and communication around certain specialized state and county housing finance programs, besides special investor programs. These HFA agencies, like the GSE's and government loan programs, change guidelines and introduce new programs or documents that require constant updating, often needing to be acted upon immediately. These changes need to be communicated in a timely manner and our internal support resources updated accordingly.
KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED
Technical Knowledge, Years of Related Experience, Skills, Licenses, and Systems Experience
  1. Education: College degree or equivalent experience.
  2. Experience: Prior mortgage industry experience is highly preferred, specifically, Underwriting or Loan Processing experience.
  3. Skills: Strong time management and organizational skills, computer skills, ability and willingness to accept agency and investor guidelines. Detail oriented, independent thinker, strong interpersonal, problem solving and analytical skills.
  4. License: N/A.
  5. Systems: Proficiency withMicrosoft Office Suite. Empower LOS experience is a plus.

RESPONSIBILITIES
  • To update/maintain and help create job aids/checklists for the educating and training of LO's, Processor's, UW's and CO's/PCA's on loan program eligibility, document updates and process changes (with the HFA or internally). This includes validating links to particular websites or items on the posted support materials are still functional.
  • Communicate with Processors, Underwriters, Loan Officers, Closers/PCA's and certain Operations Teammates while assisting with the various program eligibility maintenance activities.
  • To provide training information for staff that need it, plus maintain tracking annual retraining completions.
  • To assist with annual renewal activities when necessary and tracking of maintaining HFA approval.
  • To assist EHL management in any other projects or information gathering to further corporate goals.

TRAINING REQUIRED
Participate in additional training on sales, technology, products, procedures and pricing on an ongoing basis. Complete annual training as required by company policy and law on an annual basis in a timely manner.
SPECIFIC ACTIVITIES
Attend and participate in all Monthly Awards Ceremonies, Corporate Gatherings & Training Events. Read all newsletters and bulletins to remain current on corporate policies, procedures, and developments.
COMPETENCIES
Empowered: Operate effectively, even when things are not certain or the way forward is not clear.
Accountable: Take personal responsibility for decisions, actions, and failures and keep open to coaching, feedback and self-development.
Customer Focused: Build strong customer relationships and delivers customer-centric solutions
Collaborative: Work cooperatively with others across the organization to achieve shared objectives.
Communicative: Provide timely and helpful information to customers and teammates across the organization, verbally or in writing.
Tech Savvy: Adopt new technologies with a sense of vigor and excitement.
MEASUREMENTS OF SUCCESS
Effective communication with all departments
Ability to easily adapt to situations to assess the needs of each department
Customer Satisfaction
WORK ENVIRONMENT AND DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: Office
Possible Work Hazards: Minimal
Physical Demands: Light
This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by supervisory personnel, regardless of job title or routine job duties.
Embrace Home Loans is an Equal Opportunity and ADA compliant Employer, committed to diversity in the workplace.