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Community Standards Jobs (NOW HIRING)

A2

Community Standards Officer

Ann Arbor, MI · On-site

$21.88/hr

Enforcing parking and Community Standards ordinance violations within the City * Investigating complaints of parking and Community Standards ordinance violations * Issuing warnings to ensure ...

Springfield College

Community Director

Springfield, MA · On-site

$43K/yr

The CD also serves as a community standards hearing officer, has significant on-call responsibilities and provides support for central office functions and special projects as assigned. Actual ...

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Community Standards information

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$10

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How much do community standards jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for community standards in the United States is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.71 per hour, depending on experience, location, and employer.

What are community standards?

Community standards are a set of guidelines or rules that define acceptable behavior and content within a specific community, such as an online platform, social media site, or organization. These standards help maintain a safe, respectful, and inclusive environment for all members. They typically address issues like harassment, hate speech, misinformation, and spam. Enforcing community standards helps ensure that everyone can participate positively and feel protected within the community.

What are the key skills and qualifications needed to thrive as a community standards specialist, and why are they important?

To thrive as a Community Standards Specialist, you need strong analytical abilities, knowledge of policy enforcement, and often a background in communications, law, or relevant fields. Familiarity with content moderation systems, case management tools, and industry certifications such as Trust & Safety Professional Certification are typically required. Excellent judgment, effective communication, and resilience are vital soft skills for handling sensitive issues and engaging with diverse communities. These skills ensure consistent enforcement of guidelines, protect user safety, and foster a positive online environment.

What are some common challenges faced by professionals working in community standards, and how can they effectively address them?

Professionals in Community Standards often navigate the delicate balance between enforcing guidelines and fostering a positive, inclusive environment. Common challenges include handling sensitive reports, managing conflicts between community members, and staying updated on evolving policies. Effective communication, empathy, and thorough documentation are key to resolving issues fairly and transparently. Collaboration with legal, moderation, and customer support teams is also essential to ensure consistent policy enforcement across platforms.

What is the difference between Community Standards vs Content Moderators?

AspectCommunity StandardsContent Moderators
Role FocusEstablishing guidelines for acceptable behavior and contentMonitoring and removing content that violates guidelines
Required CredentialsKnowledge of platform policies, communication skillsSame as Community Standards, often with experience in moderation
Work EnvironmentPolicy development, community engagementContent review, online platforms
Industry UsageUsed by social media, online communitiesUsed by social media, forums, online platforms

Community Standards define the rules and guidelines for acceptable content and behavior, while Content Moderators enforce these rules by reviewing and removing violating content. Both roles require understanding platform policies and often overlap in skills and work environments, but Community Standards focus on policy creation, whereas Content Moderators focus on enforcement.

More about Community Standards jobs

What are the most commonly searched types of Community Standards jobs?

The most popular types of Community Standards jobs are:

What states have the most Community Standards jobs?

States with the most job openings for Community Standards jobs include:

What job categories do people searching Community Standards jobs look for?

The top searched job categories for Community Standards jobs are:

Community Standards jobs near you
Infographic showing various Community Standards job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,398 per year, or $18.5 per hour.

Community Standards Officer

Ann Arbor, MI • On-site

A2
Specialized Design Services • 1 - 10 employees
Learn more about A2external

$21.88/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

Job description

Starting Rate: $21.88
After hire, pay increases are dependent on length of service, advancement in the position, and other contractual factors.
This position is represented by the AFSCME union. For more information reference the AFSCME collective bargaining agreement: Collective Bargaining Agreements
Benefits offered for this opportunity: AFSCME Benefits Summary
The City of Ann Arbor offers a competitive wage and benefits package including medical, vision, dental, paid vacation, sick and holiday leave.
Essential Duties
  • Enforcing parking and Community Standards ordinance violations within the City
  • Investigating complaints of parking and Community Standards ordinance violations
  • Issuing warnings to ensure properties are compliant with City Community Standards ordinances
  • Maintaining and tabulating a daily log of activities
  • Documenting all parking and Community Standards ordinance violations
  • Working cooperatively with residents and property owners by explaining actions required to comply with Community Standards ordinances
  • Impounding vehicles for outstanding parking violations, obstructing public places or other infractions
  • Participating with community associations and merchants to develop effective enforcement and prevention programs for parking and Community Standards ordinance compliance

Related Work
  • Preparing necessary reports of inspections
  • Attending and testifying in court and at administrative proceedings concerning parking or Community Standards ordinance violations
  • Responding to citizen inquiries in an efficient and timely manner

Training & Experience Required:
  • High School Diploma or equivalent (G.E.D.)
  • At least 2 years of proven customer service experience

Preferred
  • Associates Degree in Criminal Justice or at least 62 completed credit hours in related field

Licensing Requirements
Valid MI driver's license
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, driving, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing and repetitive motions.
The ability to safely operate a motor vehicle as incumbents may be subjected to local travel. Incumbent must be able to walk for an extended period of time primarily in an outside environment, including exposure to inclement weather conditions.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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About A2

Sourced by ZipRecruiter

Industry

Specialized design services

Company size

1 - 10 Employees

Headquarters location

NY, US

Year founded

1985

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