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Community Standards Jobs (NOW HIRING)

HOALiving

Community Specialist

Saint George, UT ยท On-site

Perform community standards tours as scheduled with manager * Driving record will be reviewed * Organize bids, contracts and other community documents * Coordinate special mailings * Assist in vendor ...

HOALiving

Community Specialist

Draper, UT ยท On-site

Perform community standards tours as scheduled with manager * Driving record will be reviewed * Organize bids, contracts and other community documents * Coordinate special mailings * Assist in vendor ...

HOALiving

Community Specialist

Saint George, UT ยท On-site

Perform community standards tours as scheduled with manager * Driving record will be reviewed * Organize bids, contracts and other community documents * Coordinate special mailings * Assist in vendor ...

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How much do community standards jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for community standards in the United States is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Community Standards Specialist, and why are they important?

To thrive as a Community Standards Specialist, you need strong analytical abilities, knowledge of policy enforcement, and often a background in communications, law, or relevant fields. Familiarity with content moderation systems, case management tools, and industry certifications such as Trust & Safety Professional Certification are typically required. Excellent judgment, effective communication, and resilience are vital soft skills for handling sensitive issues and engaging with diverse communities. These skills ensure consistent enforcement of guidelines, protect user safety, and foster a positive online environment.

What is the difference between Community Standards vs Content Moderators?

AspectCommunity StandardsContent Moderators
Role FocusEstablishing guidelines for acceptable behavior and contentMonitoring and removing content that violates guidelines
Required CredentialsKnowledge of platform policies, communication skillsSame as Community Standards, often with experience in moderation
Work EnvironmentPolicy development, community engagementContent review, online platforms
Industry UsageUsed by social media, online communitiesUsed by social media, forums, online platforms

Community Standards define the rules and guidelines for acceptable content and behavior, while Content Moderators enforce these rules by reviewing and removing violating content. Both roles require understanding platform policies and often overlap in skills and work environments, but Community Standards focus on policy creation, whereas Content Moderators focus on enforcement.

What are community standards?

Community standards are a set of guidelines or rules that define acceptable behavior and content within a specific community, such as an online platform, social media site, or organization. These standards help maintain a safe, respectful, and inclusive environment for all members. They typically address issues like harassment, hate speech, misinformation, and spam. Enforcing community standards helps ensure that everyone can participate positively and feel protected within the community.

What are some common challenges faced by professionals working in Community Standards, and how can they effectively address them?

Professionals in Community Standards often navigate the delicate balance between enforcing guidelines and fostering a positive, inclusive environment. Common challenges include handling sensitive reports, managing conflicts between community members, and staying updated on evolving policies. Effective communication, empathy, and thorough documentation are key to resolving issues fairly and transparently. Collaboration with legal, moderation, and customer support teams is also essential to ensure consistent policy enforcement across platforms.
More about Community Standards jobs
What are the most commonly searched types of Community Standards jobs? The most popular types of Community Standards jobs are:
What states have the most Community Standards jobs? States with the most job openings for Community Standards jobs include:
What job categories do people searching Community Standards jobs look for? The top searched job categories for Community Standards jobs are:
Community Standards jobs near you
Infographic showing various Community Standards job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,398 per year, or $18.5 per hour.

Community Specialist

HOALiving

Saint George, UT โ€ข On-site

Full-time

Posted 4 days ago

Job description

Salary:

JOB SUMMARY:

Association management company seeks team member for the role of Community Specialist. This position plays a critical role in delivering exceptional service to the clients we manage.

Qualified candidates have strong customer service skills, are organized, work well in a team setting and have the ability to learn from experience. The Community Specialist must comply with the established policies and procedures.

SCOPE:

The Community Specialist reports directly to the Senior Community Specialist, while taking direction and performing tasks as requested by their assigned Community Manager, Director of Community Management and Vice President, as well as periodic requests from other executive staff members. This position is responsible for providing support to managers in the assigned portfolio. This includes, but is not limited to, communications (oral and written), generating documents and organizing electronic records.


Qualifications

RESPONSIBILITES:

Board Member & Homeowner Correspondence

  • Responding to homeowner inquiries via telephone, action items, email, or other
  • Updating homeowner account notes
  • Sending and tracking violation letters through Vantaca
  • Review and organize architectural requests
  • Organizing and sending community newsletters
  • Creating and tracking maintenance work orders through Vantaca
  • Backup Customer Service Representative phone queue as necessary

General Support to Community Managers

  • Assist Community Managers in all functions
  • Periodically attend association meetings if/when requested
  • Track insurance renewals and bids through Vantaca
  • Scanning and electronic filing of documents
  • Perform community standards tours as scheduled with manager
    • Driving record will be reviewed
  • Organize bids, contracts and other community documents
  • Coordinate special mailings
  • Assist in vendor management tasks
  • Entry System Management (pool fobs and gate)
  • Maintain multiple amenity reservations as applicable to the communities.


KNOWLEDGE, SKILLS & ABILITIES:

Knowledge:

The position requires knowledge in the following areas:

  • Understanding of Microsoft products
  • Ability to maintain a high level of accuracy and organization dealing with homeowner accounts and correspondence

Skills:

The incumbent must possess the following skills:

  • Excellent interpersonal skills
  • Analytical and problem-solving skills
  • Effective verbal, written, and listening communication skills
  • Very effective organizational skills
  • Computer skills including the ability to proficiently operate spreadsheets, relational databases, word processing programs, and e-mail as well as type a minimum of 45 wpm

Personal Attributes:

The incumbent must also demonstrate the following personal attributes:

  • Be honest, trustworthy and respectful
  • Be flexible and adaptable
  • Demonstrate sound work ethics
  • Pleasant demeanor
  • Good sense of humor
  • Good personal hygiene


EDUCATION & WORK EXPERIENCE QUALIFICATIONS:

Physical Demands:

The Community Specialist may spend long hours sitting/standing and using office equipment and computers but may also require walking community site visits. This position also requires some lifting of supplies and materials from time to time.

Environmental Conditions:

This position is located in a busy, open area office. The incumbent will be faced with interruptions and must meet with others on a regular basis.

Mental Demands:

There are a number of deadlines associated with this position, which may cause stress. The incumbent must deal with a wide variety of people on various issues.