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Housing Operations Assistant Jobs in Needham, MA

MCPHS University

Housing Operations Manager

Boston, MA · On-site

Support Residence Life operations and functions, including move-in and move-out, Resident Assistant ... Demonstrated experience with housing software (Adirondack or related housing management systems)

Berklee

Housing Community Assistant

Boston, MA · On-site

$16.97/hr

Each HCA will be responsible for a maximum of 10 office hours each week and will work with the Assistant Director for Residential and Housing Operations or their designee to create a schedule.

Wit

Residential Community Director

Boston, MA

Housing and Residential Education staff also support students in their operational needs through ... Student Conduct and Restorative Practices :Assist with the management of the University Probation ...

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Housing Operations Assistant information

See Needham, MA salary details

$12

$21

$33

How much do housing operations assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for housing operations assistant in Needham, MA is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.38 per hour, depending on experience, location, and employer.

What is a housing operations assistant?

Housing Operations Assistants are staff members who support the day-to-day management of residential facilities, such as student dormitories or apartment complexes. Their responsibilities typically include assisting with move-in and move-out processes, responding to maintenance requests, ensuring safety policies are followed, and providing customer service to residents. They often work closely with housing managers and other staff to ensure a smooth and comfortable living environment for residents. This role may also involve administrative tasks like record-keeping and coordinating events or inspections.

What skills and qualifications are needed to be a housing operations assistant?

To thrive as a Housing Operations Assistant, you need organizational skills, attention to detail, and a background in property management or administrative support, often with a relevant associate degree or experience. Familiarity with property management software, MS Office, and basic maintenance tracking systems is typically required. Strong communication, problem-solving, and customer service skills help you effectively address resident concerns and support team operations. These skills are crucial for ensuring smooth housing operations, resident satisfaction, and efficient management of daily tasks.

What are common challenges faced by housing operations assistants, and how can they be managed?

Housing Operations Assistants often juggle multiple responsibilities such as coordinating move-ins and move-outs, addressing resident concerns, and maintaining accurate records. Common challenges include managing high volumes of requests during peak periods and ensuring effective communication between residents, maintenance staff, and management. Developing strong organizational skills, staying proactive with scheduling, and utilizing digital management systems can help manage workload and prevent issues from escalating. Regular training and open communication with the team further support success in this dynamic role.

What is the difference between Housing Operations Assistant vs Housing Coordinator?

AspectHousing Operations AssistantHousing Coordinator
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer additional certifications or experience
Work EnvironmentOffice settings, on-site housing facilities, administrative tasksOffice and on-site housing management, client interaction
Employer & IndustryNonprofits, government agencies, property management firmsHousing agencies, property management companies, nonprofits
Search & Comparison IntentUnderstanding entry-level housing support rolesManaging housing operations and tenant relations

The Housing Operations Assistant typically handles administrative and support tasks related to housing management, often focusing on day-to-day operations. In contrast, the Housing Coordinator usually takes on a more active role in coordinating housing services, tenant communication, and program implementation. Both roles are essential in housing management but differ in scope and responsibilities.

Is a housing operations assistant a stressful job?

A housing operations assistant role can be stressful due to managing multiple tasks such as tenant communication, maintenance coordination, and administrative duties. The level of stress often depends on workload, organizational environment, and experience with property management systems. Strong organizational skills and the ability to handle customer interactions can help mitigate stress in this position.

What cities near Needham, MA are hiring for Housing Operations Assistant jobs?

Cities near Needham, MA with the most Housing Operations Assistant job openings:

Housing Operations Assistant jobs near you
Infographic showing various Housing Operations Assistant job openings in Needham, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,905 per year, or $21.6 per hour.

Housing Operations Manager

MCPHS University

Boston, MA • On-site

Full-time

Re-posted 15 days ago

Job description

The Department of Residence Life seeks a Housing Operations Manager to manage all aspects of housing operations for the MCPHS Boston and Worcester campuses. Reporting to the Director of Residence Life, the housing operations manager is the lead for housing assignments, occupancy management, key management, opening/closing, and various additional residential logistics. This is a full-time, live-off position based in Boston and requires the ability to work on campus 4 days per week with one remote day.
Operations (80%)
  • Serve as the lead administrator of The Housing Director- Adirondack housing management software. Responsible for all housing assignments for Boston and Worcester residential students for our year-round residential operations.
  • Manage the development and implementation of all housing processes including the room selection process and assignment process for both new and returning students.
  • Develop, coordinate, and distribute all housing communications to students, families, and campus partners regarding housing applications, assignments, room selection, move-in, move-out, break housing, and operational deadlines.
  • Ensure the accuracy and integrity of housing data across all university systems through regular audits, reconciliation, and quality assurance processes.
  • Manage the room change process working with students and staff to facilitate the move, key exchange, and appropriate database updates.
  • Maintain rosters, room inventory, and occupancy reports for all residential buildings including spaces owned by MCPHS and spaces shared with area colleges
  • Work closely with campus partners like Student Financial Services (SFS), Student Accounts, Office of Admission, Office of Student Access and Accommodations (OSAA), and the Registrar's Office.
  • Oversee full residential key inventory, including processing lost keys, issuing fees as necessary, preparing keys for distribution at move-in, and processing and storing keys upon move-out.
  • Develop and maintain historical and predictive reporting related to housing occupancy, applicant conversion, deposit yield, summer melt, and future residential demand.

Residence Life General (20%)
  • Manage Residence Life inbox and department phone calls and responds to student questions regarding housing and housing needs.
  • Support Residence Life operations and functions, including move-in and move-out, Resident Assistant training, orientation, etc.
  • Serve as a member of the Division of Student Affairs and attend training and professional development opportunities and support initiatives and programs like commencement and orientation.
  • Additional responsibilities may be assigned by supervisor.

Required:
  • Bachelor's degree in Higher Education or related field, Masters preferred.
  • At least two years of post-graduate experience in college residential living environments and in facilitating technical administrative processes (preferred).
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities and meet deadlines.
  • Demonstrated experience with housing software (Adirondack or related housing management systems).
  • Demonstrated experience with efficiently and accurately manipulating large data sets in Microsoft Excel.
  • Ability to perform well under pressure and demonstrate problem-solving skills.
  • Ability to exercise exceptional judgment, ensure strict privacy of student information, and demonstrate outstanding professionalism across a range of situations.

Physical Requirements:
  • Standing, sitting, manual dexterity, ability to be mobile between buildings and office area.
  • Manual dexterity to use computer, maintain files.
  • Ability to be physically in attendance at designated worksite during schedule work hours. After-hours work may be necessary for events.

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