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Hotel Supervisor Jobs (NOW HIRING)

Boyd Gaming

Hotel Supervisor

Kansas City, MO · On-site

The Hotel Supervisor assists the Hotel Manager in overseeing daily front desk operations, including the supervision of hotel staff and the delivery of exceptional service to hotel guests. This ...

New

Yugo

Hotel Supervisor

Urbana, IL · On-site

$24 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Hotel Supervisor at plays a key role in delivering an outstanding guest experience by ensuring a welcoming, professional, and efficient environment. This role is responsible for overseeing front ...

New

Goldenent

Hotel Supervisor

Las Vegas, NV · On-site

As the Hotel Supervisor, you play a vital leadership role in ensuring the seamless operation of key guest service departments, including Front Desk, VIP Services, Rooms Control, Bell/Baggage, and ...

Yurok Tribe (CA)

YEDC - Hotel Supervisor

Klamath, CA

$20.66/hr

Hotel Supervisor DEPT: Hotel Guest Services FLSA: Non Exempt DATE: 04/2025 REPORTS TO: General Manager SALARY GRADE: GS 3 ($20.66) Our philosophy in Yurok Country is to create legendary adventures ...

Benchmark

Overnight Hotel Supervisor

College Station, TX · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Overnight Hotel Supervisor is responsible for maintaining property safety, security, addressing guest needs, and executing engineering and rooms duties as applicable. We are looking for qualified ...

Yurok Tribe

YEDC - Hotel Supervisor

Klamath, CA · On-site

$20.66/hr

Hotel Supervisor DEPT: Hotel Guest Services FLSA: Non Exempt DATE: 04/2025 REPORTS TO: General Manager SALARY GRADE : GS 3 ($20.66) Our philosophy in Yurok Country is to create legendary adventures ...

dtlvgroup

the D - Hotel - Supervisor

Las Vegas, NV · On-site

Hotel Supervisor DEPARTMENT: Hotel STATUS: Full-Time JOB SUMMARY: Directly responsible for the daily coordination of the front of the house, including the bellmen and front desk agents. Also ...

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Hotel Supervisor information

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$33K

$64.1K

$131K

How much do hotel supervisor jobs pay per year?

As of Aug 20, 2026, the average yearly pay for hotel supervisor in the United States is $64,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a hotel supervisor?

A Hotel Supervisor manages the daily operations of a hotel to ensure smooth functioning and excellent guest service. They oversee staff, handle customer complaints, monitor housekeeping and front desk operations, and ensure compliance with hotel policies. They also assist in training employees and maintaining quality standards. Strong leadership, problem-solving, and communication skills are essential for this role.

What skills and qualifications are needed to be a hotel supervisor?

To thrive as a Hotel Supervisor, you need experience in hospitality management, leadership, and staff coordination, typically supported by a degree in hospitality or substantial industry experience. Familiarity with property management systems (PMS), reservation platforms, and health and safety regulations is essential. Exceptional communication, conflict resolution, and customer service skills set standout supervisors apart and help foster positive guest experiences. These abilities ensure smooth daily operations, satisfied guests, and a motivated team—key factors in a successful hotel environment.

What are the typical career advancement opportunities for a hotel supervisor?

Hotel Supervisors often have strong opportunities for career growth within the hospitality industry, such as advancing to Assistant Manager, Front Office Manager, or General Manager positions. The experience gained in supervising staff, managing guest relations, and handling hotel operations prepares you for higher-responsibility roles where leadership and operational expertise are crucial. Many hotels also offer leadership development programs, on-the-job training, and the chance to work across different departments to broaden your skills. Demonstrating initiative, achieving performance targets, and building strong guest satisfaction can accelerate your career progression in this dynamic field.

How do you become a hotel supervisor?

To become a hotel supervisor, candidates typically need previous experience in hotel or hospitality roles, such as front desk or housekeeping, along with strong leadership and communication skills. Many employers prefer candidates with a high school diploma or equivalent, and some may require or prefer relevant certifications or training in hospitality management. Advancement often involves gaining experience, demonstrating reliability, and developing managerial abilities.
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Hotel Supervisor jobs near you
Infographic showing various Hotel Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $64,068 per year, or $30.8 per hour.

Hotel Supervisor

Boyd Gaming

Kansas City, MO • On-site

Full-time

Posted 2 days ago

New

Boyd Gaming rating

7.0

Company rating: 7.0 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

76th of 164 rated casinos

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Hotel Supervisor assists the Hotel Manager in overseeing daily front desk operations, including the supervision of hotel staff and the delivery of exceptional service to hotel guests. This position requires strong leadership capabilities, operational expertise, and a commitment to maintaining the highest standards of hospitality and customer satisfaction.

ESSENTIAL JOB FUNCTIONS/DUTIES:

  • Recruit, supervise, train, and evaluate hotel staff members; provide constructive performance feedback and professional development guidance as needed.
  • Develop and maintain weekly work schedules while ensuring accurate time and attendance record-keeping.
  • Respond promptly and accurately to guest inquiries regarding hotel procedures, policies, and property information.
  • Address and resolve guest complaints and disputes in a professional and courteous manner.
  • Perform front desk and hotel clerk duties as required to support operational continuity.
  • Maintain comprehensive knowledge of room rates, room types, availability, hotel policies, and operational procedures.
  • Operate computer systems and software applications for front desk operations and administrative functions.
  • Maintain strict accountability and proper management of guest promotional materials and coupon inventory.
  • Ensure departmental compliance with all applicable company policies and regulatory requirements.
  • Execute additional projects and duties as assigned by management to support hotel operations and strategic objectives.
Qualifications

REQUIRED QUALIFICATIONS:

  • Hotel Management Software Proficiency: Advanced ability to operate hotel management systems, reservations software, and front desk applications. Capable of troubleshooting basic technical issues and maintaining accurate data entry.
  • Customer Service & Communication: Excellent interpersonal and communication skills with proven ability to handle guest inquiries, resolve complaints professionally, and work effectively with diverse teams.
  • Compliance Knowledge: Understanding of company policies and applicable local, state, and federal regulations. Ability to obtain and maintain required certifications and licenses.

PREFERRED QUALIFICATIONS:

  • 3+ Years Front Desk Experience: Demonstrated experience in front desk operations or guest-facing hospitality roles with proven competency in reservations and guest interactions.
  • Supervisory Experience: Prior experience in a supervisory or management role within hospitality, with demonstrated ability to train, mentor, and evaluate team members.
  • Industry Certification: Current or previous hospitality industry certifications relevant to hotel operations or guest services management.
Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

What Boyd Gaming employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Boyd Gaming

Sourced by ZipRecruiter

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Las Vegas, NV, US

Year founded

1975

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