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Hotel Back Office Jobs (NOW HIRING)

Grand Beach Suites Hotel

PORTER BACK

Miami Beach, FL · On-site

$16/hr

... the hotel's personal appearance standards « Follows OSHA regulations and policies/procedures set ... and back office areas « Cleans back of the house windows as needed « Attends all department ...

The Lloyd Hotel

Front Office Supervisor

Stamford, CT · On-site

Organize Grab n Go stock and back-office inventory when order arrives, making sure that the order ... Engage with hotel guests in person and over the phone, help with any questions they may have.

Grand Beach Suites Hotel

PORTER BACK

Miami Beach, FL · On-site

$16/hr

... with hotel standards « Cleans and sanitizes assigned public and back of the house areas ... and back office areas « Cleans back of the house windows as needed « Attends all department ...

Loews Hotels

Rooms Controller

Manhattan, NY · On-site

Maintains proper stock of all supplies in Back Office Area * Executes emergency procedures in accordance with hotel standards * Notifies appropriate individuals and departments of any problems or ...

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How much do hotel back office jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for hotel back office in the United States is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.67 per hour, depending on experience, location, and employer.

What is a Hotel Back Office job?

A Hotel Back Office job involves administrative and support tasks that help ensure smooth hotel operations. This includes managing reservations, handling billing and invoices, coordinating with front office and housekeeping, and maintaining records. Employees in this role may also assist with inventory management, payroll processing, and vendor communication. While they don’t interact with guests as much as front-office staff, their work is essential for overall efficiency and guest satisfaction. Strong organizational and communication skills are crucial for success in this role.

What are the typical daily responsibilities of a Hotel Back Office professional?

A Hotel Back Office professional is primarily responsible for managing administrative tasks such as processing reservations, maintaining financial records, overseeing night audits, and coordinating internal communications. They ensure that all documentation is accurate, support payroll and accounting functions, and assist with inventory or supply management. Collaboration with the front-of-house staff is common to resolve guest inquiries and ensure smooth operations. This role is crucial for keeping the hotel's internal processes running efficiently and ensuring all departments have the support they need.

What are the key skills and qualifications needed to thrive in the Hotel Back Office position, and why are they important?

To thrive as a Hotel Back Office professional, you typically need strong organizational skills, attention to detail, and a solid understanding of administrative processes, often supported by a background in hospitality management or business administration. Familiarity with hotel management software (such as Opera, PMS systems), bookkeeping tools, and proficiency in Microsoft Office Suite are essential for managing reservations, billing, and internal reporting. Excellent communication, problem-solving abilities, and teamwork make a candidate stand out in this support-oriented role. These skills and qualities are crucial for ensuring seamless hotel operations and supporting the front-of-house team effectively.

More about Hotel Back Office jobs
What cities are hiring for Hotel Back Office jobs? Cities with the most Hotel Back Office job openings:
What are the most commonly searched types of Hotel Back Office jobs? The most popular types of Hotel Back Office jobs are:
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Hotel Back Office jobs near you
Infographic showing various Hotel Back Office job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,314 per year, or $17.5 per hour.

Administrative Office Assistant

Hampton Bar Harbor

Bar Harbor, ME • On-site

$15.50 - $20.50/hr

Full-time

Posted 17 days ago

Job description

Position Overview

We are looking for a skilled Office Associate to manage and maintain administrative processes for our company. Hands-on responsibility for managing the hotel back office functions in a professional and efficient manner. This position interacts with many departments, and is mission critical in making our team function smoothly.

Job duties include purchasing inventory for all departments, maintaining supply levels to support hotel operations. You will assist with recruiting and onboarding new team members, as well as manage our employee housing assets. You will also carry out relevant administrative duties to support our management team (e.g. responding to guests via email and being a local point of contact for service vendors).

The ideal candidate has experience in various office operations as well as hospitality or customer service environments. They have a great attitude, work well collaboratively as well as independently, and are organized and able to solve problems.


Perform daily operations that support the management team, helping all departments and team members work efficiently. Undertake operations and marketing tasks, collaborating with department leaders to ensure smooth running of company administrative functions.


Specific Duties

  • Manage phone calls and all business correspondence with vendors and guests
  • Review and prepare daily bank deposits, report and resolve overages / shortages
  • Manage supply ordering and purchase inventory for all departments to support hotel operations
  • Maintain document management system, update physical and digital records for employees, vendors, etc.
  • Maintain all state, local, and Hilton brand compliance documents for various departments
  • Maintain company training and policy documents, coordinate with management team and update as needed
  • Assist with team member recruitment, and travel arrangements for staff as needed
  • Manage employee onboarding process (e.g. payroll documents, online account setup, etc.)
  • Assist department leaders with team member training modules as needed
  • Schedule and facilitate staff meetings for all departments
  • Oversight of company housing properties with maintenance staff
  • Assist with hotel Guest Services operations as needed
  • Assist with content creation and curation for company social media

Requirements

  • Previous experience as Office Administrator, Marketing Assistant, or equivalent role
  • Working knowledge of Excel and Google Workspace software (e.g. Google Sheets, Google Drive, etc.)
  • Knowledge of Canva, Adobe Photoshop, or equivalent tools preferred
  • Outstanding communication and interpersonal abilities, excellent writing and editing skills
  • A positive team player with a “can-do” attitude
  • Ability to handle sensitive and confidential information
  • Solid time-management skills with the ability to prioritize tasks and pivot as needed
  • Self-motivated to perform at the highest level with minimal oversight
  • High degree of accuracy and attention to detail

Benefits

This year-round position has some schedule flexibility in the off-season, giving you the opportunity to travel and explore the world using your Hilton employee travel benefits!