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Hotel Back Office Jobs (NOW HIRING)

... with hotel standards « Cleans and sanitizes assigned public and back of the house areas ... and back office areas « Cleans back of the house windows as needed « Attends all department ...

NY · On-site

$120 - $155/hr

Responsible for reviewing the daily line-up sheet sent to the hotel. * Responsible for maintaining proper organization of the front desk and back-office areas. * Incorporate/inventory management ...

Hotel Night Audit

Gilbert, AZ · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • PTO

Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly ... Clean lobby, vending room, breakfast room, and back-office area. Occasionally work on laundry ...

Showing results 21-40

Hotel Back Office information

See salary details

$6

$17

$27

How much do hotel back office jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for hotel back office in the United States is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.67 per hour, depending on experience, location, and employer.

What is a hotel back office?

A Hotel Back Office job involves administrative and support tasks that help ensure smooth hotel operations. This includes managing reservations, handling billing and invoices, coordinating with front office and housekeeping, and maintaining records. Employees in this role may also assist with inventory management, payroll processing, and vendor communication. While they don’t interact with guests as much as front-office staff, their work is essential for overall efficiency and guest satisfaction. Strong organizational and communication skills are crucial for success in this role.

What are the typical daily responsibilities of a hotel back office professional?

A Hotel Back Office professional is primarily responsible for managing administrative tasks such as processing reservations, maintaining financial records, overseeing night audits, and coordinating internal communications. They ensure that all documentation is accurate, support payroll and accounting functions, and assist with inventory or supply management. Collaboration with the front-of-house staff is common to resolve guest inquiries and ensure smooth operations. This role is crucial for keeping the hotel's internal processes running efficiently and ensuring all departments have the support they need.

What are the key skills and qualifications needed to thrive in the hotel back office position, and why are they important?

To thrive as a Hotel Back Office professional, you typically need strong organizational skills, attention to detail, and a solid understanding of administrative processes, often supported by a background in hospitality management or business administration. Familiarity with hotel management software (such as Opera, PMS systems), bookkeeping tools, and proficiency in Microsoft Office Suite are essential for managing reservations, billing, and internal reporting. Excellent communication, problem-solving abilities, and teamwork make a candidate stand out in this support-oriented role. These skills and qualities are crucial for ensuring seamless hotel operations and supporting the front-of-house team effectively.

More about Hotel Back Office jobs

What cities are hiring for Hotel Back Office jobs?

Cities with the most Hotel Back Office job openings:

What are the most commonly searched types of Hotel Back Office jobs?

The most popular types of Hotel Back Office jobs are:

What states have the most Hotel Back Office jobs?

States with the most job openings for Hotel Back Office jobs include:

Infographic showing various Hotel Back Office job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,314 per year, or $17.5 per hour.

PORTER BACK

Grand Beach Suites Hotel

Miami Beach, FL • On-site

$16/hr

Full-time

Re-posted 10 days ago


Job description

Job Summary

Ensures the highest level of cleanliness and safety in all public and back of the house areas. Promotes excellent public relations and 100% satisfaction. Works as a valuable member of a dedicated professional team.

Job Specifications

Qualifications

« Good service skills

« Ability to work as part of a dynamic team to consistently deliver a quality product

« Basic English language skills

« Able to handle objects, reach with arms and hands, push a cart weighing 100-150 lbs., and lift 50-70 lbs.

« Knowledge of and ability to use Resilient Floor cleaning/polishing and carpet shampoo equipment

« Able to work a flexible schedule, including weekends and holidays

Job Specific

« Reports to work as scheduled, in proper uniform, in accordance with the hotel’s personal appearance standards

« Follows OSHA regulations and policies/procedures set forth by Housekeeping department

« Applies excellent guest relations skills when interacting with guests

« Consistently maintains a positive attitude

« Encourages a positive attitude among Team Members

« Anticipates needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction

« Performs all duties in a timely and professional manner

« Applies teamwork skills at all times

« Cleans/maintains exterior grounds of building, sweeps floors and sidewalks; cleans doors, frames, signs, and windows

« Cleans and dusts lobby areas

« Uses proper chemicals when cleaning as described by the department’s procedures

« Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department

« Turns lost and found items into Housekeeping Manager in accordance with hotel standards

« Cleans and sanitizes assigned public and back of the house areas

« Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners

« Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces

« Transfers and stocks all supplies from Receiving as directed

« Ensures that the Housekeeping storeroom is neat, organized, and secure

« Assists in the cleaning and restocking of Room Attendant mobile transports

« Uses glass washer to clean glasses

« Refills all spray bottles with cleaning chemicals

« Wipes down and/or cleans Room Attendant mobile transport equipment

« Cleans chandeliers

« Properly uses and maintains equipment and supplies

« Maintains excellent condition of grounds, floors, carpets, etc.

« Cleans ashtrays and ash urns

« Cleans elevator doors, tracks and foyers

« Washes doors

« Vacuums, sweeps and mops hallways

« Cleans interior windows

« Cleans door jams and fire boxes

« Cleans and mops stairwells, cleans handrails

« Replaces burned out light bulbs according to established procedures

« Moves furniture in rooms as required

« Cleans spots on walls

« Removes room service trays from hallways and stores them in designated room

« Cleans spots on carpets

« Assists Attendants by emptying trash, takes trash to the compactor

« Cleans offices according to established schedule

« Cleans Reception Desk and back office areas

« Cleans back of the house windows as needed

« Attends all department meetings as scheduled

« Fills Attendant bottles with chemicals according to department guidelines

« Checks all vacuums used by Room Attendants

« Completes in a timely manner all daily cleaning items for the specific public area assigned

« Special projects and other duties as assigned

General

« Promotes and applies teamwork skills at all times

« Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

« Is polite, friendly, and helpful to guests, management and fellow Team Members

« Executes emergency procedures in accordance with hotel standards

« Complies with required safety regulations and procedures

« Attends appropriate hotel meetings and training sessions

« Maintains cleanliness and excellent condition of equipment and work area

« Complies with hotel standards, policies and rules

« Recycles whenever possible

« Remains current with hotel information and changes

« Complies with hotel uniform and grooming standards

Job Specific

« Reports to work as scheduled, in proper uniform, in accordance with the hotel’s personal appearance standards

« Follows OSHA regulations and policies/procedures set forth by Housekeeping department

« Applies excellent guest relations skills when interacting with guests

« Consistently maintains a positive attitude

« Encourages a positive attitude among Team Members

« Anticipates needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction

« Performs all duties in a timely and professional manner

« Applies teamwork skills at all times

« Cleans/maintains exterior grounds of building, sweeps floors and sidewalks; cleans doors, frames, signs, and windows

« Cleans and dusts lobby areas

« Uses proper chemicals when cleaning as described by the department’s procedures

« Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department

« Turns lost and found items into Housekeeping Manager in accordance with hotel standards

« Cleans and sanitizes assigned public and back of the house areas

« Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners

« Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces

« Transfers and stocks all supplies from Receiving as directed

« Ensures that the Housekeeping storeroom is neat, organized, and secure

« Assists in the cleaning and restocking of Room Attendant mobile transports

« Uses glass washer to clean glasses

« Refills all spray bottles with cleaning chemicals

« Wipes down and/or cleans Room Attendant mobile transport equipment

« Cleans chandeliers

« Properly uses and maintains equipment and supplies

« Maintains excellent condition of grounds, floors, carpets, etc.

« Cleans ashtrays and ash urns

« Cleans elevator doors, tracks and foyers

« Washes doors

« Vacuums, sweeps and mops hallways

« Cleans interior windows

« Cleans door jams and fire boxes

« Cleans and mops stairwells, cleans handrails

« Replaces burned out light bulbs according to established procedures

« Moves furniture in rooms as required

« Cleans spots on walls

« Removes room service trays from hallways and stores them in designated room

« Cleans spots on carpets

« Assists Attendants by emptying trash, takes trash to the compactor

« Cleans offices according to established schedule

« Cleans Reception Desk and back office areas

« Cleans back of the house windows as needed

« Attends all department meetings as scheduled

« Fills Attendant bottles with chemicals according to department guidelines

« Checks all vacuums used by Room Attendants

« Completes in a timely manner all daily cleaning items for the specific public area assigned

« Special projects and other duties as assigned

General

« Promotes and applies teamwork skills at all times

« Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

« Is polite, friendly, and helpful to guests, management and fellow Team Members

« Executes emergency procedures in accordance with hotel standards

« Complies with required safety regulations and procedures

« Attends appropriate hotel meetings and training sessions

« Maintains cleanliness and excellent condition of equipment and work area

« Complies with hotel standards, policies and rules

« Recycles whenever possible

« Remains current with hotel information and changes

« Complies with hotel uniform and grooming standards

Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.