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Help Tech Chat Support Jobs (NOW HIRING)

We Insure

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Customer Service Representative

Austin, TX · On-site

$20 - $23.50/hr

... chat support, and case work, with occasional outbound follow up. You'll help clients navigate coverage while delivering a clear and efficient service experience in a high volume environment. Position ...

Urgent

Taxwell

Product Support

We strive to build a team of like-minded experts in both tax and technology who align with our ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...

Zelis

Client Support Specialist

Boston, MA

$19.50 - $26.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Zelis

Client Support Specialist

Morristown, NJ

$18.50 - $25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Zelis

Client Support Specialist

Saint Louis, MO

$17.50 - $23.50/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Zelis

Client Support Specialist

Saint Petersburg, FL

$17 - $23/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Zelis Healthcare, LLC

Client Support Specialist

Boston, MA · On-site

$19.50 - $26.50/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Zelis

Client Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Zelis

Client Support Specialist

Boston, MA · On-site

$19.50 - $26.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

TRAPP TECHNOLOGY INC

IT Help Desk

Phoenix, AZ · On-site +1

$17 - $24/hr

We help organizations simplify technology, improve security, and support growth through proactive ... tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and ...

360care

Helpdesk Tech

Louisville, KY

$19.25 - $26/hr

This position is responsible for providing prompt technical assistance and support through ... Respond to IT service requests to our contact center via email, chat and/or customer-facing portal ...

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Showing results 21-40

All JobsHelp Tech Chat Support Jobs

Help Tech Chat Support information

See salary details

$27K

$43.5K

$66K

How much do help tech chat support jobs pay per year?

As of Jul 31, 2026, the average yearly pay for help tech chat support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

More about Help Tech Chat Support jobs
What cities are hiring for Help Tech Chat Support jobs? Cities with the most Help Tech Chat Support job openings:
What states have the most Help Tech Chat Support jobs? States with the most job openings for Help Tech Chat Support jobs include:
What job categories do people searching Help Tech Chat Support jobs look for? The top searched job categories for Help Tech Chat Support jobs are:
Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in the United States as of July 2026, with employment types broken down into 5% Locum Tenens, 51% Full Time, 5% Part Time, and 39% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Customer Service Representative

We Insure

Austin, TX • On-site

Urgent

$20 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

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Job description

Your Impact.

As a Customer Experience Specialist at We Insure, you’ll support policyholders, producers, lenders, and partners by managing inbound calls, chat support, and case work, with occasional outbound follow up. You’ll help clients navigate coverage while delivering a clear and efficient service experience in a high volume environment.

Position Details.

  • Start Date: September 8, 2026
  • Hourly Pay: $20.00-$23.50/hour, based on experience.
  • Location: 2010 E 6th St, Austin, TX. This is a full time onsite role if you reside in the greater Austin area.
  • Open to remote candidates in Florida.
  • Schedule: Full-time, with paid training.
  • License: Texas Property and Casualty license preferred. Willingness to obtain required. We Insure covers exam fees for new hires.
  • Experience: 1+ year of call center experience required. Insurance experience preferred

What You’ll Do.

  • Serve as the first point of contact for inbound calls and chat support
  • Handle billing questions, policy changes, and cancellation
  • Navigate multiple carrier systems to resolve requests accurately
  • Work in a high volume contact center environment across multiple carriers
  • Maintain performance metrics for quality, handle time, and attendance
  • Document all interactions clearly and professionally
  • Support customer retention and identify opportunities to expand coverage

What You’ll Bring.

  • 2+ years of customer service experience, including call center experience
  • Clear communication skills and attention to detail
  • Ability to multitask across systems and platforms
  • Reliable, adaptable, and team oriented
  • Comfort working in a fast paced, metrics driven environment

Join a company that values passion, precision, and people. Apply today to start your career with We Insure.