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Healthcare Receptionist Jobs in Indiana (NOW HIRING)

Receptionist

Elkhart, IN

$15 - $19.75/hr

... care. Receptionists also work closely with other staff to ensure effective communication. Job ... Maintaining safe, secure and healthy work environment by establishing and following standards and ...

Receptionist

Elkhart, IN · On-site

$15 - $19.75/hr

... care. Receptionists also work closely with other staff to ensure effective communication. Job ... Maintaining safe, secure and healthy work environment by establishing and following standards and ...

Receptionist

Elkhart, IN · On-site

$15.25 - $20/hr

... care. Receptionists also work closely with other staff to ensure effective communication. Job ... Maintaining safe, secure and healthy work environment by establishing and following standards and ...

Receptionist

Osgood, IN · On-site

$14.50 - $19/hr

Manderley Healthcare Center - Osgood, IN Manderley Healthcare Center is seeking a professional and customer-focused Receptionist to join our skilled nursing facility in Osgood, IN. The primary ...

Receptionist

Osgood, IN

$14.50 - $19/hr

Manderley Healthcare Center - Osgood, IN Manderley Healthcare Center is seeking a professional and customer-focused Receptionist to join our skilled nursing facility in Osgood, IN. The primary ...

Receptionist

Bloomington, IN

$13.75 - $18.25/hr

As a member of Prime Healthcare, a Top-15 hospital system in the United States, Monroe Hospital is ... The Radiology Receptionist/ File Clerk perform clerical duties for the Radiology Department such as ...

Receptionist

Bloomington, IN · On-site

$13.75 - $18/hr

As a member of Prime Healthcare, a Top-15 hospital system in the United States, Monroe Hospital is ... Responsibilities The Radiology Receptionist/ File Clerk perform clerical duties for the Radiology ...

Receptionist

Avon, IN · On-site

$15 - $20/hr

) Receptionist Majestic Care of Avon is looking for a Receptionist to join our team's mission and ... Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve. Our ...

Receptionist

Avon, IN · On-site

$15 - $20/hr

Receptionist Majestic Care of Avon is looking for a Receptionist to join our team's mission and ... Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve. Our ...

New

Receptionist

Columbus, IN · On-site

$14.75 - $19.25/hr

Receptionists are a valuable member of our health care team who work to provide appropriate office support necessary to an effective operation using the philosophy, objectives and policies of this ...

Receptionist

Columbus, IN · On-site

$13.50 - $17.75/hr

Receptionists are a valuable member of our health care team who work to provide appropriate office support necessary to an effective operation using the philosophy, objectives and policies of this ...

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Healthcare Receptionist information

See Indiana salary details

$10

$16

$21

How much do healthcare receptionist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for healthcare receptionist in Indiana is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.32 per hour, depending on experience, location, and employer.

What is a healthcare receptionist?

Healthcare receptionists are administrative professionals who serve as the first point of contact for patients and visitors at medical offices, clinics, or hospitals. They are responsible for greeting patients, scheduling appointments, answering phone calls, and managing patient records. Healthcare receptionists play a crucial role in ensuring the smooth operation of a healthcare facility by handling administrative tasks and providing excellent customer service. Their work helps maintain an organized and welcoming environment for both patients and healthcare providers.

What are the key skills and qualifications needed to thrive as a healthcare receptionist?

To thrive as a Healthcare Receptionist, you need strong organizational and administrative skills, familiarity with medical terminology, and usually a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and office equipment is commonly required. Exceptional customer service, multitasking abilities, and effective communication set top candidates apart. These skills ensure efficient front-desk operations, positive patient experiences, and accurate record management in healthcare settings.

What is the difference between Healthcare Receptionist vs Medical Secretary?

AspectHealthcare ReceptionistMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; medical office certification preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesAdministrative offices within healthcare facilities
Job DutiesGreeting patients, scheduling appointments, answering phonesManaging medical records, billing, correspondence, and appointment coordination
Employer & Industry UsageCommonly employed in clinics, hospitals, outpatient centersFound in healthcare practices, hospitals, and medical offices

While both roles support healthcare operations, the Healthcare Receptionist primarily handles patient interactions and front desk duties, whereas the Medical Secretary focuses on administrative tasks like record management and billing. Both roles are essential for smooth healthcare facility operations and often overlap in skills and work environment.

What are some common challenges healthcare receptionists face when managing patient appointments and how can they be addressed?

Healthcare Receptionists often encounter challenges such as handling high call volumes, managing last-minute appointment changes, and ensuring accurate patient information. To address these, it’s important to stay organized, use scheduling software effectively, and communicate clearly with both patients and medical staff. Developing strong multitasking skills and maintaining a calm, professional demeanor during busy periods can also make the role more manageable and rewarding.
What cities in Indiana are hiring for Healthcare Receptionist jobs? Cities in Indiana with the most Healthcare Receptionist job openings:
Infographic showing various Healthcare Receptionist job openings in Indiana as of August 2026, with employment types broken down into 3% As Needed, 66% Full Time, 15% Part Time, and 16% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,049 per year, or $16.9 per hour.

Healthcare Receptionist | Training Provided - Greenwood, IN

Eyetastic Services

Greenwood, IN • On-site

$16 - $20/hr

Other

Posted 17 days ago


Job description

About the job Healthcare Receptionist | Training Provided - Greenwood, IN
A boutique optometric practice is seeking a reliable and enthusiastic Medical Receptionist to join its dynamic Patient Experience team. Serving as the first point of contact for patients and families in an eye care setting, this position is essential in providing a welcoming, professional, and dependable experience with every interaction.
About the Role:
The Medical Receptionist is responsible for managing all incoming calls and front desk interactions, providing accurate information, scheduling appointments, coordinating referrals, and addressing patient concerns with empathy and professionalism. This individual embodies reliability and strong work ethics, representing the practice and supporting its mission to deliver outstanding care and service.
Key Responsibilities:

  • Greet patients and answer incoming calls promptly and empathetically, using active listening to understand needs and direct or escalate inquiries as appropriate, within an optometric practice environment.
  • Provide accurate information about services, appointment processes, and what patients can expect.
  • Schedule patient appointments (exams, follow-ups, specialty visits, urgent cases) using electronic health records (EHR) and scheduling tools, ensuring accuracy and reliability in all scheduling tasks.
  • Coordinate schedules across multiple providers and locations to optimize daily clinic flow, demonstrating strong organizational skills and attention to detail.
  • Manage changes, cancellations, and reschedules efficiently to maintain access and minimize downtime.
  • Support referral calls by collecting and communicating key information with referring offices.
  • Place reminder calls/messages, check in patients, and document all interactions and call outcomes accurately in practice systems.
  • Identify and report recurring issues or bottlenecks to leadership.
  • Resolve scheduling conflicts and patient concerns with a proactive, solutions-focused mindset, always upholding a high standard of work ethics.
  • Uphold patient privacy and confidentiality in accordance with HIPAA and company policies.
  • Maintain familiarity with optometric terminology, procedures, and services to assist patients accurately.
Core Skills:
  • Patient-first customer service mindset
  • Clear, professional phone and written communication
  • Active listening and call control
  • Problem-solving and conflict resolution
  • Scheduling strategy and prioritization
  • Team collaboration, reliability, and accountability
Work Schedule:
  • Full-time (typically 40 hours/week) in a call center environment, supporting multiple practice locations and provider schedules.
Benefits:
  • Competitive salary: $16-$20 per hour, plus benefits
  • Comprehensive optometry and customer service training
  • Supportive, collaborative team environment
  • Growth and advancement opportunities
  • Engaging workplace committed to work-life balance
If the opportunity to deliver exceptional service in a role that supports patients' vision and well-being is exciting, Eyetastic Services encourages qualified candidates to apply! Applications can be submitted through the job board or by sending a CV/Resume to Steve Gill at steve@eyetasticservices.com. For more information, call (813) 504-5135.
Requirements:
  • High school diploma or GED
  • Strong and friendly verbal communication skills
  • Exceptional organizational skills, reliability, and attention to detail
  • Ability to multitask in a fast-paced environment
  • Comfort with computers and learning new systems (EHR, scheduling platforms, email)
  • Empathy and discretion in handling sensitive patient situations
Preferred:
  • 1-2+ years in a healthcare office, scheduling, patient access, or call center environment
  • Experience with EHR and appointment scheduling
  • Familiarity with discussing fees, payment options, or insurance basics
  • Customer service experience in healthcare, retail, hospitality, or similar fields

Eyetastic Services is dedicated to partnering with employers who provide equal opportunities in all healthcare fields. As a team of eye care professionals, we are committed to supporting you throughout the hiring process, including resume upgrades and negotiations. We prioritize your privacy and ensure that your information is not shared with other recruiting agencies, giving you peace of mind as you explore this exciting opportunity. You can rest assured that we will be with you every step of the way.
Visit eyetasticservices.com for a list of nationwide eye care professional and paraprofessional opportunities.