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Cadillac of New Orleans

GM Service Technician

Metairie, LA · On-site

$13.75 - $17/hr

GM Service TechnicianLocation: Metairie, LA, 70006Skills Required: * GM Service Technician * Experience Job Summary: The experienced GM Service Technician will be responsible for diagnosing and ...

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How much do gm jobs pay per year?

As of Aug 23, 2026, the average yearly pay for gm in the United States is $65,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What does a general manager do?

A GM, or General Manager, is responsible for overseeing the daily operations of a business, department, or organization. They set goals, manage budgets, lead teams, and ensure that all departments work together efficiently to achieve the company’s objectives. GMs are often involved in hiring, training, and evaluating staff, as well as developing business strategies and monitoring performance. Their role requires strong leadership, decision-making, and communication skills.

What are the key skills and qualifications needed to thrive as a general manager?

To excel as a General Manager, you need strong leadership, business acumen, and experience in operations management, often supported by a degree in business or a related field. Familiarity with ERP systems, budgeting tools, and performance analytics software is typically required. Outstanding communication, problem-solving, and decision-making abilities help drive team performance and organizational growth. These skills are vital for overseeing daily operations, achieving business goals, and ensuring a positive workplace environment.

What are some typical challenges faced by a general manager in balancing strategic goals with daily operations?

General Managers often encounter the challenge of aligning long-term strategic objectives with the demands of daily operations. This can involve prioritizing tasks, delegating responsibilities, and ensuring that immediate customer or client needs are met without losing sight of broader organizational goals. GMs must be adept at time management, communication, and problem-solving, working closely with department heads and staff to foster collaboration and drive performance. Successfully navigating these demands is critical to sustaining growth and maintaining team morale.

What is the difference between Gm vs Operations Manager?

AspectGmOperations Manager
Required CredentialsTypically bachelor's degree, leadership experienceBachelor's degree often required, management experience
Work EnvironmentOversees multiple departments, strategic planningFocuses on daily operations, team management
Industry UsageCommon in retail, hospitality, manufacturingWidely used across various industries including retail and services
Search & Comparison IntentOften compared for leadership roles with broad oversightCompared for operational efficiency and team management

The main difference between a Gm (General Manager) and an Operations Manager lies in scope and responsibilities. A Gm typically oversees multiple departments and focuses on strategic planning, while an Operations Manager concentrates on daily operations and team management. Both roles require relevant experience and are common in industries like retail, hospitality, and manufacturing. Understanding these distinctions helps job seekers and employers align expectations and responsibilities effectively.

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GM jobs near you
Infographic showing various Gm job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,615 per year, or $31.5 per hour.

Product Manager II - GM Protection

GM Financial

Irving, TX • Hybrid

Full-time

Retirement

Posted 23 days ago

GM Financial rating

8.2

Company rating: 8.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

55th of 175 rated vehicle equipment hire

Job description

Why GM Financial Protections?

GM Financial is targeting significant growth as it continues to develop the Protection/Insurance Products platform. Our team is responsible for bringing the branded General Motors F&I products to market and we work hands on with both our GM dealer partners and the GM enterprise to improve the performance and customer experience for all of our internal and external customers.

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fostersintegrityand creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.
 

What makes you a dream candidate?

  • Strong Product Management execution skills with the ability to prepare high-quality backlog items for team refinement 
  • Experience working in Agile or SAFe delivery environments supporting sprint and PI planning activities 
  • Ability to break down complex problems into structured scenarios and incremental work while identifying gaps, risks, and edge cases early 
  • Strong ability to own cross-team dependencies and ensure coordinated execution across internal GM Financial teams and external partners 
  • Working knowledge of the automotive F&I industry, including aftermarket products, lifecycle processes, and the roles of dealers, lenders, and third-party administrators 
  • Understanding of modern automotive digital retailing concepts and the ability to reason through cross-system workflows involving dealer management systems 
  • Understanding of automotive warranty, including the role of the service lane and claims management systems and processes.
  • Working understanding of APIs, system integrations, and data dependencies with the ability to think beyond UI to system behavior and data flow 
  • Strong analytical, critical thinking, and problem-solving skills with a proactive approach to identifying and resolving issues 
  • Strong verbal and written communication skills with the ability to translate complex concepts across technical and business audiences 

Education and Experience

  • Bachelor's Degree in related field or equivalent work experience required 
  • 2-4 years' experience as a Product Owner/Manager on an Agile Scrum team required

Licenses and Certifications 

  • Agile Certifications required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Compensation: Competitive pay and bonus eligibility.

Work Life Balance: Flexible hybrid work environment, 2-days a week in office.

NOTE: We are unable to consider candidates who require visa sponsorship for this position

This position is not open to agency submissions

#GMFJobs #LI-CR1 #LI-Hybrid

About the role

If you're driven to get results and would like to collaborate within a growing and fast-paced digital marketing team, then GM Financial may be the right place for you. The Product Manager II - GM Protection is responsible for driving innovation and continuous improvement within the GM Financial B2C/B2B channels. Reporting to the VP Product Management, the Product Owner II - GM Protection will drive the execution of a roadmap of features and experiences that exceed customer expectations and meet business objectives. You're a collaborator who can work closely among developers, UX designers, marketers, analytics teams and operations leaders. You'll understand some of GM Financial's key digital customer channels and you'll be recognized as a fierce advocate for putting the customer at the center of everything we do.

In this role you will:

  • Prepare well-structured backlog items in advance of team refinement sessions 
  • Write clear and complete acceptance criteria that cover core scenarios and key variations 
  • Break down high-level ideas into logical, incremental work that can be delivered iteratively 
  • Work with key stakeholders to identify and define business requirements  
  • Maintain backlog readiness to support sprint cycles and PI planning activities 
  • Coordinate and track cross-team dependencies and follow through on blockers to resolution 
  • Collaborate with engineering, architecture, internal GM Financial teams, and external partners to ensure requirements are complete and actionable 
  • Ensure backlog items accurately reflect business workflows, data requirements, and system interactions 
  • Apply AI tools to accelerate backlog preparation, improve requirement quality, and expand scenario coverage 

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