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Front Desk Manager Jobs (NOW HIRING)

EverybodyFights

FRONT DESK MANAGER

Boston, MA · On-site

$18.50 - $24/hr

EBF Front Desk Manager CORE VALUES * Trust the Process and your Team- Every day we encounter a new fight, own it and believe in your team. * Act the BEST be the BEST- Greatness happens outside of our ...

Everybodyfights

FRONT DESK MANAGER

Boston, MA · On-site

$18.50 - $24/hr

EBF Front Desk Manager CORE VALUES * Trust the Process and your Team- Every day we encounter a new fight, own it and believe in your team. * Act the BEST be the BEST- Greatness happens outside of our ...

EverybodyFights

FRONT DESK MANAGER

Boston, MA

$18.50 - $24/hr

EBF Front Desk Manager CORE VALUES * Trust the Process and your Team- Every day we encounter a new fight, own it and believe in your team. * Act the BEST be the BEST- Greatness happens outside of our ...

IDM Hospitality Management

Front Desk Manager

Ephraim, WI

$18.50 - $24/hr

Come join our team as Front Desk Manager at Eagle Harbor Inn, in beautiful Door County, Wisconsin! Summary Scope of Role As the Front Desk Manager, you will oversee the daily operations of the front ...

Koury

Front Desk Manager

Greensboro, NC

$14.75 - $19/hr

Description The Holiday Inn Greensboro Coliseum is currently looking for a dynamic Front Desk Manager. * Will supervise front desk associates * Will assist in training new associates * Will ensure ...

SSH DT Portland LLC

Front Desk Manager

Portland, ME · On-site

$17.75 - $22.75/hr

We are seeking a professional and customer-focused Front Desk Manager to lead daily front office operations. This role ensures outstanding guest service, effective team leadership, and smooth front ...

Koury Corporation

Front Desk Manager

Greensboro, NC · On-site

$16.50 - $21.25/hr

Description The Holiday Inn Greensboro Coliseum is currently looking for a dynamic Front Desk Manager. * Will supervise front desk associates * Will assist in training new associates * Will ensure ...

Ultra Hospitality Group LLC

Front Desk

Ocala, FL

$15.75 - $20.50/hr

Looking to hire hotel front desk staff and front desk manager. Front desk staff responsible to check-in and check-out guest. Greet guest upon arrival verify ID and collect a valid form of payment.

SportsMed Physical Therapy

Front Desk Manager

Neptune, NJ · On-site

$18 - $23.25/hr

The Front Desk Manager will also play a role in collaborating with upper management to meet practice goals. This person will also be responsible for handling the daily tasks of our front desk ...

Comfort Inn of Utica

Front Desk Manager

Utica, MI · On-site

$36K - $38K/yr

Front Desk Manager is responsible for the following: * Answer inquiries and check-in/out guests in a timely and professional manner. * Oversee VIP and special guest requests. * Follow and enforce ...

Cadillac

Front Desk Manager

Miami Beach, FL

$16.75 - $21.75/hr

Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest experiences. As the first point of contact for our guests, your high energy and enthusiasm will create ...

Ultra Hospitality Group LLC

Front Desk

Ocala, FL

$15.75 - $20.50/hr

Looking to hire hotel front desk staff and front desk manager. Front desk staff responsible to check-in and check-out guest. Greet guest upon arrival verify ID and collect a valid form of payment.

The Fitness Equation

Front Desk Manager

Ashburn, VA · On-site

$17.50 - $22.50/hr

The Fitness Equation is looking for a professional, performance-driven Front Desk Manager: Key Responsibilities * Providing world class customer service during daily interaction with club members and ...

StepStone Hospitality

Front Desk Manager

Portland, ME · On-site

$17.75 - $22.75/hr

We are seeking a professional and customer-focused Front Desk Manager to lead daily front office operations. This role ensures outstanding guest service, effective team leadership, and smooth front ...

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How much do front desk manager jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for front desk manager in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What Is a Front Desk Manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by Front Desk Managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front desk managers in large corporations may also earn higher salaries, especially with experience and relevant certifications. Salary varies based on location, industry, and level of responsibility.

What are Front Desk Managers?

Front Desk Managers are professionals responsible for overseeing the operations and staff at the front desk of hotels, offices, or other establishments. They ensure guests or clients receive excellent service, handle reservations, manage check-ins and check-outs, and resolve any issues that arise. Additionally, they train and supervise front desk staff, maintain records, and coordinate with other departments to ensure smooth operations. Their role is crucial in creating a positive first impression and maintaining the overall efficiency of the front desk area.

What are the key skills and qualifications needed to thrive as a Front Desk Manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
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What are the most commonly searched types of Front Desk jobs? The most popular types of Front Desk jobs are:
Who are the top companies hiring for Front Desk Manager jobs? The top employers for Front Desk Manager jobs are:
What states have the most Front Desk Manager jobs? States with the most job openings for Front Desk Manager jobs include:
Front Desk Manager jobs near you

Front Desk Manager

Hampton Inn Titusville/I-95 Kennedy Space Center

Titusville, FL • On-site

$14 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

🌟 Step Into Leadership at Hampton Inn Titusville
🛎 Elevate Your Hospitality Career
Are you a natural leader with a passion for people and a knack for problem-solving? At Hampton Inn Titusville, we're looking for a Front Desk Manager to lead our guest services team and deliver the friendly, reliable service our guests expect - and deserve.
This is your opportunity to take the next step in your hospitality journey, grow within the Hilton family, and lead a team that shares your passion for exceptional guest experiences.
💼 Why Join Us?
  • Competitive Pay (based on experience)
  • Medical, Dental, and Vision Insurance
  • 401(K) with Company Match
  • Paid Time Off - because balance matters
  • Hilton Team Member Travel Discounts
  • A positive and supportive work culture
  • Ongoing training and leadership development
  • Clear paths to growth within the Hilton portfolio
🌟 Your Impactful Role:
As our Front Desk Manager, you'll be the heartbeat of hotel operations. From training team members and handling escalated guest issues to optimizing front desk efficiency, your leadership ensures that every guest leaves with a smile.
🧭 Core Responsibilities:
Guest Experience & Service Leadership
  • Oversee check-ins/outs, reservations, guest inquiries, and complaints
  • Coach and empower your team to deliver outstanding service
  • Ensure fast, friendly, and accurate service at all touchpoints
  • Lead by example with positive guest interactions
  • Follow up personally on guest complaints to ensure satisfaction

Team Management & Development
  • Interview, train, and mentor front desk associates
  • Conduct ongoing coaching and performance development
  • Host regular team meetings and encourage open communication
  • Create a culture of accountability, positivity, and hospitality

Financial & Operational Oversight
  • Manage front desk budget, billing, and cash handling
  • Monitor occupancy rates, forecast demand, and implement revenue strategies
  • Encourage upselling and suggestive selling to boost room revenue
  • Oversee daily reporting, night audit, and financial accuracy
  • Assist with reservations to optimize ADR and occupancy

Safety, Compliance & Hotel Standards
  • Ensure compliance with Hilton brand standards, health codes, and safety regulations
  • Enforce proper procedures for guest safety, key control, and emergency protocols
  • Participate in property inspections and maintain front desk cleanliness

Leadership Presence
  • Participate in the Manager-on-Duty (MOD) rotation
  • Be available to support team during high-traffic times and call-outs
  • Collaborate across departments to ensure a seamless guest experience
  • Assist with community engagement, events, and social media involvement
• What You Bring:
  • 2+ years of front desk or hospitality experience (supervisory experience strongly preferred)
  • Knowledge of Hilton brand standards and front desk systems is a big plus
  • Excellent communication, problem-solving, and multitasking skills
  • Experience managing budgets, reservations, and guest recovery
  • A calm and confident approach to high-pressure situations
  • Ability to work flexible shifts, including weekends and holidays
  • Associate's degree in hospitality or business preferred (or equivalent experience)
🌴 Your Next Career Move Starts Here
This is more than just a job - it's your chance to lead, grow, and thrive in a career you love. If you're ready to make an impact and bring your energy, creativity, and hospitality know-how to the Hampton team, apply today and lead with purpose.

Apply