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Front Desk Manager Jobs in California (NOW HIRING)

Jonathan Club

Front Desk Manager

Los Angeles, CA · On-site

$75K - $80K/yr

The Front Desk Manager is also responsible for generating and managing group room block business in support of Club events, member functions, corporate meetings, and special occasions. Working ...

Marriott

Front Desk Manager

Los Angeles, CA · On-site

$18.25 - $23.75/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Front Desk Manager

Dana Point, CA · On-site

$18.25 - $23.50/hr

Join Our Team as a Front Desk Manager OEM! At Aimbridge Hospitality, we're all about creating standout guest experiences-and as our Front Desk Manager OEM, you'll be leading the charge. You'll keep ...

Marriott International

Front Desk Manager

Los Angeles, CA · On-site

$28.37 - $36.06/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott International

Front Desk Manager

Dana Point, CA · On-site

$70K/yr

Join Our Team as a Front Desk Manager OEM! At Aimbridge Hospitality, we're all about creating standout guest experiences-and as our Front Desk Manager OEM, you'll be leading the charge. You'll keep ...

HV Global Group, Inc.

Front Desk Manager

Carmel, CA · On-site

$21.50 - $27.75/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...

HV Global Marketing Corporation

$20.25 - $26/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...

Marriott

Front Desk Manager

San Francisco, CA · On-site

$20 - $26/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...

New

Marriott International

Front Desk Manager

San Francisco, CA · On-site

$70K - $85K/yr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...

New

SPENGA Los Gatos

Front Desk Manager

Los Gatos, CA · On-site

$18 - $25/hr

Training & development A Front Desk Manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members. SPENGA brings a unique all in one experience to boutique ...

Lyte

Front Desk Manager

Sunnyvale, CA · On-site

$20 - $30/hr

Manage the front desk and provide reliable on-site coverage from 8:30 a.m.-5:30 p.m. * Welcome and assist employees, candidates, customers, vendors, and other visitors. * Manage visitor registration ...

Spenga

Front Desk Manager

Los Gatos, CA · On-site

$18/hr

Training & development A Front Desk Manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members. SPENGA brings a unique all in one experience to boutique ...

Marriott

Assistant Front Desk Manager

Santa Clara, CA · On-site

$20.75 - $26/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

Santa Clara, CA

$20.75 - $26/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

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Front Desk Manager information

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How much do front desk manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for front desk manager in California is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.87 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in California?

The most popular types of Front Desk jobs in California are:

What are popular job titles related to Front Desk Manager jobs in California?

For Front Desk Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Front Desk Manager jobs in California look for?

The top searched job categories for Front Desk Manager jobs in California are:

What cities in California are hiring for Front Desk Manager jobs?

Cities in California with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in California as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,473 per year, or $19 per hour.

Front Desk Manager

Crestline Hotels and Resorts

San Francisco, CA • On-site

$20 - $26/hr

Full-time

Posted 2 days ago

New

Crestline Hotels & Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

9th of 109 rated hotels

Job description

Join us as our Overnight Front Desk Manager, responsible for overseeing front desk operations during overnight hours and ensuring a high level of guest service, safety, and operational efficiency. This role serves as the primary on-site leader overnight, managing guest needs, completing daily reporting and audit functions, and ensuring a smooth transition to the daytime team.
 
Compensation: 75,000k - 80,000k 

Overview:

The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk, bell/door, concierge (if applicable). The Front Desk Manager is responsible for ensuring that all front office activities are carried out professionally, to standards and at the highest level of service. The Front Desk Manager will achieve desired outcomes through assisting in the creation, development, and maintenance of a competent, motivated, and empowered staff.

The Front Desk Manager will effectively lead, train, coach, motivate, engage, and provide feedback to the front office staff on a daily basis. In the absence of a Front Office Manager, the Front Desk Manager will fulfill this role.


Key Duties & Responsibilities:

  • Leadership / Mentoring role for Hotel's Front Office employees.
  • Maintain complete knowledge of all Front Office department policies/service procedures.
  • Maintain complete knowledge of: a) all hotel features and services b) all room types, rates, special package and promotions c) daily arrivals / departures / room availability d) scheduled in-house group activities
  • Complete daily walk-through of Front Office department areas observing the following and instructing designated personnel to rectify any organization deficiencies: Staffing -numbers, appearance, attitude Operational cleanliness and maintenance Service -appearance, merchandising, attitude General crispness, quality, and consistency of operation Storage areas -organization, cleanliness, inventories and care of equipment Review and respond to daily operational demands as it relates to the hotel.
  • Prepare weekly, monthly, quarterly, and yearly departmental financial and payroll forecasts.
  • Monitor and handle guest comments.
  • Monitor security of public areas of the hotel.
  • Establish par levels for supplies and equipment.
  • Monitor effectiveness of departmental staffing guide Provide training, development, professional discipline, and positive support for all department employees to ensure qualitative standards and growth, depth and development.
  • Monitor interviewing and selection of all departmental positions to ensure consistency in administering direction, development of quality, depth and growth, and maintenance of positive motivation, morale and efficiency.
  • Create and maintain a quality, professional work environment.
  • Administer performance evaluations for all departmental employees.
  • Anticipate guests and employees needs and respond promptly.
  • Always promote positive guest relations.
  • Conduct pre-shift meeting to review information pertinent today's business.
  • Facilitate departmental strategic planning meetings.


Education and Experience:

  • High School Graduate or General Education Degree (GED): or Work Equivalent plus 2 years of experience in Rooms Division management.
  • Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel information systems is required.


Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 

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