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Front Desk Manager Jobs in Connecticut (NOW HIRING)

Fairmont

Front Desk Agent

Washington, CT · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer ...

Auberge Resorts

Front Desk Supervisor

Washington, CT · On-site

$17 - $22/hr

Front Desk Supervisor Embark on a rewarding journey as a Front Desk Supervisor, where you'll be the ... Monitor and manage room reservations, ensure accuracy and availability, and address discrepancies ...

Mayflower Inn and Spa

Front Desk Supervisor

Washington, CT · On-site

$17 - $22/hr

Front Desk Supervisor Embark on a rewarding journey as a Front Desk Supervisor, where you'll be the ... Monitor and manage room reservations, ensure accuracy and availability, and address discrepancies ...

InnVentures

Front Desk Supervisor

Windsor Locks, CT · On-site

$16.50 - $21.50/hr

Weekly report management; ie. posting Advance Purchases, etc. * Follow proper credit handling procedures and be able to post and reconcile charges applied to guest receipts. * Covering front desk ...

New

Highgate Hotels

Front Desk Supervisor

Windsor Locks, CT · On-site

$16.50 - $21.50/hr

Throughout our 40-year history we have established proven methods of management, development, and ... As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest ... Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns ...

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Front Desk Manager information

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How much do front desk manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front desk manager in Connecticut is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.14 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Connecticut?

The most popular types of Front Desk jobs in Connecticut are:

What are popular job titles related to Front Desk Manager jobs in Connecticut?

For Front Desk Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Front Desk Manager jobs in Connecticut look for?

The top searched job categories for Front Desk Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Front Desk Manager jobs?

Cities in Connecticut with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,048 per year, or $18.3 per hour.

Front Desk Agent

Fairmont

Washington, CT • On-site

$60K - $65K/yr

Other

Posted 28 days ago

Job description

Location: New Orleans, LA
Reports To: Front Desk Manager,
Job Type: Full-time

Summary

The Front Desk Agent is often the first point of contact for guests or clients. You’ll manage check-ins and check-outs (if hospitality), answer inquiries, handle reservations, and support guest satisfaction by providing courteous, prompt, and helpful service.

Key Duties & Responsibilities

  • Greet and welcome guests/visitors in a professional and friendly manner

  • Manage reservations: online, phone, and walk-in; confirm, modify or cancel as necessary

  • Respond to guest inquiries, concerns or complaints; escalate as needed

  • Provide information about local attractions, transportation, hotel/office services

  • Maintain records, complete logs/reports, ensure front desk area is well kept and presentable

  • Coordinate with housekeeping, maintenance and other departments to ensure rooms or facilities are ready and in good condition

  • Follow safety, security, and cash handling procedures

Qualifications:
Qualifications

  • High school diploma or equivalent; further education in hospitality or related fields is a plus

  • Excellent interpersonal and communication skills; professional appearance and demeanor

  • Ability to multitask, stay organized, and manage time effectively

  • Strong problem-solving skills; ability to remain calm under pressure or during peak periods

  • Basic computer skills; experience with reservation / property management systems helpful

Additional Information

Benefits

  • Competitive salary: $60,000 – $65,000 annually.

  • Professional development and growth opportunities.

  • Collaborative and supportive work environment.

  • Opportunity to develop key communication and organizational skills.

  • Full-time, on-site position in Austin, TX.

Fairmont logo

About Fairmont

Sourced by ZipRecruiter

Fairmont is a leading company, located in Phoenixville, Pennsylvania in the United States. The company thrives in the manufacturing industry, focusing on producing high-quality industrial equipment. Since its establishment, Fairmont has consistently delivered on its commitment to innovation, efficiency, and sustainability. Their products range from specialized machinery and tools to comprehensive industrial systems, making them an essential service in the industrial sector.

Industry

Finance and insurance

Company size

51 - 200 Employees

Headquarters location

Frederick, PA, US

Year founded

1971

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