ZipRecruiter

Log In

1

Front Desk Manager Jobs in Connecticut (NOW HIRING)

Highgate Hotels

Front Desk Supervisor

Windsor Locks, CT

$16.50 - $21.50/hr

Throughout our 40-year history we have established proven methods of management, development, and ... As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and ...

New

Hampton Inn- Groton

Front Office Manager

Groton, CT · On-site

The Hampton Inn Groton is seeking a hands-on Front Desk Manager/Sales Coordinator with a hotel operations background to join our team. This role will be responsible for the day-to-day operations of ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest ... Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest ... Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns ...

Mayflower Inn and Spa

Front Desk Supervisor

Washington, CT · On-site

$17 - $22/hr

Supervise front desk staff, providing guidance, training, and support to ensure exceptional ... Monitor and manage room reservations, ensure accuracy and availability, and address discrepancies ...

IVX Health

Front Desk Coordinator

Danbury, CT

$16.50 - $21.50/hr

From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk ...

New

Auberge Collection

Front Desk Supervisor

Washington, CT · On-site

$17 - $22/hr

Supervise front desk staff, providing guidance, training, and support to ensure exceptional ... Monitor and manage room reservations, ensure accuracy and availability, and address discrepancies ...

Auberge Collection

Front Desk Supervisor

Washington, CT · On-site

$17 - $22/hr

Supervise front desk staff, providing guidance, training, and support to ensure exceptional ... Monitor and manage room reservations, ensure accuracy and availability, and address discrepancies ...

next page

Showing results 1-20

All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Connecticut

Front Desk Manager information

See Connecticut salary details

$9

$18

$28

How much do front desk manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front desk manager in Connecticut is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.14 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Connecticut?

The most popular types of Front Desk jobs in Connecticut are:

What are popular job titles related to Front Desk Manager jobs in Connecticut?

For Front Desk Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Front Desk Manager jobs in Connecticut look for?

The top searched job categories for Front Desk Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Front Desk Manager jobs?

Cities in Connecticut with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,048 per year, or $18.3 per hour.

Front Desk Supervisor

Yora Nordic Spa | Brownstone

Portland, CT • On-site

$25 - $30/hr

Full-time

Medical, PTO

Posted 2 days ago

New

Job description

Work in Wellness at the New Yora Nordic Spa

Front Desk Supervisor

Something New Is Taking Shape
Opening in November 2026, Yora Nordic Spa is a place to pause, reconnect and experience wellbeing through nature, hydrotherapy and authentic human connection. It is a space where our team will create thoughtful and welcoming experiences that help guests reconnect with themselves, with others and with the natural world around them.

We are now building our founding team - the people who will bring Yora Nordic Spa to life and shape our culture from the very beginning. Working at Yora means working in wellness and contributing to a workplace and guest experience that are simple, inclusive, natural and social.

The Opportunity
The Front Desk Supervisor will be part of Yora's founding Front Desk team. Working alongside the Front Desk Manager, this role will help prepare and support the team who will welcome Yora Nordic Spa's first guests when we open to our community in November 2026. This role is anticipated to start in mid-October 2026.

The Front Desk Supervisor brings the Yora guest journey to life, one guest at a time. This hands-on role leads day-to-day Front Desk operations during assigned shifts, coordinates guest flow, coaches Front Desk team members and helps every arrival, interaction and departure feel welcoming, genuine and effortless.

What You Will Do

  • Lead the Front Desk team in creating warm, genuine and memorable guest experiences throughout each assigned shift.
  • Coordinate daily Front Desk operations, shift priorities, guest flow and team deployment.
  • Ensure reservations, check-in, payments, locker assignments and guest communications are completed accurately.
  • Support opening, closing, cash-handling and daily operational procedures.
  • Monitor wait times, staffing and guest flow and proactively remove barriers that affect the guest journey.
  • Resolve guest concerns confidently, professionally and with empathy.
  • Maintain calm, welcoming and organized Front Desk and arrival areas that reflect Yora's standards.
  • Provide real-time coaching, feedback and hands-on support to Front Desk team members.
  • Assist with onboarding and training new Front Desk team members.
  • Recognize strong guest service and reinforce accountability, teamwork and continuous improvement.
  • Partner with teams throughout the spa to deliver a seamless end-to-end guest journey.
  • Support retail, memberships, upgrades and promotional initiatives through authentic guest conversations.
  • Use guest feedback and operational observations to identify opportunities and improve daily performance.
  • Model Yora's values of Simple, Inclusive, Natural and Social in every interaction.

What You Bring

  • Two to four years of experience in wellness, premium guest service, hospitality or a similar guest-focused environment.
  • Previous supervisory or shift-leadership experience is preferred.
  • The ability to lead by example while remaining actively involved in guest service.
  • A strong understanding of guest-journey management and service recovery.
  • Experience using reservation, property-management, point-of-sale or workforce-management systems.
  • Strong communication, coaching, organization and problem-solving skills.
  • Calm and confident decision-making in a fast-paced environment.
  • A visible, approachable and service-oriented working style.
  • A genuine interest in wellness and creating meaningful guest connections.

Schedule
This is a full-time, on-site position. The Front Desk Supervisor must be available to work a flexible schedule that may include mornings, evenings, weekends and holidays based on business needs. Additional flexibility will be required during the pre-opening and opening periods.

Benefits and Perks
As a member of Yora's founding team, you will be eligible to participate in a range of employee benefits and perks, which are expected to include:

  • Health and wellness benefits.
  • Paid time off.
  • Employee wellness privileges and discounted experiences at Yora Nordic Spa locations.
  • Bistro and retail discounts.
  • Learning, growth and development opportunities within a growing wellness brand.

Yora is currently finalizing its employee benefit plans. Specific coverage, eligibility requirements, employee contributions and plan terms will be shared during the recruitment process and will be governed by the applicable plan documents.

Physical and Work Environment Requirements
This position works primarily indoors and requires a highly visible presence at the Front Desk and throughout the spa, with occasional work in outdoor areas. The role involves extended periods of standing and walking, periods of sitting and computer use, regular bending and reaching, climbing stairs, and lifting and carrying routine office, training or guest-service materials. While moving through operational areas, employees may encounter changing temperatures, humidity, steam, moisture, outdoor weather conditions and wet or slippery surfaces. The employee must be able to perform the essential functions of the position safely, with or without reasonable accommodation.

Reasonable Accommodation
Yora Nordic Spa provides reasonable accommodations to qualified applicants and employees in accordance with applicable law. To request an accommodation during the application or interview process, please contact People & Culture at careers@yoranordicspa.com.

Equal Employment Opportunity
Yora Nordic Spa is an equal opportunity employer. Employment decisions are based on qualifications, merit and business needs. We do not discriminate based on race, color, religious creed, age, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin, ancestry, genetic information, physical or mental disability, veteran status, or any other status protected by applicable federal, state or local law.

Work Here. Soak Here. Help Us Bring Yora Nordic Spa to Life.

If you are excited by the opportunity to welcome our first guests, support a founding Front Desk team and bring Work in Wellness to Portland, we would like to hear from you.