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Front Desk Manager Jobs (NOW HIRING)

FIRST LIGHT RESORTS LLC

Front Desk Manager

Groveland, CA · On-site

$71K/yr

We're looking for a Front Desk Manager who is excited about providing memorable hospitality experiences and helping support a fun and rewarding work environment. WHY YOU'LL LOVE IT HERE * Competitive ...

Marriott North Charleston

Front Desk Manager

Charleston, SC · On-site

$16 - $20.50/hr

The purpose of a Front Desk Manager is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service. The Front Desk Manager position is a PM position, 3pm to ...

Chartwell Hospitality

Front Desk Manager

Jamaica, NY · On-site

$65K - $68K/yr

Front Desk Manager Compensation: $65,000 to $68,000 per year You're the business manager for the Front Desk. You ensure that well-trained, highly motivated staff handle guests with the utmost care.

FIRST LIGHT RESORTS LLC

Front Desk Manager

Groveland, CA · On-site

$71K/yr

We're looking for a Front Desk Manager who is excited about providing memorable hospitality experiences and helping support a fun and rewarding work environment. WHY YOU'LL LOVE IT HERE * Competitive ...

Davidson Hospitality Group

Front Desk Manager

Miami Beach, FL · On-site

$16.75 - $21.75/hr

Front Desk Manager Are you a dynamic and customer-focused individual with a passion for hospitality? Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest ...

Home2 Suites

Front Desk - Front Desk Manager

Saraland, AL · On-site

$14.50 - $18.75/hr

Manages all duties of the front desk operation, including reservations and guest services. Responsible for staff training, inter-department communications, and staff scheduling. Maximizes revenue ...

New

Atlantic Sands

Front Desk Manager

Rehoboth Beach, DE · On-site

$16.50 - $21.25/hr

The Front Desk Manager plays a pivotal role in ensuring the smooth and efficient operation of the front office in a hospitality setting. This position is responsible for overseeing guest services ...

Everybodyfights

FRONT DESK MANAGER

Boston, MA · On-site

$18.50 - $24/hr

EBF Front Desk Manager CORE VALUES * Trust the Process and your Team- Every day we encounter a new fight, own it and believe in your team. * Act the BEST be the BEST- Greatness happens outside of our ...

White Lodging Services Corp

Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality ...

Trusted Doctors, LLC

Front Desk Manager

Reisterstown, MD · On-site

$15.75 - $20.50/hr

Full-Time Front Desk Manager Pediatrics at Chartley is hiring a Full-Time Front Desk Manager. We are looking for a computer savvy, energetic, and efficient team player to join our dedicated staff of ...

Woodstock Inn & Resort

Front Desk Manager

Wood Stock, VT · On-site

$65K/yr

The Front Desk Manager leads the daily operations of the Front Desk, ensuring a seamless, welcoming, and personalized guest experience from arrival through departure. This role is responsible for ...

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Front Desk Manager information

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How much do front desk manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for front desk manager in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What cities are hiring for Front Desk Manager jobs? Cities with the most Front Desk Manager job openings:
What are the most commonly searched types of Front Desk jobs? The most popular types of Front Desk jobs are:
Who are the top companies hiring for Front Desk Manager jobs? The top employers for Front Desk Manager jobs are:
What states have the most Front Desk Manager jobs? States with the most job openings for Front Desk Manager jobs include:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Front Desk Manager

Fairfield Inn Charlotte Uptown

Charlotte, NC • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Fairfield Inn & Suites Charlotte Uptown is seeking a dynamic Front Desk Manager. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more. The purpose of a Front Desk Manager is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service. The Front Desk Manager position is a PM position, 3pm to 11pm on the front desk to ensure delivery of exceptional guest service. Salary Range is $45K - $50K based on experience.
Essential Job Functions
• Responsible for the overall guest service of the hotel by maintaining an organized and efficient Front Desk operation
• Prepares work schedules in accordance with forecasted occupancy
• Supervises day to day activities of front desk, bell, and van drivers' staff
• Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports
• Meets and exceeds customer expectations by ensuring department provides outstanding customer service and teamwork
• Coordinates staffing and payroll to conform with productivity and budgetary standards
• Prepares payroll and schedules are required; monitors actual vs. budget payroll activities
• Works side by side with front desk associates when necessary to provide outstanding guest service; works scheduled Manager on Duty shifts on a weekly basis
• Coordinates Front Desk work with other departments: Housekeeping, Engineering, Banquets, etc
• Participates in daily Yield Management Meetings
• Insures that all employees follow safety rules and procedures and takes corrective action where required to improve safety of work area
• Coordinates the collection and submission of hotel news to the quarterly AURO Hotels Associate newsletter
• Maintains proper front desk supplies inventory, conducts inventories as assigned and recommends purchase of products (remaining within budget)
• Confers closely with GM/AGM at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required
• Complies with Company Standards of Service as outlined for AURO Hotels.
• Projects a favorable image of AURO Hotels to the public at all times.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with
established company policies and procedures to achieve the overall objectives of this position.
• Treats guests, vendors, customers and co-workers with professionalism and respect at all times.
• Completes Departmental, AURO Hotels and Brand standards training as assigned.
• Maintains a clean and neat appearance at all times.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays.
• Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Experience/Education
College degree in Hotel Administration; 2-3 years hotel management/supervisory experience or equivalent combination of education and experience.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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