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Front Desk Manager Jobs in Michigan (NOW HIRING)

Comfort Inn of Utica

Front Desk Manager

Utica, MI · On-site

$36K - $38K/yr

Front Desk Manager is responsible for the following: * Answer inquiries and check-in/out guests in a timely and professional manner. * Oversee VIP and special guest requests. * Follow and enforce ...

Method Products

Assistant Front Desk Manager

Detroit, MI · On-site

$16 - $20.25/hr

The ideal Assistant Front Desk Manager for this opportunity will match the ROOST style, be an "out of the box" thinker, exhibit great leadership skills, and have a passion for an entrepreneurial ...

Parkland Hospitality

Front Desk Agent

Muskegon, MI

$13.25 - $16.50/hr

Front Desk Manager Summary : Guest Services is often the first impression for guests. A front desk agent, checks guests in and out of hotel rooms, make reservations, manages guest accounts, answers ...

Bavarian Inn

Front Desk Clerk/Reservations

Frankenmuth, MI · On-site

$13.25 - $16.50/hr

Performs other duties as directed by the Front Desk Manager and the Front Desk Supervisors. Includes but is not limited to: Free Bavarian Blast Water Park access, Employee Discounts for dining and ...

21c Museum Hotels

Front Desk Agent

Detroit, MI · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer ...

FORT PONTCHARTRAIN

Front Desk Agent

Detroit, MI · On-site

$14 - $17.75/hr

As a Front Desk Agent, your primary responsibilities will include welcoming guests in a ... Handle guest feedback and direct any issues to management as needed. * Process guest payments ...

Retro Fitness

Front Desk

Rochester, MI · On-site

$10/hr

Front Desk Employee We are currently looking for someone to work 15 hours a week. These shifts ... Effective ability to communicate with customers, coworkers and managers. * The ability to multitask.

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Front Desk Manager information

See Michigan salary details

$9

$16

$25

How much do front desk manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for front desk manager in Michigan is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Michigan? The most popular types of Front Desk jobs in Michigan are:
What cities in Michigan are hiring for Front Desk Manager jobs? Cities in Michigan with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $34,861 per year, or $16.8 per hour.

Front Desk Manager

Comfort Inn of Utica

Utica, MI • On-site

$36K - $38K/yr

Full-time

Medical, Dental, Retirement

Re-posted 10 days ago

Job description

We are looking to hire a dynamic individual that is an outgoing people person!  This person will lead the front office team as the Front Desk Manager.
Job Overview:
Front Desk Manager is responsible for the following:
  • Answer inquiries and check-in/out guests in a timely and professional manner.
  • Oversee VIP and special guest requests.
  • Follow and enforce hotel credit policies.
  • Monitor guest feedback and GIS scores.
  • Ensure the maximization of room revenue.
  • Generate and update required reports, files, and checklists.
  • Help maintain productivity levels at or above budgeted standards.
  • Run room status reports and relay necessary information to affected departments.
  • Assist in training and cross-training of new hires and current employees.
  • Establish and maintain good communications and teamwork with fellow employees.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Operate relevant aspects of the Front Desk property management system.
  • Maintain inventory of front office supplies and purchase of supplies when necessary.
  • Be knowledgeable of rates, packages, and promotions.
  • Complete and/or ensure proper bucket checks are done each shift with room rate verification and housekeeping status report.

Mandatory Requirements:
  • At least 2 to 3 years of progressive experience in a hotel or customer service atmosphere.
  • A High School Diploma or G.E.D.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to lift 15 pounds or less, stand on feet for long periods of time, and bend, crouch, reach with no difficulty.
  • Reliable Transportation.
  • An engaging personality with a sincere smile!  Guest Service is our #1 Priority.

Preferred Experience/Knowledge:
  • Previous supervisory responsibility.
Benefits:
  • Blue Cross Medical & Prescription Coverage.
  • Delta Dental.
  • 401K Retirement Savings.
  • Travel Discounts.
  • Employee-based monetary incentive programs.