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Front Desk Manager Jobs in Quebec (NOW HIRING)

Urgo Hôtels Canada

... Your Role As a Front Desk Agent , you are the first smile our guests encounter and the last ... Manage reservations, modifications, and cancellations while informing guests of hotel policies.

New

Urgo Hôtels Canada

Manage reservations, modifications, and cancellations while informing guests of hotel policies ... Maintain a clean, organized, and welcoming Front Desk environment in accordance with Marriott brand ...

New

Sonder

Front Desk Hospitality Agent

Montreal, QC · On-site

Our Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with guests ...

Marriott

Front Office Manager

Dorval, QC · On-site

Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees ...

Marriott

Front Office Manager

Trois-rivieres, QC · On-site

Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees ...

Taurus

Supervising daily front desk operations * Coaching and supporting Pet Hosts * Ensuring service standards are consistently upheld * Driving reservations, promotions, and membership sales * Managing ...

Taurus

Supervising daily front desk operations * Coaching and supporting Pet Hosts * Ensuring service standards are consistently upheld * Driving reservations, promotions, and membership sales * Managing ...

Location et Entretien R&R

shop foreman

Dorval, QC · On-site

-assist mecanics with diagnostics -awnser phone and customers at front desk -close invoices for cash clients -keep customers informed on status of there units while in shop -manage shop floor ...

Location et Entretien R&R

shop foreman

Dorval, QC

-assist mecanics with diagnostics -awnser phone and customers at front desk -close invoices for cash clients -keep customers informed on status of there units while in shop -manage shop floor ...

Le Centre de Guérison Waseskun

... professional front-desk support Process incoming and outgoing mail and deliveries Assist with ... discretion Support management and other team members with special projects Perform other ...

New

Le Centre de Guérison Waseskun

Welcome visitors and provide professional front-desk support * Process incoming and outgoing mail ... Support management and other team members with special projects * Perform other administrative ...

New

Skyservice Business Aviation

Concierge

Dorval, QC · On-site

Maintain regular communication with the Front Desk and Lineservice teams to ensure seamless ... Manager in a timely manner. * Maintain the cleanliness, and presentation of all customer-facing ...

Skyservice Business Aviation

Concierge

Dorval, QC · On-site

Maintain regular communication with the Front Desk and Lineservice teams to ensure seamless ... Manager in a timely manner. * Maintain the cleanliness, and presentation of all customer-facing ...

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All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Quebec

Front Desk Manager information

See Quebec salary details

$8

$18

$29

How much do front desk manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for front desk manager in Quebec is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Quebec? The most popular types of Front Desk jobs in Quebec are:
What cities in Quebec are hiring for Front Desk Manager jobs? Cities in Quebec with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Quebec as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $37,854 per year, or $18.2 per hour.

Assistant Front Desk Manager

Hôtel Clarendon

Quebec, QC • On-site

Full-time

Posted 3 days ago

New

Job description

Ready to move from the front desk into management?

You have strong hotel front desk experience and feel ready to take on more responsibility?

At Hotel Clarendon, you will not be another employee number in a large hotel chain. You will join an independently owned Quebec hotel with a close-knit team, approachable management and a work environment where your ideas can make a real difference.

We are looking for a bilingual professional who cares deeply about guest service, enjoys supporting a team and wants to grow into an early-career management role.

Why join Hotel Clarendon?

  • A permanent, full-time position of 40 hours per week
  • Compensation based on your experience
  • Group insurance
  • Personal days
  • Free coffee
  • Additional benefits to be discussed during the hiring process
  • A close-knit workplace where employees are known and valued
  • Accessible and supportive management
  • Hands-on guidance as you develop your management skills
  • A versatile role that lets you contribute to several aspects of hotel operations
  • A real opportunity to share ideas and influence how the hotel operates

Your role

As Assistant Front Office Manager, you will work closely with the Front Office Manager to support daily operations and deliver the level of service for which Hotel Clarendon is known.

You will be present for guests, available to your team and involved in the decisions that keep the front desk running smoothly.

Your responsibilities will include:

  • Supervising daily front desk operations
  • Coaching, training and motivating team members
  • Supporting employees through complex situations
  • Ensuring a thoughtful and personalized guest experience
  • Handling complaints and sensitive guest situations
  • Encouraging room upgrades and sales opportunities
  • Replacing the Front Office Manager during their absence
  • Assisting at the front desk when operations require it
  • Collaborating with other hotel departments
  • Identifying opportunities to improve processes and service

Your impact will go beyond the front desk

Hotel Clarendon is known for its warm welcome and high level of guest service. Because we are a close-knit team, you will have the opportunity to understand the wider hotel operation and see the direct impact of your decisions.

We are looking for someone who wants to get involved, keep learning and gradually build a lasting place within our management team.

Ready for your next step?

Do you want to develop your leadership in an iconic Quebec City hotel, surrounded by a team that truly knows and values you?

Apply today and show us how you would help bring the Clarendon experience to life for both our guests and your team.


The person we would like to meet

This could be the right next step for you if:

  • You have strong hotel front desk experience
  • You have worked as a team lead, supervisor or assistant manager
  • You are ready to grow into an early-career management position
  • You understand Quebec’s hotel industry through professional experience gained in Quebec
  • You are fully bilingual in French and English, both spoken and written
  • You stay calm and make sound decisions in a fast-moving environment
  • You enjoy coaching people, not simply giving instructions
  • You are genuinely committed to outstanding guest service
  • You are comfortable with sales and room upgrade opportunities
  • You are available to work some evenings and weekends
  • You can operate a cash register and point-of-sale terminal

Experience with a hotel property management system, particularly Opera, is an asset. Additional language skills are also welcome.

Apply