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Front Desk Manager Jobs in Quebec (NOW HIRING)

Skyservice Business Aviation

Concierge

Dorval, QC

Maintain regular communication with the Front Desk and Lineservice teams to ensure seamless ... Manager in a timely manner. * Maintain the cleanliness, and presentation of all customer-facing ...

Playground

Manage reservations and available seating options * Maintain a clean and organized reception area * Assist in helping clear and set tables when time permits * Communicate and collaborate with busboys ...

New

Skyservice Business Aviation

Concierge

Dorval, QC · On-site

Maintain regular communication with the Front Desk and Lineservice teams to ensure seamless ... Manager in a timely manner. * Maintain the cleanliness, and presentation of all customer-facing ...

ABB

Administration/Secretarial Intern

Quebec, QC · On-site

... the front desk to greet and check in visitors * Helping to organize meetings and events * Any other administrative tasks Your qualifications: * You are studying administrative and management ...

Marriott

Housekeeping Supervisor

Montreal, QC · On-site

... Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling ...

Urgo Hôtels Canada

Additional benefits to discover throughout your journey with us Your Role The Front Desk Agent ... Ability to work under pressure and manage multiple priorities * Comfortable working with hotel ...

Urgo Hôtels Canada

... Front Desk Agent serves as the first point of contact for our guests. You accompany guests from ... Since our strategic partnership with Hersha Hospitality Management (HHM) in 2022, we have become ...

KPMG

Host/Hostess (Conference Center)

Montreal, QC · On-site

Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our ...

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Showing results 21-40

All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Quebec

Front Desk Manager information

See Quebec salary details

$8

$18

$29

How much do front desk manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for front desk manager in Quebec is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Quebec? The most popular types of Front Desk jobs in Quebec are:
What cities in Quebec are hiring for Front Desk Manager jobs? Cities in Quebec with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Quebec as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $37,854 per year, or $18.2 per hour.

Concierge

Skyservice Business Aviation

Dorval, QC

Full-time

Medical, Dental, Retirement, PTO

Posted 16 days ago

Job description

SKYSERVICE BUSINESS AVIATION
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.
Get to know us:https://www.skyservice.com/
Your future at Skyservice:
Here at Skyservice, we are continuing to grow and provide high-level service to our clients, expanding our footprint and name throughout the Americas. You will bring strong attention to detail and a fast-paced way of working with dynamic schedules to a team that works together to exceed the expectations of our Client. We focus on excellence and are committed to support and develop our teams!
SUMMARY OF RESPONSIBILITIES:
    • Deliver exceptional customer service in accordance with our brand philosophy and Elevate Program standards.
    • Facilitate the efficient, professional, and courteous arrival and departure of customers, passengers, and flight crews.
    • Maintain regular communication with the Front Desk and Lineservice teams to ensure seamless customer service delivery.
    • Facilitate / coordinate communication between customers, flight crews and FBO personnel.
    • Greet and assist flight crews with catering, ground transportation arrangements (limousine, shuttle, rental vehicles), and other ground support requirements.
    • Deliver catering, coffee, ice, newspapers, and other requested items to aircraft as required.
    • Greet passengers and provide baggage handling, valet parking services, as requested.
    • Greet arriving aircraft whenever operationally feasible and ensure baggage carts, are available and ready for use; Ensure valet vehicles are prepared for passenger return, including snow removal, and warming vehicles during winter operations.
    • Cover the Front Desk and perform high-level CSR duties such as answering incoming telephone calls and assisting with inquiries, as required.
    • Escalate customer service concerns, operational issues, or safety matters to the Customer Service Supervisor or Manager in a timely manner.
    • Maintain the cleanliness, and presentation of all customer-facing areas, including Passenger and Pilot lounges, the Cafe, Boardrooms and Luggage storage areas. Ensure that supplies are always stocked and that equipment, including coffee machines and televisions, are operational. Report deficiencies as required and follow up to ensure they are remedied.
    • Conduct courtesy shuttle runs to airport terminals, hotels, as required.
    • Ensure courtesy shuttle is clean, fueled, and maintained to Standard Operating Procedures.
    • Ensure vehicle-related supplies, including cleaning products are on hand.
    • Complete daily / weekly vehicle inspections; submit reports to the designated GSE Supervisor.
    • Adhere to all Standard Operating Procedures.
    • Conduct and document security patrols, door checks, and parking lot inspections two to three times per shift, monitor interior and exterior areas for unusual/suspicious activity, safety or security concerns, vehicle damage, and other irregularities. Promptly report any issues.
    • Maintain the cleanliness and safety of parking lots, entrances, walkways, and exterior areas; During winter operations, ensure groundside and airside walkways remain clear of snow and ice until contracted snow removal services arrive on site.
    • Perform other duties and responsibilities as assigned.
QUALIFICATIONS AND SKILLS REQUIRED:
  • A minimum of 2-3 years' experience in a discerning customer service environment, preferably in aviation;
  • Must have a Class 5 driver's license;
  • Available to work on different shifts, including weekends and statutory holidays;
  • Must be able to lift up to 50 lbs.;
  • Excellent communication skills;
  • Strong organizational skills;
  • Ability to work under pressure;
  • Ability to consistently provide a positive attitude;
  • Completion of secondary school or equivalent is required.
Benefits:
Ourperksand benefitsinclude but are not limited to:
  • Competitive group health benefits coverage for you and your eligible dependants, including health,visionand dental plans
  • Employee assistant program
  • Group retirement savings plan with company matching contribution
  • Paid time off including sick days and personal days
  • Employee Referral Program
  • Service Awards
Skyservice is an equal opportunity employer and welcomes applications from all interested parties. If for any reason you cannot apply through our job board, please contact a member of our Human Resources team for special accommodation.
Employment Type: Permanent FT

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