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Front Desk Associate Jobs in Quebec (NOW HIRING)

SECTION 1: Job Summary (Summary of the basic functions of the position) The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the ...

Our Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with guests ...

Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

Réservé pour les étudiants qui ont été engagés comme stagiaires pour la période de l'automne 2026 BIENVENUE CHEZ BRP Leader mondial dans le domaine des véhicules et des bateaux récréatifs ...

Réservé pour les étudiants qui ont été engagés comme stagiaires pour la période de l'automne 2026 BIENVENUE CHEZ BRP Leader mondial dans le domaine des véhicules et des bateaux récréatifs ...

Réservé pour les étudiants qui ont été engagés comme stagiaires pour la période de l'automne 2026 BIENVENUE CHEZ BRP Leader mondial dans le domaine des véhicules et des bateaux récréatifs ...

... services, front desk, housekeeping, sales and marketing, management operations, or related ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

... services, front desk, housekeeping, sales and marketing, management operations, or related ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

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Front Desk Associate information

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.

What are the most commonly searched types of Front Desk jobs in Quebec?

The most popular types of Front Desk jobs in Quebec are:

What cities in Quebec are hiring for Front Desk Associate jobs?

Cities in Quebec with the most Front Desk Associate job openings:

Infographic showing various Front Desk Associate job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

U.S. Dermatology Partners
Outpatient Health Care • 1 - 5K employees

5.6

Company rating: 5.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

People enjoy working here

Respectful managers


Full-time

This job post has expired today. Applications are no longer accepted.


Job description

SECTION 1: Job Summary (Summary of the basic functions of the position)

The front desk clerk performs routine clerical, secretarial and administrative work in answering
telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

  • Maintains office procedures and assists with administrative tasks.
  • Answers central telephone system and directs calls accordingly.
  • Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
  • Operates office machines and computers as required to ensure patients are processed correctly and effectively.
  • Duplicates and distributes materials as necessary.
  • Composes, types and edits correspondence, reports, memoranda and other material.
  • Assists patients with the use of the practice / clinic facilities or services.
  • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
  • Performs other duties that may be necessary or in the best interest of the organization.

SECTION 3: Experience Requirements

  • One (1)+ year of retail or clinical front desk experience, preferred

SECTION 4: Knowledge, Skills and Abilities Requirements

  • Detail oriented, professional attitude, reliable
  • Management and organizational skills to support the leadership of this function
  • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
  • Interpersonal skills to support customer service, functional, and team mate support needs
    • Able to communicate effectively in English, both verbally and in writing
  • Mathematical and/or analytical ability for basic to intermediate problem solving
  • Basic to intermediate computer operation
    • Proficiency with Microsoft Excel, Word, and Outlook
  • Specialty knowledge of systems relating to job function
  • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5: Supervisory Responsibilities:

  • This position has no supervisory responsibilities.


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