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Front Desk Associate Jobs in Quebec (NOW HIRING)

Sonder

Front Desk Hospitality Agent

Montreal, QC · On-site

Our Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with guests ...

Urgo Hôtels Canada

Maintain a clean, organized, and welcoming Front Desk environment in accordance with Marriott brand standards. Comply with Marriott International policies, procedures, and quality standards at all ...

New

Urgo Hôtels Canada

Many additional benefits to discover throughout your journey with us Your Role As a Front Desk Agent , you are the first smile our guests encounter and the last impression they take with them. As a ...

New

Taurus

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

Taurus

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

BRP

Réservé pour les étudiants qui ont été engagés comme stagiaires pour la période de l'automne 2026 BIENVENUE CHEZ BRP Leader mondial dans le domaine des véhicules et des bateaux récréatifs ...

BRP

Réservé pour les étudiants qui ont été engagés comme stagiaires pour la période de l'automne 2026 BIENVENUE CHEZ BRP Leader mondial dans le domaine des véhicules et des bateaux récréatifs ...

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Front Desk Associate information

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Quebec? The most popular types of Front Desk jobs in Quebec are:
What cities in Quebec are hiring for Front Desk Associate jobs? Cities in Quebec with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Assistant Front Desk Manager

Hôtel Clarendon

Quebec, QC • On-site

Full-time

Posted 3 days ago

New

Job description

Ready to move from the front desk into management?

You have strong hotel front desk experience and feel ready to take on more responsibility?

At Hotel Clarendon, you will not be another employee number in a large hotel chain. You will join an independently owned Quebec hotel with a close-knit team, approachable management and a work environment where your ideas can make a real difference.

We are looking for a bilingual professional who cares deeply about guest service, enjoys supporting a team and wants to grow into an early-career management role.

Why join Hotel Clarendon?

  • A permanent, full-time position of 40 hours per week
  • Compensation based on your experience
  • Group insurance
  • Personal days
  • Free coffee
  • Additional benefits to be discussed during the hiring process
  • A close-knit workplace where employees are known and valued
  • Accessible and supportive management
  • Hands-on guidance as you develop your management skills
  • A versatile role that lets you contribute to several aspects of hotel operations
  • A real opportunity to share ideas and influence how the hotel operates

Your role

As Assistant Front Office Manager, you will work closely with the Front Office Manager to support daily operations and deliver the level of service for which Hotel Clarendon is known.

You will be present for guests, available to your team and involved in the decisions that keep the front desk running smoothly.

Your responsibilities will include:

  • Supervising daily front desk operations
  • Coaching, training and motivating team members
  • Supporting employees through complex situations
  • Ensuring a thoughtful and personalized guest experience
  • Handling complaints and sensitive guest situations
  • Encouraging room upgrades and sales opportunities
  • Replacing the Front Office Manager during their absence
  • Assisting at the front desk when operations require it
  • Collaborating with other hotel departments
  • Identifying opportunities to improve processes and service

Your impact will go beyond the front desk

Hotel Clarendon is known for its warm welcome and high level of guest service. Because we are a close-knit team, you will have the opportunity to understand the wider hotel operation and see the direct impact of your decisions.

We are looking for someone who wants to get involved, keep learning and gradually build a lasting place within our management team.

Ready for your next step?

Do you want to develop your leadership in an iconic Quebec City hotel, surrounded by a team that truly knows and values you?

Apply today and show us how you would help bring the Clarendon experience to life for both our guests and your team.


The person we would like to meet

This could be the right next step for you if:

  • You have strong hotel front desk experience
  • You have worked as a team lead, supervisor or assistant manager
  • You are ready to grow into an early-career management position
  • You understand Quebec’s hotel industry through professional experience gained in Quebec
  • You are fully bilingual in French and English, both spoken and written
  • You stay calm and make sound decisions in a fast-moving environment
  • You enjoy coaching people, not simply giving instructions
  • You are genuinely committed to outstanding guest service
  • You are comfortable with sales and room upgrade opportunities
  • You are available to work some evenings and weekends
  • You can operate a cash register and point-of-sale terminal

Experience with a hotel property management system, particularly Opera, is an asset. Additional language skills are also welcome.

Apply